Thomas Kia of Highland

Just want to say thank you so much to Janelle for helping and “doing simple math” with us. You listen to your customer, got her where she needed to be. You guys went above and beyond to make her 1 xx car exp and “doing simple math” with us. You listen to your customer, got her where she needed to be. You guys went above and beyond to make her 1 xx car experience better after being talked down to and treated horribly by south lake Kia, Your manager respected you and also was great. Thank you again!!! More

Rude, poor service, previous issues. 6hr wait and did not have anyservice done, i left 6hr wait and did not have anyservice done, i left More

I have purchased other cars here and the experience was great. I just purchased a new 24. My sales person was Paige, I would recommend her highly. She is always very helpful and knowledgeable. She took great. I just purchased a new 24. My sales person was Paige, I would recommend her highly. She is always very helpful and knowledgeable. She took care of needs and went well beyond to help. She’s great to work with and has a great personality. She programmed everything that was needed for the vehicle for me, I can count on her if I ever need to have help, with any car problems. More

I had a wonderful experience with Thomas Kia Service department. Scheduling was easy, and my car was done sooner than I thought it would be! department. Scheduling was easy, and my car was done sooner than I thought it would be! More

I had a great experience at Thomas Kia. Their outstanding customer service made scheduling an appointment easy, and they had hot popcorn and coffee ready when I arrived. I loved it! Their outstanding customer service made scheduling an appointment easy, and they had hot popcorn and coffee ready when I arrived. I loved it! More

You never wash my car when u say u will when u have it serviced serviced More

The service team is always helpful and fast! ! I love that they are texting updates, this has been very helpful! ! I love that they are texting updates, this has been very helpful! More

Super slow, horrible customer service took 1:25 for an oil change didn’t have the papers ready in a timely manner promised to send them and I had to text and request the next day. oil change didn’t have the papers ready in a timely manner promised to send them and I had to text and request the next day. More

Even though they were able to get me in being short-staff and a discount on my oil change I wasn't fully please with my advisor Brandon I think his name was. He didn't keep me posted on my car and let me kn and a discount on my oil change I wasn't fully please with my advisor Brandon I think his name was. He didn't keep me posted on my car and let me know evervthing okay on my car nor went over the paper work. At one point I belived he left because the porter who washed my car walked me to the cashier to pay. Also I noticed that my windshield washer fluid was not topped. So Brandon didn't take care of his customer properly. More

Angie was great from the beginning to end very thorough she listen and she pleasant to work with you all have a great team at this location all the staff are pleasant good job Thomas kia I will be referrin she listen and she pleasant to work with you all have a great team at this location all the staff are pleasant good job Thomas kia I will be referring her and others to any and everybody I come actross looking to buy a vehicle More