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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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July 15, 2022

Very pleasant and efficient and was very informative telling me what they did Couldn’t have been better More

by hfdpackerfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thomas Dodge Chrysler Jeep of Highland is happy to see that you had a pleasant and efficient experience with us. Thank you for the five-star rating and we appreciate your business.

July 14, 2022

Efficient and courteous. My service adviser Jennifer was friendly, respectful, and explained everything thoroughly. Thanks a lot. More

by Ram1500guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer F
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Thank you for taking the time to leave us this great review. Our Service Staff love ensuring that our customers receive efficient and courteous services here at Thomas Dodge Chrysler Jeep of Highland, as well as friendly and respectful interactions. Please do not hesitate to reach out to us if you have any automotive questions or needs.

July 13, 2022

Brian and his team will do whatever it takes to make the customer happy and feel like a family would highly recommend them More

by Jakleist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review and recommendation. Our entire team of professionals here at Thomas Dodge Chrysler Jeep of Highland appreciates you and your business.

July 13, 2022

Brought my vehicle in for a short in the wiring harness in the early AM. I was contacted by service later in the morning with the issue and cost of repair. It was repaired and I was able to pick up my vehi More

by amoders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great star rating for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn our Service Team was able to get you and your vehicle back on the road in a timely fashion. If you have any further questions, we are always available.

July 12, 2022

The lady that assistanted me with getting my Jeep fixed was very helpful. She handled everything that I need it done and scheduled an appointment to get my windshield repaired. When I asked her if I could More

by railrunnre1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to know your experience was great and that our Service Team provided you with helpful service. Thomas Dodge Chrysler Jeep of Highland looks forward to helping you with any of your future needs and thank you for your business.

July 12, 2022

Good customer service. I’m happy with the service I got. Recommend to anyone that needs service More

by JDOUGIE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

All of us are overjoyed to see that you had such a polite experience with our staff. I am truly grateful to you for preparing this magnificent endorsement. Thanks for your business.

July 11, 2022

Terrific service department! The Service Advisors and Technicians at Thomas Dodge consistently do a high quality job on my vehicles (and I have three different cars/SUVs I take More

by rjf482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Extremely polite and friendly young women working the Cashier’s window
Jul 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words for our team here at Thomas Dodge Chrysler Jeep of Highland. We are glad to learn you are consistently impressed with how we do business. We strive to provide high-level customer satisfaction and are delighted to know our Service Department is always creating a top-notch experience. We look forward to your next visit!

July 09, 2022

Your service advisor needed help yesterday 7/8/22 the service bay was full I waited 30 minutes to check in not her fault. Didn’t remember her name but under the circumstances she did an awesome job More

by whyteji@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get her name
Jul 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our team here at Thomas Dodge Chrysler Jeep of Highland appreciates the honest feedback. Thank you for taking the time to recognize your Service Advisor for an awesome job. We hope to provide you with another five-star experience in the future.

July 08, 2022

I always have a good experience with Thomas CDJ. Jami, Christina, and Paul have always been kind and helpful when I visit the dealership. Very good team. More

by tracy_waliczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Tracy, we always strive to provide a good experience to all of our customers, and we're glad you found our staff helpful and friendly. We look forward to seeing you back to Thomas Dodge Chrysler Jeep of Highland again in the future!

July 08, 2022

Always treated with respect and always look out for my Jeep. Wouldn't go anyplace other than Thomas Dodge, I love these guys!! 💕 More

by KelliHenderson0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mattew A.
Jul 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for trusting Thomas Dodge Chrysler Jeep of Highland for your Jeep's servicing needs, Kelli! It is our pleasure to always provide you with respect during your visits. We look forward to working with you again.

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