Thomas Kia of Highland

Outstanding service My car was towed in and the service department made an effort to complete the work as fast as possible. They pointed out how another Kia dealer had i My car was towed in and the service department made an effort to complete the work as fast as possible. They pointed out how another Kia dealer had inadequately serviced my car just one month earlirrand how that deficient repair lead to my current problem. More

it was great. I like the notices I received for service. took me home and picked me up when car completed. always polite and service is great. I like the notices I received for service. took me home and picked me up when car completed. always polite and service is great. More

Great service Service was great. Got the parts quickly and I was able to take my car back home the same day. My car rides better now. Very happy with the results. Service was great. Got the parts quickly and I was able to take my car back home the same day. My car rides better now. Very happy with the results. More

Lemon Issues with car since purchased new(engine replaced, towed several times including this time); manager says stuff related to same not covered; never K Issues with car since purchased new(engine replaced, towed several times including this time); manager says stuff related to same not covered; never Kia again More

Kim always meets or exceeds my expectations. The staff at Thomas Kia are always very helpful, professional, and willing to help me and explain things to me. I have purchased three vehicles from T The staff at Thomas Kia are always very helpful, professional, and willing to help me and explain things to me. I have purchased three vehicles from Thomas Kia and have used their service department for all three of them. I have no issues or complaints on praise for this team. More

Change of oil It was a quick change of oil and swift processing. Not bad. The customer service was nice and had different options for services on your car. It was a quick change of oil and swift processing. Not bad. The customer service was nice and had different options for services on your car. More

They were very friendly and accommodating. Everyone worked hard to please us, especially John. We are pleased with our purchase and the service. We look forward to a long term relationship with Everyone worked hard to please us, especially John. We are pleased with our purchase and the service. We look forward to a long term relationship with them. More

Awesome The service is always great at Kia in Highkand, In, everyone is always friendly and make you feel welcome.I will tell others about the great service The service is always great at Kia in Highkand, In, everyone is always friendly and make you feel welcome.I will tell others about the great service More

My first Kia! All good so far. The service department personnel is very professional. My oil change and tire rotation was completed in the time promised. I was impressed when the se The service department personnel is very professional. My oil change and tire rotation was completed in the time promised. I was impressed when the service person check for recalls and took care of it. More

Pleasantly surprising! In planning our car shopping, we hadn't planned on visiting Kia at all, but after seeing a few used Kia's at other dealerships, we decided to take a s In planning our car shopping, we hadn't planned on visiting Kia at all, but after seeing a few used Kia's at other dealerships, we decided to take a stroll through the Kia lot and see what they had. After looking at just a few cars, Jose came out and greeted us. He was really friendly and helpful. Once he showed us the Telluride we were hooked! After putting a down payment, we had to wait for ours to be delivered. However, the day we put the down payment, he provided us with the offer on our trade-in as well as what incentives we qualified for and had a "ball park" on what our payments would look like. Jose promised to keep us updated on our Telluride's progress and he texted me a few days later to let me know it was delivered and texted me a few pictures of the car itself. Upon pick up, Jose gave me a very thorough introduction to the inside of the truck and all of its amazing features. He really covered everything I needed and offered that I could contact him at anytime with questions. Matt in finance was also really helpful and knowledgeable as was everyone we came into contact with! We were really pleasantly surprised at what an enjoyable car buying experience we had at Thomas Kia and we are looking forward to seeing them for our vehicle maintenance! We left there with an amazing truck at a great price with some really awesome warranties! More