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Thomas Kia of Highland

Highland, IN

Overview
Reviews
Vehicles
4.4
937 Reviews
Call Dealership (219) 934-2266
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 937 reviews

November 29, 2022

Professional, friendly , knowledgeable and explained in detail what repairs would be done on the vehicle More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
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Nov 30, 2022 -

Thomas Kia of Highland responded

Thanks for the excellent review, Gina! The Thomas Kia of Highland team is grateful for your trust and business!

November 23, 2022

Our family has been a Kia customer for over 13 years and the service team are amazing! They are always helpful and they listen to my concerns. From our favorite Service Manager Neddie, to our favorite sales More

by Soe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon from Service, Neddie Burks, Nate Bizic, Matt Summar, Sherri Cohn, Mohamed Youssef
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Nov 23, 2022 -

Thomas Kia of Highland responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Neddie, Nate, Mo, and the Thomas Kia of Highland team over the years. Drive safely, and we hope to see you back again down the road!

October 31, 2022

Very good service ! Nothing to complain about! Didn’t have to waite long for the service to be completed! Thanks! More

by irmadavis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Report | Print
Nov 01, 2022 -

Thomas Kia of Highland responded

Our team is always happy to help you out, Irma! Thanks for choosing Thomas Kia of Highland and we will see you next time!

October 11, 2022

Janelle was great. Professional, polite, knowledgeable, and very easy to talk to. She helped make the car buying process a great experience. She got us the perfect col More

by JonathanMurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Najar, Jose Martinez
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Oct 12, 2022 -

Thomas Kia of Highland responded

Hi Jonathan - We are so happy to hear that Janelle made your purchase experience so positive and successful! Thank you for choosing Thomas Kia of Highland and for sharing a review. Enjoy the new car!

October 08, 2022

Professional staffs, knowledgeable and concerned about your car. Very friendly and always helpful. I was greeted with a friendly smile. More

by lolo4346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Milner/584?W?
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Oct 08, 2022 -

lolo4346 responded

Professional staffs, knowledgeable and concerned about your car.Very friendly and always helpful. I was greeted with a friendly smile by Brandon Milner.

Oct 10, 2022 -

Thomas Kia of Highland responded

There's nothing better than great feedback from awesome customers! We will certainly let Brandon and the Thomas Kia of Highland team know you can always count on them. Take care!

October 03, 2022

They have always treated me with care and addressed all of my needs and concerns with speedy service. More

by chapman_stephanie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Obacz
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Oct 04, 2022 -

Thomas Kia of Highland responded

Stephanie, your kind words mean a lot to us! Thank you for choosing Thomas Kia of Highland and for sharing your experience. Drive safely!

September 30, 2022

Finding the car I wanted was quick and easy - I described what I wanted in a car, and Sam found exactly what I wanted! More

by twelch7613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Sam Jacob
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Oct 03, 2022 -

Thomas Kia of Highland responded

Congrats on your new car! It's great that Sam found you exactly what you have been looking for here at Thomas Kia of Highland. Thanks for the five stars as well!

September 23, 2022

Timothy and Neddie were very helpful. Service at a moderate time and a clean car! 1000 star rating from me! More

by Chelseaannb@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy, Neddie Burks
Report | Print
Sep 23, 2022 -

Thomas Kia of Highland responded

We are so glad that Timothy and Neddie met our five-star standards and ensured you were happy with your service experience. Thanks for choosing Thomas Kia of Highland!

September 23, 2022

Jacob was a pleasure to deal with. He was very informative and all went smooth More

by dougolin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Jake
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Sep 23, 2022 -

Thomas Kia of Highland responded

Thanks for your great review! We're happy to hear that Jacob was informative and nice to work with. See you again next time!

September 06, 2022

Do NOT go here. They are pricing their KIA's as if their BMW's, and are proud of it. Don't believe me? Look what they said to my email! Unreal. The audacity of this More

by Dg4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janelle Najar
Report | Print
Sep 21, 2022 -

Thomas Kia of Highland responded

I'm sorry we couldn't reach an acceptable deal and that you feel our pricing is unreasonable. We pride ourselves on offering great value and costs in line with the market, and it's disappointing you've come away with a different impression. I will make a note of your feedback, but if you'd like to discuss it, don't hesitate to be in touch. Thank you, Tom Seely - General Manager - 219-922-3380 ext. 6238

Sep 21, 2022 -

Dg4 responded

Don't listen to this. Every single Dealership right now is fighting against the FTC to make illegal tactics, an everyday salesman dream. They don't care about the customer, they just want your money (and a lot of it). Please avoid this place.

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