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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.8
1,773 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,773 Reviews of Thomas Cumberland Subaru Hyundai

November 08, 2022

Kara was GREAT! ! She kept me in the loop while I was waiting for my new vehicle to arrive and worked around crazy schedules to accommodate us!! I recommend her to a More

by Heather J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this positive review, Heather! We are happy to hear that you had such a great experience with Kara, who always goes above and beyond for her customers. We sincerely appreciate your business and hope to see you again in the future!

November 05, 2022

Nate called us at the perfect time. We were about 10 minutes out from another dealership in Maryland when we saw an email from Nate detailing the exact car we wanted: 1. Hybrid More

by Dynahlee & Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman, Jeremy McFarland
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this amazing review, Dynahlee and Joseph! We are so sorry to hear about your Hybrid. We are thrilled to hear that you had such a great experience with Nate and other members of our Thomas Team, and that they were able to assist you in finding the right vehicle for you in such a timely manner. We sincerely appreciate your business and hope you think of us for your future automotive needs!

October 31, 2022

Always nice and clean Staff is very friendly Salesman seems very knowledgeable Always willing to help More

by Corley29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Kifer
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

We appreciate this great review! We are thrilled to hear that you had such a great experience with us. Thank you for your business! We hope to see you again for your future automotive needs.

October 27, 2022

Thomas was very helpful and knowledgeable when I was shopping for a new car. They seemed honest and trustworthy. More

by Elizabeth Robison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business!

October 21, 2022

Nate was great to work with! He helped me with all of my questions and responded to all of my emails quickly! This is my 5th Subaru purchase from Thomas! More

by paulajean2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Nate Hoffman
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

We appreciated this positive review! We are thrilled to hear that you had such a great experience with Nate. Nate always goes above and beyond for his customers! Thank you for your continued business!

October 18, 2022

Bailey was great to deal with. He was friendly, patient, knowledgeable, cooperative and willing to go the extra mile with helping us to get the car we wanted. More

by Rpyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Michelle Folk, Bailey Hansel
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

Thank you for this great review! We sincerely appreciate your business and hope to see you again in the future. Welcome to the Thomas family!

October 13, 2022

Kara was great! Very upfront and personable. Best experience I’ve had at a dealership. More

by ColtenWhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Owens
Dec 12, 2022 -

Thomas Cumberland Subaru Hyundai responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that you had such a great experience with Kara. We sincerely appreciate your business and hope to see you again in the future!

October 13, 2022

Very thorough, and Patient. Very responsive to my numerous emails. Overall a very Pleasant Experience. More

by Dave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
October 10, 2022

Nate Hoffman was clear and direct in the process for buying a car. Overall, great guy. More

by Raine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
October 05, 2022

Thomas Cumberland is a great dealership to deal with. They kept me informed about the process while I was waiting for my Tucson to arrive. Very friendly too... More

by martyotoolec21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Oct 10, 2022 -

Thomas Cumberland Subaru Hyundai responded

We appreciate you taking the time to leave us this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We are glad you like the way we do business! We hope to see you again for your future vehicle needs! Enjoy your new Hyundai Tucson!

Oct 10, 2022 -

martyotoolec21 responded

I am definitely enjoying my new Hyundai Tucson! What a great vehicle!

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