Thomas Kia of Highland

Experience is always great I've been with Kia for many many years now and I just love how they treat everyone like family the workers to the customers the service department is I've been with Kia for many many years now and I just love how they treat everyone like family the workers to the customers the service department is excellent it don't matter when you come in they try to remember your name and that's what I like More

Leasing a new Vehicle I was moving my lease over from a previous dealership, Mike and the Thomas team did a great job of finding the new vehicle I was looking for, kept me I was moving my lease over from a previous dealership, Mike and the Thomas team did a great job of finding the new vehicle I was looking for, kept me up to date, and regularly checked in to make sure we were all on the same page, and the price and services worked for me. A great experience! More

Very accommodating I always have a great experience when I visit Thomas Kia of Highland service center. The employees are always pleasant and very helpful. I love the co I always have a great experience when I visit Thomas Kia of Highland service center. The employees are always pleasant and very helpful. I love the coffee and cookies too. More

Kia Soul check engine saga 2020 Had an appointment for a check engine light and then had an oil change , the check engine light was on again. Kim opened a case with kia and i had to Had an appointment for a check engine light and then had an oil change , the check engine light was on again. Kim opened a case with kia and i had to bring the car back. Had to rent a car at my expense and then they had to order the part so i have to come back again. Kim was nice but i feel the rest of the service area is disorganized. Nettie was great when I dealt with him and Kim. Iam currently frustrated with kia and will probablly not purchase another kia. More

Great Customer Service My 2015 Kia Forte broke down about a month ago while I was on the expressway. I had my car towed to Kia and they diagnosed that I needed a new engine My 2015 Kia Forte broke down about a month ago while I was on the expressway. I had my car towed to Kia and they diagnosed that I needed a new engine which was fully covered under the warranty. While my engine was being ordered and my car was being worked on I was consistently being kept up to date on the status of my vehicle by Kim. Kim had excellent customer service skills and was extremely reliable/helpful throughout this whole process which made things a lot easier for me as a customer. More

Service repair All employees were Excellent, friendly and thorough! Went out of their way to make sure I was satisfied! Will definitely go back! Thanks so much! All employees were Excellent, friendly and thorough! Went out of their way to make sure I was satisfied! Will definitely go back! Thanks so much! More

A hour and 40 minutes oil change Is entirely too long for just a oil change. This is one of the main reasons why I stop going to dealerships to get work done on my car... Oh yea and t Is entirely too long for just a oil change. This is one of the main reasons why I stop going to dealerships to get work done on my car... Oh yea and that’s with a appointment! More

Good job Good experience He gave me an opportunity to test drive the car to insure that the quality of the vehicle. Very laid back and personal Good experience He gave me an opportunity to test drive the car to insure that the quality of the vehicle. Very laid back and personal More

I have already recommended this specific dealership!!! I have already recommended this specific dealership to several coworkers,family,and friends!! My whole experience with Kia was a blessing from thee ex I have already recommended this specific dealership to several coworkers,family,and friends!! My whole experience with Kia was a blessing from thee exact moment my daughter and I walked in the double doors!!! I’m truly thankful for the experienced people working on the day I decided Kia was the place for me to be,my family and I thank you Kia for beta blessing in our lives so we can reliably continue to be a blessing in others lives! More

Helping and professionally done I was very pleased with the service and the fact that my car was done quickly and correctly I will recommend this place to my friends I was very pleased with the service and the fact that my car was done quickly and correctly I will recommend this place to my friends More