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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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January 05, 2022

The employees at Thomas Chrysler are always helpful and well informed. Julie went above and beyond. More

by KLAWITER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie in Service
Jan 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for taking the time to review our team here at Thomas Dodge Chrysler Jeep of Highland.

January 05, 2022

The staff was friendly and helpful. I was in and out fairly quickly with a quality service provided. More

by rodem0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for taking the time to review our team here at Thomas Dodge Chrysler Jeep of Highland.

January 03, 2022

Everything done in a timely manner and I was kept informed on the progress of the work. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 02, 2022

I was notified regarding a catalytic converter recall for my car. They offered to give a ride home. It wasn't necessary because my daughter accompanied me. When they called to tell me my vehicle was ready More

by mrsbspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your positive feedback! Our Service Department at Thomas Dodge Chrysler Jeep of Highland always aims to provide efficient and thorough service when you come in for maintenance. Reach out to Thomas Dodge Chrysler Jeep of Highland for any auto needs in the future!

January 01, 2022

Christina was my service advisor and I give her a 5 star rating. The reason for the 4 star rating was because I made an appointment for my oil change and tire rotation but had to wait 2 1/2 hours. This s More

by mvercimak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for the five stars for your service advisor. I would appreciate the opportunity to learn more about any wait times that did not meet expectations. Please contact me about this at your convenience. Jimmy Thomas 219-924-6100

December 26, 2021

Christina from the Service dept was friendly and informative and even helped me reduced my service repair total. Definitely would request her when I return. Kudos to Brandon (service technician) as More

by only1dmv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your wonderful review for our Service Team here at Thomas Dodge Chrysler Jeep of Highland. We are so happy to read that you had a great time here. We appreciate and value your business. Thank you for your kind words.

December 24, 2021

Everything was quick and easy,I was in and out under an hour. The staff were very friendly and helpful with getting my jeep worked on with the system update More

by nomad20021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland wants to thank you for the five-star rating!

December 22, 2021

I had an appointment scheduled for an oil change and when I arrived there were quite a few cars in line. Even though they were busy, they apologized for my wait and made sure to get my car in and out in just More

by krystle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for these kind words about our Service Team here at Thomas Dodge Chrysler Jeep of Highland.

December 22, 2021

Thomas Jeep dealership has been top notch, from the purchase of my vehicle to it’s first maintenance in the service department. All professional, efficient and friendly. More

by Rszbjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

December 21, 2021

Came in for a oil change and was helped out by guy who has a lot knowledge on what he’s doing and his name is Paul. I will schedule another oil change there……Nice good people….friendly environment…. More

by dube13713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks so much for taking the time to share your experience with us! We had a great time assisting you with your oil change and we look forward to your next visit! Have a great day and stay safe!

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