Back

Thomas Kia of Highland

Highland, IN

4.4
935 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

Directions

By Type

Showing 935 reviews

September 06, 2023

Great service and staff. Neddie Burks, Service Manager, is super friendly; goes the extra mile and very respectful. He is the primary reason I keep returning. More

by tinab4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
September 05, 2023

Great sales and service very friendly place to service your ride or buy one a great team. More

by jschmidt45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Jacob Riordan
September 04, 2023

I've never enjoyed buying a new car, and I never thought I'd own a Kia, but working with Tyler to get our new Carnival was actually a great experience. From start to finish, the whole gang was nice and very More

by demanda216
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Amptmeyer
August 27, 2023

Jacob in the shop was the best! Polite, considerate and knowledgeable. Very rare to find. More

by Jacquemc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Riordan
August 25, 2023

Convenient location, friendly staff, short wait times, free beverages and fresh popcorn available. Clean waiting area too. Best place to have my kia sorrento serviced. More

by cadickson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Brandon Milner
August 23, 2023

Scheduling service is a breeze and the shuttle service to and from my home is so convenient. Shuttle drivers are very courteous and friendly. More

by Neilandkimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Magee, Nate Bizic, Mohamed Youssef
August 17, 2023

Thomas Kia Service Dept. is Great ! I purchased a 2020 Telluride and service is always Great ! More

by HAPPYCUSTOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
August 16, 2023

Scheduled appointments take far too long to complete. They have consistantly taken 3 to 4 times longer to complete a job than what has been quoted. Even things as simple as a checkup or an oil change are More

by jman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neddie Burks
August 15, 2023

They're service department is horrible I took my car in to be serviced they lied like they checked it and never did More

by Zayla1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neddie Burks
Aug 18, 2023 -

Thomas Kia of Highland responded

Zayla125, I would love to help but have no info on what year, a name a vehicle or even what year you came into the dealership. If you could call me directly at 219.934.2266 I would be happy to help. Thanks Neddie Burks :)

Aug 18, 2023 -

Zayla1215 responded

I have a 2017 kia shortage its bring oil the put it in the notes but did nothing about it, iv had the problem of my car burning abd losing oil since i got it

Aug 18, 2023 -

Thomas Kia of Highland responded

Zayla, well lets look into this. Can you call me? Once I can look up the vehicle I can help with a plan, it may even be under warranty. 219.934.2266

Aug 18, 2023 -

Zayla1215 responded

Yes i definitely can call you whom would i ask for because when i brought my vehicle i was extremely happy with the service ( of the sales dept) i always have a problem in service my warranty will soon be out and i think thats what their waiting to happen please call me a of you have time 773-879-7717

August 14, 2023

We absolutely love this dealership. Especially the sales man Mohamed. We have been going to him for years now and have purchased 3. Vehicles from him. Every-time we are greeted with suc More

by monique_storey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Youssef
...
14
...