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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,773 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,773 Reviews of Thomas Cumberland Subaru Hyundai

March 23, 2021

I have purchased from Thomas in the past. But with my current purchase, I was reminded of the no pressure, customer-centered environment that exists at Thomas. I never felt “the push” often felt at deale More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager from Bedford who was filling in, Bailey Hansel
Mar 23, 2021 -

Thomas Cumberland Subaru Hyundai responded

Lori, thank you for taking the time to leave us this wonderful review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. The TC Difference is all about fairness, respect, and transparency with our customers! We are thrilled to hear that you had such a positive experience with our Thomas Team. We sincerely appreciate your business, and we hope to see you again in the future! Thank you for being a part of the Thomas Family!

March 20, 2021

Just a very pleasant visit knows his cars and can explain the answer to any questions has a way of wanting to help with a great attitude More

by Custernancyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland
Mar 23, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this wonderful review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We sincerely appreciate your business and hope to see you again!

March 16, 2021

I had a great experience at Thomas Subaru. Probably the best experience I've had with a car dealership. Jamie was great and took the time to show me what and where all the buttons and features were and did More

by Sjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mace, Jamie Kline
Mar 17, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this great review! We are happy to hear that you had such a great experience with Jamie. At Thomas Cumberland, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we look forward to seeing you again!

March 14, 2021

Kara was friendly, knowledgeable, and very accommodating. She went above and beyond to make my experience easy and comfortable. I did not feel rushed or pressured at any point. More

by beckysworld73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Mar 15, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this wonderful review! We love hearing from our customers. We are happy to hear that your experience with Kara was more than satisfactory. We sincerely appreciate your business and hope to see you again!

March 13, 2021

We had an excellent experience at Thomas Hyundai in Cumberland!! Patrick Yoder and others were very helpful and aided us in purchasing our Kona!! We would definitely recommend them to our friends and f More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder, Michelle Folk, Bailey Hansel
Mar 15, 2021 -

Thomas Cumberland Subaru Hyundai responded

Mike, thank you for leaving us this great review! We are happy to hear that you had such a great experience with many members of our TC Team. At Thomas Cumberland, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again! Enjoy your new Kona!

March 12, 2021

Patrick made the experience of buying a new car from Thomas Cumberland Subaru Hyundai very smooth. He was able to find the exact vehicle we were looking for at another dealership and had it on the lot w More

by Devin Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Mar 15, 2021 -

Thomas Cumberland Subaru Hyundai responded

Devin, thank you for leaving us this wonderful review! We are thrilled to hear that you had a great experience with Patrick. We are happy to have him on our TC Team! Thank you for your business and we hope to see you again in the future!

March 12, 2021

My husband and I had a great experience at Thomas Cumberalnd.. Jamie Kline. Helped with the purchase! He is a very polite, helpful and I can’t say enough! Thank you More

by Leslie21502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Wayne Kifer
Mar 15, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for leaving this great review! We are happy to hear that you had a great experience with Jamie. We sincerely appreciate your business and we hope to see you again!

March 09, 2021

Jeremy McFarland was AMAZING!! The whole car buying experience was quick and painless. Which I greatly appreciated and pointed out to him. From test drives to paperwork to driving away in my new car on More

by Mandi24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duvall, Jeremy McFarland
Mar 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

Mandi, thank you for this great review and recommendation! We are happy to hear about your great experience with Jeremy and Mark. At Thomas Cumberland, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again in the future!

March 08, 2021

Bailey did a great job for being fairly new salesman and working with me as a experienced car buyer. He quickly understood the pace I wanted to move. However, the vehicle was not ready when scheduled, you c More

by medic_bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Bailey Hansel, Mark Duvall, Nate Hoffman
Mar 09, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thanks for taking the time to leave us a review! We’re happy to hear you had a nice experience with Bailey. Typically, we see a quick turnaround time with ordered accessories and apologize for the delay. We are still waiting to receive your accessories from the manufacturer. We’ll let you know when the accessories are in and look forward to seeing you again for the installation. Thank you for your business!

March 03, 2021

I enjoyed working with Mr. Duvall and the Salesman Jamie Kline was very thorough and knew the electronics very well and was a good teacher on all of it. More

by jstansbury07
Recommend Dealer
Yes
Employees Worked With
Jamie Kline, Mark Duvall
Mar 04, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for the review! We are glad to hear that Mark and Jamie were able to help you during your visit with us. Thank you for your business and we hope to see you again in the future!

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