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Thomas Kia of Highland

Highland, IN

4.4
963 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 963 reviews

August 26, 2019

Change of oil It was a quick change of oil and swift processing. Not bad. The customer service was nice and had different options for services on your car. More

by bato3050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mike Magee, Kimberly Degoey, Rich Obacz
Aug 26, 2019 -

Thomas Kia of Highland responded

Thank you for your review of Thomas Kia of Highland! It's great to read about your recent service appointment and that you left a happy customer. We hope to see you again soon and have a great week!

August 25, 2019

They were very friendly and accommodating. Everyone worked hard to please us, especially John. We are pleased with our purchase and the service. We look forward to a long term relationship with More

by 1stTimeHere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Matt Summar, John Roney, Chris McCarty
Aug 26, 2019 -

Thomas Kia of Highland responded

Thank you for the glowing review and giving us the opportunity to earn your business. We will pass along your praises to John and the rest of the team. We look forward to seeing you next time. Thanks from the Thomas Kia of Highland Team!

August 23, 2019

Awesome The service is always great at Kia in Highkand, In, everyone is always friendly and make you feel welcome.I will tell others about the great service More

by Mycar001$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the name of the person I spoke with in Service, but he was very helpful and friendly.., Matt Summar, Mohamed Youssef
Aug 23, 2019 -

Thomas Kia of Highland responded

Thank you for your review of Thomas Kia of Highland! We love reading your positive feedback about your visit to our dealership and we are grateful for your business. Hope to see you again soon!

August 22, 2019

My first Kia! All good so far. The service department personnel is very professional. My oil change and tire rotation was completed in the time promised. I was impressed when the se More

by Tanya 821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mike Magee, Matt Summar
Aug 23, 2019 -

Thomas Kia of Highland responded

Hi Tanya - Thank you for the kind review of our Service Department! We are so happy to hear that your oil change and tire rotation were completed in a timely manner. All of us at Thomas Kia of Highland appreciate your business.

August 22, 2019

Pleasantly surprising! In planning our car shopping, we hadn't planned on visiting Kia at all, but after seeing a few used Kia's at other dealerships, we decided to take a s More

by bosstaxgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Summar, Jose Martinez
Aug 22, 2019 -

Thomas Kia of Highland responded

Thank you for allowing us the opportunity to earn your business! We love to hear that Jose welcomed you to our dealership and helped find an awesome truck for you. It's especially great that he guided you through the Kia Telluride's features so that you'll be confident out on the road. We really appreciate you sharing your story with us and mentioning Jose and Matt. We look forward to assisting you with your first oil change at Thomas Kia of Highland!

August 21, 2019

Informative. Helpful Jose was great to work with. He was very informative. New the car inside and out. He was patient and made sure all my questions were answered. More

by dekkerjeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Aug 21, 2019 -

Thomas Kia of Highland responded

Thank you for your review of Thomas Kia of Highland! We appreciate your business and your support. Your kind words about working with Jose are great to read along with seeing how he provided wonderful customer service to you while you were our guest. Have a great day and we hope to see you again soon!

August 20, 2019

Right parts Make sure the work is on point and the right part No Guessing or Estimating. Correctly done. If the part that is not fixed. The person shouldn't be ch More

by Cent's kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Degoey
Aug 21, 2019 -

Thomas Kia of Highland responded

We expect more than the experience you described here and I am sorry to see we let you down. I will share these comments with our team to review so that we can improve our services in the future. Thank you, Neddie Burks - Service Manager - 219-728-2679.

August 19, 2019

Thomas #1 Thomas didn’t disappoint. My service needs were met with ease. Prices were great and I’ll be back for other service needs. Sales and parts departments More

by russell10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Bizic, Jose Martinez, Kimberly Degoey
Aug 19, 2019 -

Thomas Kia of Highland responded

Russell - It's wonderful to hear that Thomas delivered five-star service! Thanks so much for trusting the Thomas Kia of Highland team with your business. We look forward to our continued relationship.

August 19, 2019

Excellent Very knowledgeable and also concerned for my personal needs. Also Bill in Finance made sure I had the proper information, insurance etc. overall it wa More

by angelakirk2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Excellent , knowledgeable and concerned about my personal needs , Tom Seely, Sam Jacob
Aug 19, 2019 -

Thomas Kia of Highland responded

We are grateful for your 5-star review. It means the world to us here at Thomas Kia of Highland! Your compliments about Bill in our Finance department are truly appreciated and we look forward to your next visit. Happy driving!

August 19, 2019

Beat deal in town! Warranties and rebates what’s not to love! Seriously the best deal around and they will give you a fair deal on your trade in as well! More

by VP7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig O’Hara , Tom Seely
Aug 20, 2019 -

Thomas Kia of Highland responded

Thank you for your 5-star review of Thomas Kia of Highland! We are so pleased you had a great experience at our dealership and we hope you will visit us again soon. Have a great day!

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