Thomas Kia of Highland

Service Department is great Had to unfortunately get my Sorento towed her to get the engine checked out. Ended up having to get the engine replaced, Kimberly is service really wo Had to unfortunately get my Sorento towed her to get the engine checked out. Ended up having to get the engine replaced, Kimberly is service really worked hard to make sure the repairs were all covered under warranty. More

Good service Kim and the others always give great service and it’s a pleasure to have my car worked on by them. Really great atmosphere and amenities. Kim and the others always give great service and it’s a pleasure to have my car worked on by them. Really great atmosphere and amenities. More

Great! Had great customer service from salesman Mohammed. I was able to tell him what I wanted and get it very easily as well. The entire team is very profes Had great customer service from salesman Mohammed. I was able to tell him what I wanted and get it very easily as well. The entire team is very professional and helpful! More

Best Experience Ever With John Roney Purchased a 2017 Hellcat. John Roney was the best salesman ever. He offers the best customer service. He is very personable and very knowledgeable abo Purchased a 2017 Hellcat. John Roney was the best salesman ever. He offers the best customer service. He is very personable and very knowledgeable about everything. Would recommend to anyone purchasing a vehicle to go into Thomas Kia of Highland and ask for John Roney. More

I Love Thomas Kia I've been a customer of Thomas Kia for over 20 years. The service department is the primary reason I've stayed with Kia vehicles. They are super com I've been a customer of Thomas Kia for over 20 years. The service department is the primary reason I've stayed with Kia vehicles. They are super competent, extremely helpful and always have repairs and service done quickly and correctly the first time! I'd recommend them to anyone and everyone. More

First sorrento service. Was able to schedule online, was promptly greeted upon arrival and was well attended while I waited in the show room. They were very busy but still go Was able to schedule online, was promptly greeted upon arrival and was well attended while I waited in the show room. They were very busy but still got me out in a reasonable amount of time. More

Slooow service Saw a pledge on the wall, stating you value and respect my time. It took two and a half hours for an oil change. I waited for it, thinking it would Saw a pledge on the wall, stating you value and respect my time. It took two and a half hours for an oil change. I waited for it, thinking it would be faster. Pretty ridiculous, i think. More

Amazing I got sold a bad car from drivetime and took it kia because i still had a warranty on my car and it only took them two days to fix what was wrong . Th I got sold a bad car from drivetime and took it kia because i still had a warranty on my car and it only took them two days to fix what was wrong . They kept me updated every step of the way. They even gave me and my newborn a curtesy ride home and back to the dealership when it was time to pick my car up. Magnificent place to go to. More

Paid for service that did not get fixed! Took my vehicle in for a recall and during the inspection, the service dept advised me that my tire had a nail, charged me to fix and less than 24 hou Took my vehicle in for a recall and during the inspection, the service dept advised me that my tire had a nail, charged me to fix and less than 24 hours later my tire is flat! I called first thing in the morning to speak to a service manager to address the issue. I was advised that my message was being delivered to Neddie Burke’s, however I have yet to receive a call back. I feel that I was ripped off and want my money back to get my tired fixed elsewhere! More

Oil Change Kimberly was amazing and always to attentive to customer needs! Neddie also is very helpful and made sure I had the correct email so I could get the p Kimberly was amazing and always to attentive to customer needs! Neddie also is very helpful and made sure I had the correct email so I could get the promotions and coupons! More