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Thomas Kia of Highland

Highland, IN

4.4
941 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 941 reviews

March 28, 2019

Routine maintenance. I booked my appointment nearly a month ahead. It took 4 phone calls to get it right, or so I thought. It was still incorrect when I arrived and was to More

by Never again
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t have the names of the people I spoke with on the phone.
Mar 30, 2019 -

Thomas Kia of Highland responded

Very sorry, without a name I can't look back but would like to figure this out and help out. Can you call my GM Tom Seely 219.934.2266 today?

March 28, 2019

Great service and answer all questions. I like the atmosphere and everyone is very pleasant and thoughtful. Help in telling how to keep your car work well. I also enjoy sometimes treat whil More

by SONIA.WILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mike Magee, Nate Bizic, Kimberly Degoey, Allen Kilbury, Rich Obacz
March 28, 2019

Great salesman and staff John took care of us. He was easy to talk to and got us a good deal. Everyone we spoke to was nice and friendly. John was 1 of the reason we made the More

by Raymond5x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roney
March 28, 2019

Promptness I love Kia due to me never waiting longer than 2 hrs. I appreciate the emails on when my can needs service and the calls following any services comple More

by DWANAALDRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the porters, Neddie Burks, Kimberly Degoey, Allen Kilbury, Rich Obacz
March 27, 2019

Happy Kia owner Everyone was so friendly. My sales guy showed us around the store, that was a very personal way to make me feel comfortable if and when I need to come More

by Terri Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Summar, Daenen Badie, Sam Jacob
March 27, 2019

EQ is more important than IQ We came in after I spoke with Thomas Lugo on the phone. My wife wanted a Sorento and with so many out there for sale, we had plenty of options to choo More

by IFLYu737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Lugo, Sales , Kimberly Degoey
March 27, 2019

Excellent Service I have had great service any time I visit Thomas Kia ...Sam is great to deal with explains everything and checks on you even after you have purchased More

by torres7639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Matt Summar, Kimberly Degoey, Sam Jacob
March 25, 2019

Great, efficient, and friendly service The service department at Thomas Kia always is helpful, efficient, honest, and fairly priced. They are thorough and proactive when advising on the car More

by JULIEREBAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Degoey
March 25, 2019

Great service I have been bringing my car to this center for service since I purchased my 2013 Kia Sportage. Everyone is always very friendly and helpful. They alw More

by Shirleyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Kimberly Degoey
March 24, 2019

Our experience at Thomas Kia Dealership on Saturday, 3/23 We were 'car shopping' on Saturday, with the intent to visit a few dealerships. Upon entering this dealership, we were greeted by several very pleasa More

by Iteachsherry3135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy in Finance, Itxel Carlos
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