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Thomas Kia of Highland

Highland, IN

4.4
927 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 927 reviews

June 08, 2023

I hate this place. I went to purchase a car from them and they never disclosed anything being wrong with the vehicle. I asked if they would drop the price because I did More

by rex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jun 09, 2023 -

Thomas Kia of Highland responded

Thank you for the feedback. Please keep in mind...we are 100% upfront and when purchasing a 164,000 mile used 12 year old vehicle it will not be perfect. The salesperson was transparent and had you sign in 8 places before you decided to purchase so you were very clear the vehicle will have no warranty and sold as is. We would love to help everyone have a new car or a certified car with warranty but understand there are old cars that people still like to buy but understand repairs may have to be made. To help I would give to back the full price you paid if you want to buy a new KIA with 100,000 warranty.

Jun 09, 2023 -

rex responded

Nick Walker was not transparent at all. You speak as if you were there and that is not true at all .

Jun 09, 2023 -

Thomas Kia of Highland responded

Thanks again, I would be happy to switch you into a vehicle with warranty anytime you like. Please feel free to call if you would like to. 219.934.2266 Tom B

June 02, 2023

Awesome service. I would definitely recommend this dealership to anyone. Service Manager went above and beyond to make sure my car was fixed right the first time. More

by Dan1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Jun 20, 2023 -

Thomas Kia of Highland responded

Thank you for the kind words ;)

June 02, 2023

Excellent service as always. They completed all repairs in a timely manner and kept me up to date with each step in the process. More

by jweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
May 29, 2023

Very attentive to my needs, Had a great salesman, and he went above and beyond. More

by Krazykaysie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jacob
Jun 20, 2023 -

Thomas Kia of Highland responded

Thank you for the kind words ;)

May 29, 2023

Always welcoming the staff is great u get friendly smile and greeting there Very attentive to your concerns and needs I get my cars service there all the time . More

by Tawanna Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and his brother , Neddie Burks, Sam Jacob
May 29, 2023

Great staff. My Sales Person, Sam Jacob is the best. This is my third Kia Soul. More

by Precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sam Jacob
May 24, 2023

Everyone was very nice and helpful especially Sam Jacob. Sam took time to explain everything about my new car More

by charwestcott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Jose Martinez, Sam Jacob
Jun 20, 2023 -

Thomas Kia of Highland responded

Thank you for the kind words ;)

May 18, 2023

I was so very pleased with our sales dealer Angie. The process was easy and painless. Love my car! More

by lovelynpink46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie, Jose Martinez
May 11, 2023

Thomas Kia always provides great service and is way I always buy my cars at Thomas. More

by csandoval1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose technician, excellent customer service , Neddie Burks, Josh Engle
May 10, 2023

I love it , awesome service, cool and knowledgeable service manager, staff heart warmering always beautiful smiles more family like there every gives me warm welcome everytime More

by Arletha73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sherri Cohn
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