
Thomas Kia of Highland
Highland, IN
Filter Reviews by Keyword
By Type
Showing 963 reviews
Change of oil It was a quick change of oil and swift processing. Not bad. The customer service was nice and had different options for services on your car. It was a quick change of oil and swift processing. Not bad. The customer service was nice and had different options for services on your car. More
They were very friendly and accommodating. Everyone worked hard to please us, especially John. We are pleased with our purchase and the service. We look forward to a long term relationship with Everyone worked hard to please us, especially John. We are pleased with our purchase and the service. We look forward to a long term relationship with them. More
Awesome The service is always great at Kia in Highkand, In, everyone is always friendly and make you feel welcome.I will tell others about the great service The service is always great at Kia in Highkand, In, everyone is always friendly and make you feel welcome.I will tell others about the great service More
My first Kia! All good so far. The service department personnel is very professional. My oil change and tire rotation was completed in the time promised. I was impressed when the se The service department personnel is very professional. My oil change and tire rotation was completed in the time promised. I was impressed when the service person check for recalls and took care of it. More
Pleasantly surprising! In planning our car shopping, we hadn't planned on visiting Kia at all, but after seeing a few used Kia's at other dealerships, we decided to take a s In planning our car shopping, we hadn't planned on visiting Kia at all, but after seeing a few used Kia's at other dealerships, we decided to take a stroll through the Kia lot and see what they had. After looking at just a few cars, Jose came out and greeted us. He was really friendly and helpful. Once he showed us the Telluride we were hooked! After putting a down payment, we had to wait for ours to be delivered. However, the day we put the down payment, he provided us with the offer on our trade-in as well as what incentives we qualified for and had a "ball park" on what our payments would look like. Jose promised to keep us updated on our Telluride's progress and he texted me a few days later to let me know it was delivered and texted me a few pictures of the car itself. Upon pick up, Jose gave me a very thorough introduction to the inside of the truck and all of its amazing features. He really covered everything I needed and offered that I could contact him at anytime with questions. Matt in finance was also really helpful and knowledgeable as was everyone we came into contact with! We were really pleasantly surprised at what an enjoyable car buying experience we had at Thomas Kia and we are looking forward to seeing them for our vehicle maintenance! We left there with an amazing truck at a great price with some really awesome warranties! More
Informative. Helpful Jose was great to work with. He was very informative. New the car inside and out. He was patient and made sure all my questions were answered. Jose was great to work with. He was very informative. New the car inside and out. He was patient and made sure all my questions were answered. More
Right parts Make sure the work is on point and the right part No Guessing or Estimating. Correctly done. If the part that is not fixed. The person shouldn't be ch Make sure the work is on point and the right part No Guessing or Estimating. Correctly done. If the part that is not fixed. The person shouldn't be charged until completely repaired More
Thomas #1 Thomas didn’t disappoint. My service needs were met with ease. Prices were great and I’ll be back for other service needs. Sales and parts departments Thomas didn’t disappoint. My service needs were met with ease. Prices were great and I’ll be back for other service needs. Sales and parts departments are top notch as well. More
Excellent Very knowledgeable and also concerned for my personal needs. Also Bill in Finance made sure I had the proper information, insurance etc. overall it wa Very knowledgeable and also concerned for my personal needs. Also Bill in Finance made sure I had the proper information, insurance etc. overall it was a pleasant experience. More
Beat deal in town! Warranties and rebates what’s not to love! Seriously the best deal around and they will give you a fair deal on your trade in as well! Warranties and rebates what’s not to love! Seriously the best deal around and they will give you a fair deal on your trade in as well! More