Thomas Kia of Highland

Above and beyond EXCELLENT!! Started out my day just looking and ended up walking out with a new ride. Went above and beyond to make sure I was ok with a new vehicle a EXCELLENT!! Started out my day just looking and ended up walking out with a new ride. Went above and beyond to make sure I was ok with a new vehicle and not overwhelmed with taking on additional expenses. Thanks John More

Routine oil change The oil change was done within an hour they always escort me to my vehicle All the service of visors are very nice and accommodating to your needs The oil change was done within an hour they always escort me to my vehicle All the service of visors are very nice and accommodating to your needs More

Enjoyable visit! Had popcorn and a drink and watched some . The representative seem to be very knowledgeable of the procedure that my car was to receive and was also gracious and personable to me as a customer. The representative seem to be very knowledgeable of the procedure that my car was to receive and was also gracious and personable to me as a customer. More

Haedlight,recalls and tires. Fast, friendly service from kim(&other workers). They figured out what all I needed and didnt and fixed it. Thought my rim was bent&needed a rim but h Fast, friendly service from kim(&other workers). They figured out what all I needed and didnt and fixed it. Thought my rim was bent&needed a rim but had a nail in the other&my tires were bald so I got new tires. More

Cant get it right No matter how many times i go here they always screw up. They promised me mats from when I bought my car 6 months ago. They finaly have then went to No matter how many times i go here they always screw up. They promised me mats from when I bought my car 6 months ago. They finaly have then went to get then installed and oil change and they said they couldn't install the mats due to then being too busy. I get home and start changing them then realize they are the wrong mats. I call then back say I need to tall to some one else. They tried putting the mats in because the packaging is opened up. Its not sealed they just saw that it wasn't for the car told me.they couldn't do it and sent me on my way. Pathetic, everytime at this place. More

Very professional. Done in a timely manner. I was approved at Thomas Kia in Highland. John was my sales rep and he was awesome. He was very honest and real with me as far as my options. He did e I was approved at Thomas Kia in Highland. John was my sales rep and he was awesome. He was very honest and real with me as far as my options. He did everything in his power to ensure I was not only leaving off the lot with a new car but the best new car he could put me in and that meant a lot. He was very knowledgeable and informative. I would recommend him to anyone I come across looking to buy a new vehicle. More

Locked lug nuts I had a nail in my tire. Neddy helped me get it fixed quickly. He told me upfront what the cost would be and was done fixing my tire in 50 mins. Amazi I had a nail in my tire. Neddy helped me get it fixed quickly. He told me upfront what the cost would be and was done fixing my tire in 50 mins. Amazing service. More

Excellence from the get go!!! Sam, my salesman, was very knowledgeable about the product and there was absolutely no pressure. Excellent team! Keep up the good work!!! Thanks to Sam, my salesman, was very knowledgeable about the product and there was absolutely no pressure. Excellent team! Keep up the good work!!! Thanks to Jose as well, he was unable to be there the first visit but I did meet him when I can and took delivery of my new vehicle. Matt in the finance department did a fantastic job getting me the best possible finance rate and payment without any pressure whatsoever. The General Manager Tom was excellent. All around great experience! Thanks you to all that helped!!!! More

Honestly fair We were shopping for a car for our daughter and we did our homework before going so we knew the price. They honored our price, found the car in days a We were shopping for a car for our daughter and we did our homework before going so we knew the price. They honored our price, found the car in days and treated us with great customer service. More