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Thomas Kia of Highland

Highland, IN

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Employees
Reviews
Vehicles
4.4
1,005 Reviews
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 1,005 reviews

February 27, 2023

As always, professional and personal attention received. Quality of work is always exceptional. Easy to see employees work as a team...I love that type of work atmosphere. More

by dezignflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service Department ... very professional, Neddie Burks
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Feb 28, 2023 -

Thomas Kia of Highland responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back at Thomas Kia of Highland!

February 27, 2023

Great service. Employees were very knowledgeable and friendly. Jacob was extremely friendly and efficient in dealing with us. More

by Melter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Neddie Burks
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Feb 28, 2023 -

Thomas Kia of Highland responded

Thank you for the review! We are thrilled to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back again at Thomas Kia of Highland!

February 25, 2023

Southlake kia is closer to my house but I would rather drive 30 minutes furthert o thomas the service and employees are the best won't go anywhere else More

by Tony10398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Nate Bizic
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Feb 27, 2023 -

Thomas Kia of Highland responded

Tony, thank you for the review! We are so glad to hear that you had a successful service experience working with the Thomas Kia of Highland team. Drive safely, and we hope to see you back again down the road!

February 22, 2023

Always professional and always have great deals . I will definitely be returning and also giving good reference More

by Francisdadzie1102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Mohamed Youssef
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Feb 22, 2023 -

Thomas Kia of Highland responded

This is the kind of feedback that lets us know we're doing a great job. Have a good day and thanks for choosing Thomas Kia of Highland!

February 21, 2023

Josh was our salesman and he was such a great help into getting us a new suv even though it wasn’t the one we wanted since our choice got sold already but he picked one out for us which we now love so much More

by Lesli Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Seely, Jose Martinez, Josh Engle
Report | Print
Feb 21, 2023 -

Thomas Kia of Highland responded

It's great to hear that Josh took such great care of you! Thank you for choosing Thomas Kia of Highland and for sharing your experience. Safe travels ahead in your new SUV!

February 13, 2023

This dealership has gone down hill recently. Two hours for an oil change. I had an 8 o'clock appt. I am very disappointed with the way everything was handled. More

by auntnete
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neddie Burks
Report | Print
Mar 13, 2023 -

Thomas Kia of Highland responded

We apologize for the wait during your visit. This isn't the feedback we're used to seeing and I'm upset knowing that we let you down. We would like to learn more information about what transpired in order to assist you further. Would you reach out to me at your convenience? Thank you, Neddie Burks - Service Manager - 219-728-2679

January 11, 2023

Very good service. Jacob amazing and work on my car fast !! Thank you for taking care of my car More

by Judyjessica2244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in service
Report | Print
Jan 11, 2023 -

Thomas Kia of Highland responded

Thanks for this great review of Thomas Kia of Highland! Jacob and the team appreciate your support and trust in our business.

January 11, 2023

They really try and work with you to satisfy your needs. I was pleased today. More

by Della1st
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sherri Cohn, Mohamed Youssef, Kimberly Degoey, Sam Jacob, Rich Obacz
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Jan 12, 2023 -

Thomas Kia of Highland responded

Our team is always happy to help you out! Thanks for supporting Thomas Kia of Highland!

November 29, 2022

Professional, friendly , knowledgeable and explained in detail what repairs would be done on the vehicle More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Report | Print
Nov 30, 2022 -

Thomas Kia of Highland responded

Thanks for the excellent review, Gina! The Thomas Kia of Highland team is grateful for your trust and business!

November 23, 2022

Our family has been a Kia customer for over 13 years and the service team are amazing! They are always helpful and they listen to my concerns. From our favorite Service Manager Neddie, to our favorite sales More

by Soe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon from Service, Neddie Burks, Nate Bizic, Mathew Summar, Sherri Cohn, Mohamed Youssef
Report | Print
Nov 23, 2022 -

Thomas Kia of Highland responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Neddie, Nate, Mo, and the Thomas Kia of Highland team over the years. Drive safely, and we hope to see you back again down the road!

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