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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews
Call Service Center (219) 533-3126

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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January 15, 2022

HAD AN APPOINTMENT FOR AN OIL CHANGE AND TIRE ROTATION AT 10:15 AM . ARRIVED AT 10 AND DID NOT GET OUT UNTIL ALOMST NOON. WHY GET AN APPOINTMENT? FELT ALMOST LIKE WALK IN SERVICE. More

by bnjmachine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Melago
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I would appreciate the chance to speak with you regarding the time it took to complete your service appointment. When you have a moment, please feel free to call me directly. I look forward to connecting with you to address your feedback. Thank you. Best, Jimmy Thomas 219-924-6100

January 14, 2022

I wish that the dealership would stop sending me requests daily to tell them how great a job they did. People right reviews when they are not happy. Leave me alone. When I stop buying your cars, you’ll kn More

by szuby4u
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We value your feedback, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Jimmy Thomas 219-924-6100

January 14, 2022

I took my Chrysler van into Thomas Dodge for a recall. The service department performed work in a timely manner. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Tim- We truly appreciate you taking the time to write such a nice review, and trusting us at Thomas Dodge Chrysler Jeep of Highland to take great care of your van. We'll make sure you always get treated to top-notch service every time you visit.

January 13, 2022

Staff was very courteous and knowledgable. Wait time was next to none and services was completed fast. No issues what so ever. More

by emaldonado1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for your kind words! We had a great time working with you and we are so glad you had a wonderful time as well! Stay safe and we will see you next time!

January 13, 2022

Had to have my jeep serviced for a oil change in December. Christina was great and very helpful. My oil change that I had a appointment for ended up taking 3 hours so I wasn’t happy about that. More

by lilmommy002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for your feedback. Although we are happy to know that our team was helpful, I would like the opportunity to speak with you further about your wait time. At your earliest convenience, please reach out to me. Best, Jimmy Thomas 219-924-6100

January 12, 2022

The Service staff is always friendly and helpful no matter how busy they may be. More

by nesszamora02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We are happy that you always find our team to be friendly and helpful and at Thomas Dodge Chrysler Jeep of Highland we appreciate your return business. Don't hesitate to reach out if we can do anything for you.

January 12, 2022

Top notch dealership and customer service. Very clean and friendly. Always recommend to my friends. More

by GOLAYDOWN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly at Thomas Dodge Chrysler Jeep of Highland.

January 11, 2022

Thomas Dodge took care of my problem with battery I was grateful J was taken care of More

by rodrigue-sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 11, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, thank you for taking the time to leave a review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2022

Jaime the service manager is awesome! He was professional and took great care of us! More

by nas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for letting us know of your positive service experience! At Thomas Dodge Chrysler Jeep of Highland, it is indeed the goal of our Service Department to provide professional and efficient service to assist with any of your maintenance needs. Thomas Dodge Chrysler Jeep of Highland looks forward to helping you in the future!

January 07, 2022

I'm always taken care of. That's why I bring my car here for service. Fair pricing and nice staff. More

by Abasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Service Department at Thomas Dodge Chrysler Jeep of Highland, and we are always here to help!

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