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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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February 14, 2022

Excellent service department. Easy to make appointments and they make sure not to keep you too long. I don't bring my car anywhere else. More

by mrietman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your excellent service experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Thomas Dodge Chrysler Jeep of Highland.

February 13, 2022

I have a very good experience every time I have been to the dealership for service. More

by Stan.williams3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so pleased to learn that you had a great experience with us here at Thomas Dodge Chrysler Jeep of Highland. We strive to provide our customers with the best service possible. We value your business.

February 12, 2022

Christina was the best. She took care of everything for me very kind and dependable thanks Christina because of you I’ll make sure all of my service needs to be at this location and my son wants to say tha More

by D Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your positive feedback! Our Service Department at Thomas Dodge Chrysler Jeep of Highland always strives to provide professional and quality service for your maintenance needs. Reach out to Thomas Dodge Chrysler Jeep of Highland for any auto needs in the future!

February 11, 2022

The service i received was excellent. I've heard from friends that are part of other dealerships that they get their car/truck washed after service as complementary. That would be a welcome addition to t More

by coryfannin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are pleased to know you received excellent service during your visit with us and we appreciate your business at Thomas Dodge Chrysler Jeep of Highland.

February 11, 2022

Jennifer in service was superb! The mechanic who worked my my Jeep was outstanding! Great experience. More

by DanTMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-star review, we really appreciate it! We are delighted to hear that you were satisfied with the service you received here at Thomas Dodge Chrysler Jeep of Highland.

February 09, 2022

This was just not the best experience and I keep returning for the same repair that was never initially resolved. More

by Tgthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experiences. Thomas Chrysler Dodge Jeep Ram of Highland always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  Best, Jimmy Thomas 219-924-6100

February 09, 2022

I was very pleased with your service and was even offered a ride to an appointment because they were running behind More

by chill2917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi- We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2022

Nice friendly staff. Very professional and straight forward experience. Fast service, and great detail explanations.. More

by Colu.tina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, We are happy that you found our team to be professional and straightforward. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to seeing you again.

February 08, 2022

Christina the service adviser came out immediately to greet me and confirmed the services I had easily scheduled online. All scheduled services were completed in less time than I anticipated. The overall More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Stuart, we are pleased to receive this positive feedback about our Service Team here at Thomas Dodge Chrysler Jeep of Highland.

February 08, 2022

Upon my arrival I was immediately greeted by Christina who confirmed my appointment and services I had requested. Services were completed quickly and I was very satisfied with the overall experience. I wi More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Stuart, we are so pleased to learn that our Service Team took wonderful care of you here at Thomas Dodge Chrysler Jeep of Highland. We strive to provide our customers with the best service possible. We value your business and thank you for your kind review.

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