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Thomas Cumberland Subaru Hyundai

Cumberland, MD

4.9
1,751 Reviews

10325 Mt Savage Rd NW

Cumberland, MD

21502

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1,751 Reviews of Thomas Cumberland Subaru Hyundai

November 21, 2023

No pushing. we went in ready to buy if we found a match. Salesperson, Star McFarland, knows her stock, is clear and informed on the best practices. We found the More

by aynnepm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starr McFarland
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to know that you had such a positive experience.

November 21, 2023

When I was shopping for a new Subaru Legacy, I had a couple of bad experiences with other dealerships. When I inquired about Legacies with Thomas Cumberland, Nate immediately replied to my inquiry. He More

by Ashley
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

We are thrilled to hear that you were satisfied with your experience. Your feedback is important to us, and we will continue to strive to provide the best possible experience for our customers.

November 21, 2023

The Thomas dealership is always clean, efficient, and professionally operated. David Johns is a knowledgeable sales associate who is very articulate, informative, and transparent. He listened to our need More

by Bill & Carolyn Bond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Johns
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

We appreciate your business and your willingness to recommend us to others. We hope to see you again soon!

November 20, 2023

Patrick Yoder made the process easy and effortless! He was knowledgeable and answered all of our questions. He even stayed late to help us complete the process. More

by bethanyshifflett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

Thank you again for your kind words and for choosing our business. We appreciate your support!

November 20, 2023

The dealership itself is clean and inviting. The entire staff is helpful. Nate Hoffman was my dealer. He helped me order my Subaru forester, and kept me updated every week on the vehicle. He was More

by NJ2WV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mace, Michelle Folk, Nate Hoffman
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

We are committed to providing exceptional customer service, and it is always gratifying to hear that we have succeeded in exceeding our customers' expectations.

November 16, 2023

My husband and I just purchased a Santa Cruz at Thomas and were very pleased with the experience. We worked with Nate Hoffman. He was very helpful in making the experience pleasant. He went many aspect More

by Joyspataro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

Wow, thank you for the 5-star review! We are so glad that you enjoyed your experience with us!

November 14, 2023

The service at Thomas was kind, efficient, and helpful. They were honest and upfront throughout the whole process. More

by Anthony S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McFarland, Zach Lease, David Johns
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

Thank you so much for your wonderful review! We are thrilled that you were happy with your experience with us.

November 11, 2023

Inquired about a car and went to look at this vehicle. Salesman never gave me update or they decided to raise the vehicle price before we came up. Of course I should have screenshot original price but nex More

by Apwdjw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Garrett Loar
November 07, 2023

I have been a client of the Thomas dealership for many years . I have always appreciated the sales team and service at Thomas is unmatched.. More

by gettyg911
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Patrick Yoder, Austin Laraway
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

We are so grateful for your kind words! It means the world to us that you took the time to share your positive experience with us.

November 04, 2023

This is the third new or Certified Preowned vehicle we’ve purchased from Thomas Subaru Cumberland since 2017. We have found this dealership very easy and pleasant to work with. Will probably buy our next Sub More

by swhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Folk, Wayne Kifer
Dec 04, 2023 -

Thomas Cumberland Subaru Hyundai responded

We hope to see you again soon!

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