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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,773 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,773 Reviews of Thomas Cumberland Subaru Hyundai

May 18, 2021

Shawn was very kind and extremely helpful during my service today. The inside of the department was very clean. And the staff was fantastic. And they also went out of their way to wash my car for me More

by Jessicalandis30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Frye
May 24, 2021 -

Thomas Cumberland Subaru Hyundai responded

We're happy to hear you had a great experience with us, Jessica! We take pride in providing exceptional customer service and are glad to know you enjoyed the added touch of a free car wash. Thanks for your business and we hope to see you again!

May 16, 2021

Outstanding experience with this dealership. Kaylyn was informative, professional, and very personable. She patiently worked with us to make the best decision on our vehicle. More

by RWM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylyn Rapson
May 24, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thanks for taking the time to leave us a wonderful review! We are happy to know that Kaylyn took such great care of you during your vehicle purchase. She's an asset to our team! Thank you for your business!

May 12, 2021

Staff was very friendly and helpful. Thomas gave me an excellent offer on the vehicle I traded in. I would recommend Thomas to family and friends. Overall great experience. More

by Shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylyn Rapson, Michelle Folk
May 24, 2021 -

Thomas Cumberland Subaru Hyundai responded

Shelley, we're so happy to hear you had a great experience at Thomas Cumberland! Thank you for your business and recommendation!

May 05, 2021

Great people to work with, would highly recommend. Went above and beyond to help us get into the car we wanted the most. Thanks again for all your help More

by dc3018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Jeremy McFarland
May 06, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for the review and recommendation! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business and we hope to see you again in the future!

May 03, 2021

I was very impressed with the deal that Patrick was able to secure for me with the Thomas dealership. He knew going in the monthly payment that I was able to make and he worked until we were able to make More

by Sdalamann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder, Jamie Kline
May 06, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us a review! We are happy to hear that Patrick was so helpful during your visit. Thank you for your business. We hope to see you again in the future!

May 01, 2021

First time at dealership, Great customer service. We will definitely be repeat customers and tell family and friends. Very fast and smooth transaction from test drive to signing. More

by DaveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Nate Hoffman, Jeremy McFarland
May 06, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this wonderful review! We are happy to hear that you had such a great experience at our dealership. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We sincerely appreciate your business! We look forward to seeing you again!

April 30, 2021

The really helped with my transition from buying in MD and tagging in FL. They were efficient and kept me there no longer than I needed to be. More

by sloan_87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland
May 06, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for leaving a review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for your business!

April 27, 2021

Patrick was knowledgeable about the various options available. He was patient as I explored different make and model features. Upon finding a vehicle I liked, he streamlined the purchasing process, all More

by Dione
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino helped get the financing and paperwork through quickly and efficiently., Patrick Yoder
May 06, 2021 -

Thomas Cumberland Subaru Hyundai responded

Dione, thank you for taking the time to leave us this great review! We are thrilled to hear that you had such a great experience with Patrick. We sincerely appreciate your business and hope to see you again in the future! Enjoy your new vehicle!

April 23, 2021

This is our 4th vehicle buying experience with the Thomas Cumberland Dealership, and I couldn’t be happier. Jeremy was wonderful to work with. He was very friendly and was knowledgeable about each vehicle. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland
Apr 29, 2021 -

Thomas Cumberland Subaru Hyundai responded

Jessica, thank you for taking the time to leave us this review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for choosing to be a part of the Thomas Family! We hope to see you again!

April 20, 2021

We are from West Virginia and had a very specific vehicle we wanted. Zach efficiently found exactly what we were looking for and answered all of our questions. It was so nice finding a place in the MD/WV/V More

by ANickers24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland, Zach Lease
Apr 21, 2021 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this wonderful review! At Thomas, we try our best to find the perfect vehicle for our customers! We are thrilled to hear that our TC Team members were so helpful in finding that vehicle for you! We sincerely appreciate your business! Enjoy your new 2021 Hyundai Elantra Hybrid!

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