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Thomas Kia of Highland
Highland, IN
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Consistently GREAT service I work 12 hour night shifts. The service guys are aware that my appointments are after work and take me at the appointed time and service my car needs I work 12 hour night shifts. The service guys are aware that my appointments are after work and take me at the appointed time and service my car needs quickly and give my car needs a comprehensive inspection everytime, alerting me to any upcoming needs. I can't say enough good things about these folks in the service dept. And let me also mention, Mo and Jose in sales, who ALWAYS say Hi and inquire about me and my family. I realize that they don't have to. They have already made their sale, but their kind inquiries make me feel that I am more than a sale, everyone goes out of their way to make me feel like family. More
Always feels like two hours too long for simple service I have never waited so long for an oil change any where else. My last visit was a quick oil check that the service attendant said would take about 20 I have never waited so long for an oil change any where else. My last visit was a quick oil check that the service attendant said would take about 20 minutes. Over two hours later, and I’m finally talking to someone about my vehicle. The ALWAYS long waiting is the only thing I want to comment on today. More
GREAT Great customer service. Friendly and knowledgeable staff. Clean spacious waiting room. Quick service, keep you informed while waiting. Easy to get an Great customer service. Friendly and knowledgeable staff. Clean spacious waiting room. Quick service, keep you informed while waiting. Easy to get an appointment. Would highly recommend. In fact I pass another Kia dealer to go here. More
Rich was short staffed and still had me in and out Rich was very helpful. He was short staffed but still had me in and out. My son and I assumed jt would be a longer wait since it normally is but be w Rich was very helpful. He was short staffed but still had me in and out. My son and I assumed jt would be a longer wait since it normally is but be was able to get us out fast. He was also very pleasant at 8am More
They hit my numbers I told the salesman what I would spend and he made it happen. All my expectations we met and I was happy with my purchase I told the salesman what I would spend and he made it happen. All my expectations we met and I was happy with my purchase More
Great service Always great service. Got 2 vehicles from you all and service and team are always friendly and great. They do a great job of explaining what needs t Always great service. Got 2 vehicles from you all and service and team are always friendly and great. They do a great job of explaining what needs to be done and why. More
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Soul Extravaganza I had an excellent experience at Thomas Kia. Everyone I encountered was polite, helpful and professional. John Roney went above and beyind to make my I had an excellent experience at Thomas Kia. Everyone I encountered was polite, helpful and professional. John Roney went above and beyind to make my car buying experience wonderfu. He knows so much about the kia product you would think he created them. He showed me every intricate detail and said I can call him anytime if i had questions. He treated me like family. I would highly recommend John and Thomas kia. More
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Great Customer Service Kia in Highland always gives great customer service and that is why I always buy my cars from them. They are always friendly and honest. They never tr Kia in Highland always gives great customer service and that is why I always buy my cars from them. They are always friendly and honest. They never try to put you in something you can’t afford and always make sure every experience is great! More
Tire fix My appointment was at 9 am but I got there early and they were happy to help. Quick fix , car wash and I was out the door. Thank you for the great ser My appointment was at 9 am but I got there early and they were happy to help. Quick fix , car wash and I was out the door. Thank you for the great service. More
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Yet another Kia This is our fifth car from this Kia dealership and we have gone back year after year because John is awesome to deal with. Anything we tell him we wan This is our fifth car from this Kia dealership and we have gone back year after year because John is awesome to deal with. Anything we tell him we want he goes out and gets. We have bought and leased and back to bought and this time was super easy told John the car we wanted he had it ready and he came back with a offer and we took it. Being multiple time buyers John and the crew at Thomas Kia make everything easy. Matt in the office also super cool to deal with and always remembers returning customers. Highly recommend this place. More