Thomas Kia of Highland

I went in for an oil change but it turned out I needed a new battery as well. They not only did a free check up but the price was not bad at all! new battery as well. They not only did a free check up but the price was not bad at all! More

I had my vehicle serviced today. I worked with Jacob he was very helpful and polite. I loved the customer service and got my vehicle fixed. I worked with Jacob he was very helpful and polite. I loved the customer service and got my vehicle fixed. More

Just picked up a Kia K5… Janelle was the best to work with. Made everything easy and accommodated all my needs. 10/10 experience. with. Made everything easy and accommodated all my needs. 10/10 experience. More

I've bought 5 cars from them, Mike Magee has helped with the last 3, fast easy and painless would recommend anyone looking for a car give Thomas Kia a call and ask for Mike the last 3, fast easy and painless would recommend anyone looking for a car give Thomas Kia a call and ask for Mike More

Janelle was outstanding! ! The car we inquired about ahead of time was waiting for us to test drive ! The safety features we wanted were verified and gone over before our test ! The car we inquired about ahead of time was waiting for us to test drive ! The safety features we wanted were verified and gone over before our test drive ! They worked hard to meet our price point and make sure that all minor paint / dent repairs were done to our satisfaction at time of delivery! Truly a great experience!! More

Sam has helped me get my second car during some of the toughest years of my life. Thank you! toughest years of my life. Thank you! More

Every one was very polite and helpfull. Janelle was extremely helpful and supportive. Very patient Janelle was extremely helpful and supportive. Very patient More

I had a terrible experience at Thomas Kia In Highland. The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no update The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no updates or explanations. The staff seemed disinterested and unhelpful. I would not recommend this dealership to anyone looking for reliable service and clear communication. Avoid at all costs! More

They get you in quick, are friendly and communicate what needs to be done. Great service needs to be done. Great service More

I was without my vehicle for most of the day and the problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the is problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the issue prior to my appointment and should not have wasted my day. The person checking me in was great. Everything went south from there. From nonresponse to inquiries to damaging my interior. Their excuse was being understaffed. The poor service goes far beyond that. I would not recommend this dealership. More