
Thomas Cumberland Subaru Hyundai
Cumberland, MD
Filter Reviews by Keyword
By Type
1,782 Reviews of Thomas Cumberland Subaru Hyundai
Always a professional and friendly experience. There are only a few dealers that sell pre-owned that my family will deal with and Thomas is at the top of the list. Quality of the inventory is exce There are only a few dealers that sell pre-owned that my family will deal with and Thomas is at the top of the list. Quality of the inventory is excellent and dealer staff is a pleasure to do business with. More
They will lie to make you happy or ignore you. I bought a "certified" pre owned. It is not supposed to have dings by Subaru's standards. It also has some discolored paint spots. No this is nothing I bought a "certified" pre owned. It is not supposed to have dings by Subaru's standards. It also has some discolored paint spots. No this is nothing major but when I called to ask about it I got ignored all day and into the next day. I was then told I could set up an appointment to have the dings pulled because it was "missed" by their dent guy. I then get an email back a few days later saying there's nothing they can do. Buyer's be aware of your cars before purchasing. Do not let them tell you they will make it right after the purchase. More
All things that count to me. Very good and relaxed. Prompt to greet and meet people in the lot that are looking. Courteous, friendly and willing to assist in any way possible. T Very good and relaxed. Prompt to greet and meet people in the lot that are looking. Courteous, friendly and willing to assist in any way possible. Traveled three hours to purchase vehicle because of referral by son who bought his vehicle at your dealership. Other son and daughter-in-law, both, purchased their vehicles there as well. More
Lovin' My New to Me TRUCK!!! I am now a proud owner of a 2011 GMC Sierra thanx to Thomas Hyundai Subaru! My truck was priced below book value extremely well taken care of with a g I am now a proud owner of a 2011 GMC Sierra thanx to Thomas Hyundai Subaru! My truck was priced below book value extremely well taken care of with a great story behind it that I love to tell! Very low miles! My sales rep was awesome and very knowledgable about my truck! My credit isn't to shabby so I didn't even have to put anything down. Saw the truck and wanted it and now she's mine!! They were super fast with financing, checked her over, filled her up and even gave her a bath! They came highly recommend by my sister who buys there all the time! My Maintence for the first 30,000 miles was offered as an add on to my load which is awesome, and they offer awesome warrantys as well! Everyone was super nice I couldn't have asked for better customer service this girl is 110% satisfied, and totally in love with her new truck!! Thank you so much James Howard for everything!! More
Best experience so far buying a vehicle Has to be one of the best experiences buying a vehicle I have had yet. I am positive that when the time comes around for our next vehicle purchase Tho Has to be one of the best experiences buying a vehicle I have had yet. I am positive that when the time comes around for our next vehicle purchase Thomas is the first place I will go to. More
2nd hybrid purchase Dealership came thru again with the exact car I was looking for in a very quick delivery window. Staff was profesonal and courtious, highly recommen Dealership came thru again with the exact car I was looking for in a very quick delivery window. Staff was profesonal and courtious, highly recommend to anyone! More
great They wasn't trying to sell us the highest price car on the lot they sold us the right car we wanted n they took there time and went over everything ab They wasn't trying to sell us the highest price car on the lot they sold us the right car we wanted n they took there time and went over everything about the car More
Satisfied I felt that everyone was courteous and friendly. Jaison was attentive and knowledgeable. What stood out the most is the exceptional teamwork that was I felt that everyone was courteous and friendly. Jaison was attentive and knowledgeable. What stood out the most is the exceptional teamwork that was displayed. It is one thing to be attentive to the customer but this staff was eager to help each other. Enjoyable to see. More
Great Long-Distance Purchase!!! Most of the interaction was completed online or via phone conversations. When we arrived after a 7+ hour trip, we were in and out with our new purcha Most of the interaction was completed online or via phone conversations. When we arrived after a 7+ hour trip, we were in and out with our new purchase in 1 hour. Great car buying experience! More
Good experience My experience at Thomas was pretty good, I was able to leave with a new car for a decent price. I reccomand others check Thomas dealership out. My experience at Thomas was pretty good, I was able to leave with a new car for a decent price. I reccomand others check Thomas dealership out. More