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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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October 14, 2022

The service center was excellent with the quick service work, all the people that works the service center was very knowledgeable in there task. I always get great customer service when I come to Thomas Do More

by mlydick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanagan 5-STAR. Service Center
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We cannot thank you enough for taking the time to write this thoughtful review of your experience with us. It is rewarding to know our Service Team goes above and beyond to provide you with an efficient and prompt experience every time. Thank you for being a valued guest and for continually choosing us here at Thomas Dodge Chrysler Jeep of Highland. If you ever need further assistance, please feel free to contact us anytime. Have a terrific day.

October 13, 2022

Great customer service and courtesy. Their shuttle service was very thoughtful for customers needing a ride home. More

by symatthews2005
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Your kind review is greatly appreciated. Thomas Dodge Chrysler Jeep of Highland is glad to learn that our Service Team offered great customer service and was courteous. We are happy to provide our customers with transportation while their vehicle is in service.

October 12, 2022

I was there for an oil change and tire rotation. I understand that I got there late and it would not be express service. Nonetheless, I was there waiting for 5 hours. I feel this is unacceptable and More

by Jfg_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your review. I would like to speak with you about your service appointment for your oil change and tire rotation regarding your wait time. Please reach out to me directly when you have a moment to discuss this further. Sincerely, Jimmy Thomas 219-924-6100

October 10, 2022

Every time I come here I receive excellent service I am a satisfied customer thank you More

by missmarielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are so proud that you received an excellent service here at Thomas Dodge Chrysler Jeep of Highland. Thanks so much for allowing us to serve you and for your business.

October 08, 2022

Thomas jeep was able to resolve my issues in a timely manner . I believe they treat everyone equally. More

by matutisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's our Service Team's pleasure to provide knowledgeable and professional service and to ensure all repairs are done in a timely manner. Thank you for taking the time to share your positive five-star review. If we can be of any future assistance, please don't hesitate to contact us here at Thomas Dodge Chrysler Jeep of Highland.

October 06, 2022

Always goes out of their way to take care of the customer. Very responsive and pleasant to deal with. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Bruce, we strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Thomas Dodge Chrysler Jeep of Highland again in the future!

October 06, 2022

I made an appointment. Jamie as the service representative took very good care of me as always. I was truly glad to see the Chrysler family and they did well by me thanks t More

by Maria1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Maria, we can't thank you enough for being a loyal customer of us and it is a pleasure to take care of you for your scheduled appointment. Keep our Service Department in mind for all future automotive needs at Thomas Dodge Chrysler Jeep of Highland.

October 05, 2022

Great and fast quality service. Paul was awesome. I highly recommend this place! In and out for sure. More

by KW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. We would like to take the time to thank you for sharing your great 5-star review and strong recommendation of our dealership. We are happy to know that our Service Team at Thomas Dodge Chrysler Jeep of Highland provided you with a professional visit and got you back out on the road in a timely manner. We look forward to working with you again.

October 05, 2022

No waiting. good service. Once I was there, they attended to me right away and very kindly More

by Ncervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello there, it makes us happy to take you in right away providing you with a great experience. Thank you for working with our Service Team here at Thomas Dodge Chrysler Jeep of Highland.

October 05, 2022

Same service guy every time. Rude. Belittles women. Speaks to them like they’re little kids. Doesn’t tell you what’s wrong with vehicles. Smart xxx comments. Horrible service! Gr More

by YETTSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I would appreciate the chance to speak with you regarding your recent interactions with our Service Team. When you have a moment, please feel free to reach out to me so that we can discuss your feedback. I look forward to connecting with you. Thank you, Jimmy Thomas 219-924-6100

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