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Thomas Kia of Highland

Highland, IN

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Employees
Reviews
Vehicles
4.4
1,005 Reviews
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 1,005 reviews

March 29, 2023

Great customer service! Needed a loaner car and they went out of the way to get me one. Got my car 2 days sooner than expected!! First time there!! More

by Acejerry65
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 29, 2023 -

Thomas Kia of Highland responded

Thanks for the great feedback. It means a lot to know that we are providing this level of service for our clients.

March 25, 2023

Worst dealership ever. They are not honest and just want to make a sale. Please be careful. More

by rex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mathew Summar
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March 24, 2023

Jillian took special care of me and my needs when I had my car in for service. She kept me updated and informed and got me out in less time than quoted. Next time you need your car serviced, ask for Jillia More

by jimctwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian is the best, Neddie Burks
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Mar 27, 2023 -

Thomas Kia of Highland responded

We're glad your vehicle service with Jillian went so well! Her work is consistently top-notch, fast, and attentive--our team is lucky to have her. We appreciate your business and hope to see you again at Thomas Kia of Highland!

March 20, 2023

Good staff at Thomas kia that will help in anyway and they have patience for helping others More

by Ugly2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy, Neddie Burks, Mathew Summar, Jose Martinez, Mohamed Youssef
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Mar 21, 2023 -

Thomas Kia of Highland responded

Thank you for the review! We are so glad to hear that you are confident in the Thomas Kia of Highland team to get the job done. Drive safely, and we hope to see you back!

March 18, 2023

Very friendly and accommodating staff! Service staff was very good at keeping me informed about the status of my vehicle. More

by gregg.sebben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sam Jacob
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Mar 20, 2023 -

Thomas Kia of Highland responded

Thank you for the kind words and thoughtful review! We are glad that we could provide you with top-notch service and information at each step. We look forward to assisting you next time. -- The Thomas Kia of Highland Team

March 18, 2023

Curious and timely and got the job done. Didn't like the car wash scratched my car. More

by Cherylfbrown
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Magee, Sam Jacob
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March 12, 2023

The dealership is very awesome and the workers are fantastic, Sam is Avery good salesperson, More

by marilynsellars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Nate Bizic, Tom Seely, Sherri Cohn, Jose Martinez, Sam Jacob
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Mar 13, 2023 -

Thomas Kia of Highland responded

We appreciate the kind review! Thank you for choosing Thomas Kia of Highland and for sharing your thoughtful feedback about Sam. We hope to see you again!

March 12, 2023

They're okay. . everyone is very nice and respectful. Called when something was ordered wrong. More

by Sproles.melissa031214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mathew Summar
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Mar 14, 2023 -

Thomas Kia of Highland responded

Melissa, thank you for the review! We appreciate your support and hope to see you back again at Thomas Kia of Highland. Safe travels!

March 10, 2023

Exceptional service. Paperwork was done efficiently and quickly. Sales lady was knowledgeable and not pushy. Great experience finding my dream car. More

by gc729602cortez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Itxel Carlos
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Mar 10, 2023 -

Thomas Kia of Highland responded

Thank you for the review! We appreciate your business and hope to see you back again at Thomas Kia of Highland. Safe travels!

March 10, 2023

Never take your vehicle to Thomas Kia for repair work. They will replace perfectly good parts and charge exorbitant prices to retrieve your vehicle. The apparent intention is to discourage you from paying More

by mpglantonPhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
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Mar 13, 2023 -

Thomas Kia of Highland responded

If there was a mistake on our end, then I sincerely apologize, but we run our business with straightforward and transparent professionalism. I'm very concerned to see this feedback and I'd like to discuss your experience with you directly. If you're willing to speak with me, please give me a call at your earliest convenience. Thank you, Neddie Burks - Service Manager - 219-728-2679

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