
Thomas Cumberland Subaru Hyundai
Cumberland, MD
Filter Reviews by Keyword
By Type
1,782 Reviews of Thomas Cumberland Subaru Hyundai
Around 4/23/2012 I arrived at Thomas dealership and was Around 4/23/2012 I arrived at Thomas dealership and was contacted by Mr. Bob Giffin. At this time I was unsure in which vehicle I wanted to purchase Around 4/23/2012 I arrived at Thomas dealership and was contacted by Mr. Bob Giffin. At this time I was unsure in which vehicle I wanted to purchase for my family. Mr. Giffin spent time showing us any vehicle we wanted to look at on the lot. My wife and I settled on possible going with a Hyundai Sonata. The dealership did not have what opinions we wanted on the vehicle. Mr. Giffin spent extra time looking for the vehicle we wanted at other dealerships. Mr. Giffin later found the perfect vehicle for us. Mr. Giffin spent the extra time making us satisfied. Mr. Giffin was friendly and made us very welcomed. Because of Mr. Giffin im sure we'll be back to Thomas in the future for our vehicle needs. Thanks again. More
A little history-- I called your dealership because I was having trouble locating a 5 speed manual Impreza or Legacy (after visiting or calling probably 5 other dealers in WV, VA, MD and PA). After speaking having trouble locating a 5 speed manual Impreza or Legacy (after visiting or calling probably 5 other dealers in WV, VA, MD and PA). After speaking with Roman, he said, "Sir I WILL find you that car. Give me a couple minutes and I'll call you back." True to his word, he called back in about 5 minutes, sent me pictures of the car, and said he'd have it ready the next day. He was amazingly professional and courteous. He made my purchase extremely smooth and the whole experience was just a pleasure. Thomas Subaru is lucky to have such a great salesman!! Thanks Roman and Thomas Subaru. More
Went in for service, came out with a new car...again. Service was performed in a timely manner, but the friendly, professional sales staff is the best. They provide the information, the opportunity, and Service was performed in a timely manner, but the friendly, professional sales staff is the best. They provide the information, the opportunity, and the deal, but absolutely no pressure! More
Bob was great to work with! My wife and I bought our 2005 Nissan Pathfinder about a month ago. The ad said "you'll feel like you won the lottery.." I do. I can't get enough of my suv. Bob didn't pressure us Nissan Pathfinder about a month ago. The ad said "you'll feel like you won the lottery.." I do. I can't get enough of my suv. Bob didn't pressure us or try to hagel us, if listened to us and treated us like if had knew us for years. When the wife is ready we will being seeing Bob again to get her a new car. More
This is our fourth purchase of a car at Thomas in Cumberland, and counting. Amanda and the TEAM worked with us and answered our every question we had, until we were ready to buy, which took a while Cumberland, and counting. Amanda and the TEAM worked with us and answered our every question we had, until we were ready to buy, which took a while because we are detail oriented and picky. Besides the friendly, efficient and educated staff, the dealership has the vehicles, brand and expertise that we are looking for. Its nice to know that when we are ready for our next vehicle, we do not have to shop around. More
I had a great experience. Perry Ritchey was my sales consultant and he was very pleasant and helpful. He was very knowledgeable and was willing to take the time to answer all my questions and concerns. consultant and he was very pleasant and helpful. He was very knowledgeable and was willing to take the time to answer all my questions and concerns. I will definitely refer Perry Ritchey. I will certainly return to this dealership and ask for Perry Ritchey. Thank you for making this an enjoyable experience. More
We were pleased with our purchase of our 2012 Subaru. The staff we dealt with were friendly and helpful. Everything was well explained. Thank you. staff we dealt with were friendly and helpful. Everything was well explained. Thank you. More
Johnathan was great to work with when looking for a car. He was courteous, helpful and was not pushy. (I went to another dealer and that one was pushy). I would recommend this dealership to everyone the st He was courteous, helpful and was not pushy. (I went to another dealer and that one was pushy). I would recommend this dealership to everyone the staff we dealt with were awesome. Keep up the great work. Sincerely, Renee deJongh (Stonesifer) More
Mr. Ritchey was very sincere and honest in his approach to myself as I was shopping for a new car. The team at Thomas Hyundai worked with me to figure out my needs and I could not have been more satisfied to myself as I was shopping for a new car. The team at Thomas Hyundai worked with me to figure out my needs and I could not have been more satisfied with the service received. More
Jonathan was a friendly person who took the time to listen to me concerning my needs in what I wanted in a new car. He went out of his way in finding the exact car that I wanted. He was not over-b listen to me concerning my needs in what I wanted in a new car. He went out of his way in finding the exact car that I wanted. He was not over-bearing and showed that he really cared about me by following up even after the sale. He is the kind of person that I like to consult with when I go to a automobile dealer!! More