Thomas Kia of Highland

Saved me money!!! I've been using Thomas Kia for service every since I purchase my new Optima from them in November 2011. I went in for a routine oil & filter change I've been using Thomas Kia for service every since I purchase my new Optima from them in November 2011. I went in for a routine oil & filter change and tire rotation. I also agreed to replace a cabin air filter and engine air filter (that were past due). Once the mechanic started doing the complimentary inspection, he noticed one of my brake calipers were seizing. I expected to have to pay for a new brake caliper, but they were able to clean it up saving me over $300!!! I was also impressed with how quickly they were able to get me in and out (including a wash a vacuum). That's why I've been going back to them for the past 7 years. I'm a very satisfied customer!! More

It was ok Service department was great got me in and out. I think I paid too much for my vehicle and when I sent a email to the manager he didn't even email me Service department was great got me in and out. I think I paid too much for my vehicle and when I sent a email to the manager he didn't even email me back. More

Simple Great advisor , she was helpful and insightful. Thanks . She greeted me and promoted me about the service appointment. I was also greeted by Mike I be Great advisor , she was helpful and insightful. Thanks . She greeted me and promoted me about the service appointment. I was also greeted by Mike I believe. Shorter sales guy but super cool. More

Amazing! Very helpful and always working to make the customer happy. Love buying my vehicles from Kia and probably always will! Amazing atmosphere! Thank you v Very helpful and always working to make the customer happy. Love buying my vehicles from Kia and probably always will! Amazing atmosphere! Thank you very much! More

Everything completed in a timely manner. Service was Completed quickly. Every detail explained to me with reasons why they are needed for my Kia. Kimberly is amazing. She keeps me informed of Service was Completed quickly. Every detail explained to me with reasons why they are needed for my Kia. Kimberly is amazing. She keeps me informed of everything going on with my car service and maintenance. More

Good and bad Kim was awesome as usual, But was highly disappointed with sales consultant Sam Jacob . Kim introduced me to him on Tuesday I was looking at the new Kim was awesome as usual, But was highly disappointed with sales consultant Sam Jacob . Kim introduced me to him on Tuesday I was looking at the new Sportage was thinking about upgrading he gave me his card .He told me he would meet me on Wednesday morning at 8 AM waited till 8:15 and he still was not there just don’t think that was a good sign on my part to deal with him about the new vehicle . More

Time for a oil change and tire rotation! Neddie and everyone was friendly and professional . I was appointed a safe driver to take me to the mall while my vechile was properly serviced! Neddie and everyone was friendly and professional . I was appointed a safe driver to take me to the mall while my vechile was properly serviced! More

Shad to go through too many people to get things that broke WhenI bought the car, Inwas told it was used by people wanting to buy the car only! After buying the car too many things were broken or began breaking WhenI bought the car, Inwas told it was used by people wanting to buy the car only! After buying the car too many things were broken or began breaking! Spent more on repair. Left seat belt was slashed! Surprised Kia would sell a car with a seat belt safety issue without checking it. The breaks were bad, the back part near my bumper was coming off, my visors broke off, both mirrors on the outside stopped working! II wonder what else will break! I will never buy another car from Kia! More