Back

Thomas Kia of Highland

Highland, IN

4.4
938 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

Directions

By Type

Showing 938 reviews

August 21, 2019

Informative. Helpful Jose was great to work with. He was very informative. New the car inside and out. He was patient and made sure all my questions were answered. More

by dekkerjeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
Aug 21, 2019 -

Thomas Kia of Highland responded

Thank you for your review of Thomas Kia of Highland! We appreciate your business and your support. Your kind words about working with Jose are great to read along with seeing how he provided wonderful customer service to you while you were our guest. Have a great day and we hope to see you again soon!

August 20, 2019

Right parts Make sure the work is on point and the right part No Guessing or Estimating. Correctly done. If the part that is not fixed. The person shouldn't be ch More

by Cent's kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Degoey
Aug 21, 2019 -

Thomas Kia of Highland responded

We expect more than the experience you described here and I am sorry to see we let you down. I will share these comments with our team to review so that we can improve our services in the future. Thank you, Neddie Burks - Service Manager - 219-728-2679.

August 19, 2019

Thomas #1 Thomas didn’t disappoint. My service needs were met with ease. Prices were great and I’ll be back for other service needs. Sales and parts departments More

by russell10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Bizic, Jose Martinez, Kimberly Degoey
Aug 19, 2019 -

Thomas Kia of Highland responded

Russell - It's wonderful to hear that Thomas delivered five-star service! Thanks so much for trusting the Thomas Kia of Highland team with your business. We look forward to our continued relationship.

August 19, 2019

Excellent Very knowledgeable and also concerned for my personal needs. Also Bill in Finance made sure I had the proper information, insurance etc. overall it wa More

by angelakirk2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Excellent , knowledgeable and concerned about my personal needs , Tom Seely, Sam Jacob
Aug 19, 2019 -

Thomas Kia of Highland responded

We are grateful for your 5-star review. It means the world to us here at Thomas Kia of Highland! Your compliments about Bill in our Finance department are truly appreciated and we look forward to your next visit. Happy driving!

August 19, 2019

Beat deal in town! Warranties and rebates what’s not to love! Seriously the best deal around and they will give you a fair deal on your trade in as well! More

by VP7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig O’Hara , Tom Seely
Aug 20, 2019 -

Thomas Kia of Highland responded

Thank you for your 5-star review of Thomas Kia of Highland! We are so pleased you had a great experience at our dealership and we hope you will visit us again soon. Have a great day!

August 19, 2019

Neddie I would highly recommend this place! Very professional, great customer service. Neddie made sure everything was taken care of, from the time I walked More

by Tre’Vaun Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Aug 20, 2019 -

Thomas Kia of Highland responded

We are delighted to earn your recommendation, Tre'Vaun! It's fantastic to hear that Neddie took great care of your and your vehicle. Thanks from all of us at Thomas Kia of Highland.

August 18, 2019

It was a good experience People are friendly there. They can get me in same day but it takes forever to get my car back. I always have to get a ride so I don’t wait there fore More

by bbahena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Degoey
Aug 19, 2019 -

Thomas Kia of Highland responded

I'm very sorry for the delays in your service. We are grateful to have you as a customer and will use this feedback to learn and improve. Thank you for trusting Thomas Kia of Highland with your business!

August 17, 2019

John provided lights out service with integrity This was our second time purchasing a vehicle at Thomas Kia. We plan on doing the same for our third. If you want high character, impeccable integrity More

by Link17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Summar, John Roney, Sam Jacob
Aug 19, 2019 -

Thomas Kia of Highland responded

We’re delighted we could deliver an excellent experience to you for the second time! Thank you for your repeat business and your wonderful compliments about John on our team. See you next time! The Thomas Kia of Highland Team

August 16, 2019

Good service The only problem I had was the online appointment center. It allowed me to make an appointment for noon. The service center is closed at noon. Kim was More

by ralphbellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Degoey
Aug 16, 2019 -

Thomas Kia of Highland responded

Thanks so much for your 5-star review! We appreciate your feedback about our online schedule tool. We will share it with our team so that we can make improvements. Have a great day! The Thomas Kia of Highland Team.

August 16, 2019

BEST DEALER AND STORE IN HIGHLAND IN I have been buying cars here for years. My salesman MIke is the best!!! and I love the Kia cars and everything they have to offer! D Merced More

by Dmerced
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mike Magee, Matt Summar
Aug 19, 2019 -

Thomas Kia of Highland responded

We can't thank you enough for your many years of business! It makes us happy that you can depend on Mike to find the best cars for you. Thanks so much for hope to see you soon at Thomas Kia of Highland!

...
27
...