Thomas Cumberland Subaru Hyundai

Thomas Cumberland has a large variety of Certified Vehicles and New Inventory. We stopped to look at a Subaru Forester Sport and Wes made the deal very easy for us. This was our second Subaru we purch Vehicles and New Inventory. We stopped to look at a Subaru Forester Sport and Wes made the deal very easy for us. This was our second Subaru we purchased from Thomas and Wes. More

In a nutshell, Thomas Cumberland was one of the best experiences we have ever had buying a vehicle from a dealership. This was a gamble on our part since this dealership was a 150 miles from us, but the experiences we have ever had buying a vehicle from a dealership. This was a gamble on our part since this dealership was a 150 miles from us, but they had a Palisade Calligraphy in the colors we wanted and couldn't find locally. So we took a chance and drove up early Saturday in a vehicle we hoped to trade in if the price was right. We were met at the door by Nate Hoffman, who stepped in when the other advisor we had talked too was busy with other clients. Nate quickly gathered the details of what we were looking for and set us up right away for a test drive. To speed up the process, while we were out on the test drive, he had our current vehicle evaluated for trade-in. When we got back, he already had quote ready, which exceeded what both CarMax and Carvana had quoted us. Needless to say, we were ecstatic with not having to drive two vehicles back home. Unlike other dealerships that pass you on from salesman to finance rep, Nate handled all the details for us. He got the paperwork together, ensured we understood all aspects of the process, explained additional options we had but did now try to pressure us into anything we didn't want. I must say, Thomas Cumberland had a very smooth process from arrival to departure. It's unfortunately they are so far away as they would have been my dealer of choice for future purchases. All in all, it was a great experience. Nate was excellent and this was truly a situation were we walked away feeling we got a great deal on a great car. To top it off, when we got home I realized we left a couple items in our trade-in. Thought the dealership was closed, I emailed Nate on Sunday figuring he get back to us Monday. I got reply shortly after sending and Nate said he would check Monday. Nate did find the items we mentioned and though I offered to pay to have it mailed back to us since I didn't expect them to pay for it, to my surprise he had the items shipped to us that same day and we received them the very next day. Talk about follow-up after the sale. Just one more feather in the cap of excellence for a great team at Thomas Cumberland. More

Wes is certainly as asset to Thomas Subaru Took his time to make sure I understood everything that we discussed and made me feel very comfortable in the car buying process time to make sure I understood everything that we discussed and made me feel very comfortable in the car buying process More

great guy! very patient while we were working for the banks to get back to us, also a great person to talk to while drinking the complimentary coffee! very patient while we were working for the banks to get back to us, also a great person to talk to while drinking the complimentary coffee! More

Nathan Hoffman was very helpful with my car purchase. He was very clear and concise when explaining the sales process to me. I am sure that I will be telling people to ask for Nathan when they ask about He was very clear and concise when explaining the sales process to me. I am sure that I will be telling people to ask for Nathan when they ask about my new Subaru! More

Very helpful and knowledgeable. Great teamwork with other employees. I would gladly go back to look for my next vehicle. Great teamwork with other employees. I would gladly go back to look for my next vehicle. More