Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

I was taking care of as always by Christiana. Since my vehicle would take most of the day, she got me a ride home and a return ride to get my vehicle. It was much appreciated. Since my vehicle would take most of the day, she got me a ride home and a return ride to get my vehicle. It was much appreciated. More

I wrote a review yesterday on my service. It seems there was problem with my rating of one of your employees. I gave Jamison a 5 star rating. He has been the only one we've been happy with la It seems there was problem with my rating of one of your employees. I gave Jamison a 5 star rating. He has been the only one we've been happy with lately. If it came back to you with 1 star, that was a mistake. I just want you all to know he is an asset to your company. Jamison rectified the situation Monday as soon as he heard about what happened. More

Took the truck the night before, for a 9:30am appt because I work. Never got a call the next day about the truck. I called and was informed they couldn't get to it until the following day. They were s because I work. Never got a call the next day about the truck. I called and was informed they couldn't get to it until the following day. They were supposed to do an oil change and rotate tires and look at the check engine light. They never did find out why the check engine light is on, and the tire rotate was never done. With that being said we then wondered if it had even had an oil change. So, they had the truck 2 days......for nothing! I called the shop after I got home and was told someone would call me back......never happened! I called Monday Oct 3rd and spoke to Jamison. He had me bring it back so he could take care of the tire rotation and do an oil change in case the oil change didn't get done either. Jamison is an outstanding employee. The rest.......I don't trust! Don't know if I'll be back. Very disappointed. More

Paul does an exceptional job at greeting and taking care of his customers (Jami and Kelli have helped me in the past, and they are amazing too). The service department was super busy during my recent visit, of his customers (Jami and Kelli have helped me in the past, and they are amazing too). The service department was super busy during my recent visit, and he remained friendly and calm despite the pressure of the tempo. Additionally, my car was serviced and returned back to me sooner than expected. Thank you Paul and the entire service department for your hard work and commitment to your customers. More

Christina was a great help and was very professional. Thank you for your help and explaining things well.. Thank you for your help and explaining things well.. More

Was able to get vehicle fixed quicker than expected. Kept me informed of the issues. Kept me informed of the issues. More

Wonderful people and very friendly I highly recommend…Paul took great care of me and my vehicle..thank you so much recommend…Paul took great care of me and my vehicle..thank you so much More

The staff as usual very friendly and accommodating. Took care of my battery needs right away. Took care of my battery needs right away. More

They were friendly and explained what was done and what was found.to be wrong with my Jeep. They explained the additional problem and the solution. He even came in with the old part to show me where it was was found.to be wrong with my Jeep. They explained the additional problem and the solution. He even came in with the old part to show me where it was cracked. More

Job well done. The only thing I was perplexed about is why the airbag light wasn't reset. The only thing I was perplexed about is why the airbag light wasn't reset. More