
Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,782 Reviews of Thomas Cumberland Subaru Hyundai
I am a repeat customer. For the past 22 years, either my wife or I have purchased all our vehicles at Thomas Hyundai/Subaru. Between the two of us, and our sons, we have bought a total of 9 different vehic wife or I have purchased all our vehicles at Thomas Hyundai/Subaru. Between the two of us, and our sons, we have bought a total of 9 different vehicles (1 van,1 Baja truck, 2 cars, 4 SUVs and the new 2012 Veloster). Since our first 1990 visit to the Thomas Automotive Dealership, and on each one since, the entire staff (salespersons, financial officers, mechanics, parts dealers, managers, secretaries, and others with unknown titles) have treated us more like best of friends and family, rather than just a number or a sales figure. Thomas salespersons are knowledgeable, courteous, and upfront. They consistently offer good value for all my trade-ins. The vehicles we have purchased have always been reliable. We look forward to our next purchase at Thomas, and will continue to recommend the Thomas Automotive Family dealership to all we meet. More
Thomas Subaru was a great dealer to work with. We began our new car search 6 months ago @ Thomas. They did not hassle us to make a decision too quick! They did everything they could to help us make the r our new car search 6 months ago @ Thomas. They did not hassle us to make a decision too quick! They did everything they could to help us make the right decision. I appreciate that they even brought a vehicle from thomas in Bedford for us to look at, & were not upset when we took a different car home. Everyone we worked with were very friendly and helpful. This is our 4th vehicle from a Thomas dealership. More
As this is the fifth car I have bought from them, I have always found this dealership to be friendly and experienced. It was my son's first car and it was so exciting for both of us,and they shared in that always found this dealership to be friendly and experienced. It was my son's first car and it was so exciting for both of us,and they shared in that excitement! great place. More
I found the dealership to be very open and friendly. Our salesperson Jonathan Meadors was very attentive to our likes and dislikes without making himself a nuisance. The entire process took only a couple o salesperson Jonathan Meadors was very attentive to our likes and dislikes without making himself a nuisance. The entire process took only a couple of hours after our decision was made which was nice as I have been in a dealership trying to purchase a new car and it took over 5 hours to complete. I have worked in customer service in one way or another for the past 10 years and this was a really good experience. The no-hassle pricing is also a great thing to use to make the car buying experience less stressful. More
Perry made the experience of buying a new car a pleasure. He was pleasant, clear and upfront about everything. Would recommed him and Thomas Hyundai to everyone. He was pleasant, clear and upfront about everything. Would recommed him and Thomas Hyundai to everyone. More
The people at Thomas are always extremely helpful, courteous and friendly. They answer every and all questions. I know when I go there I will get a straight answer, not a sales pitch. Thomas is ver courteous and friendly. They answer every and all questions. I know when I go there I will get a straight answer, not a sales pitch. Thomas is very easy to deal with. I am always certain that they know what they are doing and they will not make unnecessary repairs on my car. More
First experience utilizing the internet was great and less nerve racking than walking the lot and assured me of finding the car I was looking for; this was the second purchase from salesman, and it was less nerve racking than walking the lot and assured me of finding the car I was looking for; this was the second purchase from salesman, and it was like talking to an old friend and in all the whole experience was very satisfactory and the dealership worked with me in getting the car that I wanted. More
My most recent visit to Thomas Hyundai Subaru was for a routine oil change. The service department is always prompt, effecient, friendly and thorough. I bought my Outback from Roman Spriggs in 2010. He routine oil change. The service department is always prompt, effecient, friendly and thorough. I bought my Outback from Roman Spriggs in 2010. He was completely knowledgeable and determined to give me the best deal possible. When I come in for service, he always greets me by name and ensures that I am pleased with my car and the customer service I'm receiving. He rocks. More
Michael Mace and Amanda Roth both worked with me on my purchase and were friendly, professional and knowledgeable. I had shopped around in person and on-line and knew that the price they offered on the S purchase and were friendly, professional and knowledgeable. I had shopped around in person and on-line and knew that the price they offered on the Subaru Forester would be tough to beat. I was initially undecided about trading in my old vehicle but the dealership gave me a fair offer and made the transaction quick and easy. There was never any "pressure" or wasted time in any part of the buying process. This was the smoothest, most pleasant and competently-done vehicle purchase I have experienced. More
Jonathan was very receptive to hearing what I wanted and obtaining that specific car instead of trying to sell me one already in stock. I appreciated that. He adjusted the price to be in line with the other obtaining that specific car instead of trying to sell me one already in stock. I appreciated that. He adjusted the price to be in line with the other dealerships of which I had inquired. Everything about the sale went very smoothly and I am enjoying my new Impreza. More