Thomas Cumberland Subaru Hyundai

Jonathan was very helpful and informative from the moment I walked into the dealership. He was very friendly and answered all of my questions. He and the rest of the staff we dealt with at Thomas Subaru made I walked into the dealership. He was very friendly and answered all of my questions. He and the rest of the staff we dealt with at Thomas Subaru made our transactions smooth and hassle-free. I highly recommend him and the dealership in general. More

We had purchased our Sonota from Thomas in 2009 and have been beyond satisfied. So when our needs change and we started looking for a AWD vehicle we came to see Amanda Roth at Thomas. She put us in the Sa been beyond satisfied. So when our needs change and we started looking for a AWD vehicle we came to see Amanda Roth at Thomas. She put us in the Santa Fee. Her knowledge and helpfulness are un-matched. We had gone to other dealers here in town, and to Hagerstown. Even though, after considering the Kia Sorento and the Chevy Equinox, which we could have gotten a better "deal" on, we came back to Amanda at Thomas. Amanda is the best. When we went to Hagerstown in our search, my wife said she would rather buy a vehicle off of Amanda, so that is what I did! Jack Burner Frostburg, MD More

Roman was a friendly, patient and knowledgeable salesman. The Santa Fe Sport had just come out and getting the right color and the right equipment was a challenge. He would call us when one came in so that The Santa Fe Sport had just come out and getting the right color and the right equipment was a challenge. He would call us when one came in so that even if it did not have exactly what we wanted, we could see the color or the interior. Fortunately that led us to buying one the color and the equipment that we wanted. Very happy with the dealership and the salesman! More

Everyone was great and very professional. We expected to haggle, but were happy with the non-haggle. Fair prices for trade in autos. Will recommend to others and hopefully be back again in three years. haggle, but were happy with the non-haggle. Fair prices for trade in autos. Will recommend to others and hopefully be back again in three years. More

I needed a new (not necessarily new) vehicle; there were just too many miles on my car. I wanted something reasonably priced but did not want to sacrifice quality. Roman was very nice in getting me starte just too many miles on my car. I wanted something reasonably priced but did not want to sacrifice quality. Roman was very nice in getting me started and making sure all my needs were met. Michael was fantastic to deal with as well and made the process very comfortable. I was impressed with the overall friendliness and helpfulness of everyone I who assisted me. I was also quite pleased that no one tried to push me to make a particular decision. I was able to use the knowledge I had gain through my own research and felt in control of my purchase. A big thanks to everyone who helped me get the car I wanted! More

I love this dealership . This is our 3rd vehicle purchase here. The sales person was fabulous and the paper work was really easy and done in a very short amount of time. I have and will continue to refer peo here. The sales person was fabulous and the paper work was really easy and done in a very short amount of time. I have and will continue to refer people to this dealership. More

My husband returned from 25 months overseas and we had to file bankrupty. All the other places we looked for a vehicle, as soon as you said bankrupty; they would say I can't help you. At Thomas's we were tre file bankrupty. All the other places we looked for a vehicle, as soon as you said bankrupty; they would say I can't help you. At Thomas's we were treated with respect and they worked with us and we were able to get a car. Thanks to Thomas's More

I have designated the individuals with whom I worked to make this purchase in the highest category. They were professional, friendly, listened to my desires and needs and made recommendations based on the make this purchase in the highest category. They were professional, friendly, listened to my desires and needs and made recommendations based on their knowledge and my situation. The whole atmosphere in the shop is one of cooperation among the workers and care of the customer. Jon stayed with me throughout. I had looked for a car in the Spring of 2012 and Jon gave me counsel then. When I was finally ready to buy I went back to him because of his professional care and I trusted his advice as a woman alone. I look forward to a continued relationship with the dealership. Respectfully, Carole C. Perez More

I purchased a 2012 Santa Fe, and I would never hesitate to come back to Thomas again. Johnathan was extremely helpful, and knowledgeable. I never felt pressured by anyone at the dealership the purchase a v to come back to Thomas again. Johnathan was extremely helpful, and knowledgeable. I never felt pressured by anyone at the dealership the purchase a vehicle from them, the way I often feel at other dealerships. Everyone at the dealership was very polite, and always had smiles on their faces. The dealership closed at 5:30 that day and it was 5:30 on the dot when I started to sign the paperwork for my loan. Not only did they stay late and have me finish the paper work, but they didn't rush me to sign anything and made sure I knew what I was singing. After signing the paper work, Johnathan went above my expectations by showing me every detail in the car, making sure he answered any questions I had and even linked my phone to the cars Bluetooth system. They gave me a great deal on my trade in as well. One reason I choose to go to Thomas was all the great things I had heard, and read about them, the prices of the vehicles, and the straight forward prices. There were no hidden fees applied to the loan, the price you see is what you pay, I really like that. I will forever be a Thomas customer now. I have never seen such helpful staff before. More

Without hesitation I would recommend the Thomas dealership to others. My overall experience was very pleasant and the employees were there to help out in any way possible. While getting paperwork dealership to others. My overall experience was very pleasant and the employees were there to help out in any way possible. While getting paperwork done, I felt that the team at Thomas was very customer satisfaction oriented especially my sales person, Johnathan Loughrie. It is reassuring to know that customers are being happy with their vehicles and their service. My parents also own a Santa Fe that they bought from Thomas and have been very happy with the dealership and the service provided. More