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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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October 21, 2022

Always great service! I needed new tires and am happy with the whole process from beginning to end! More

by jtennisnut
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember who helped me
Oct 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for your five-star review. It was our pleasure to provide a great dealership experience. Our Service Team will always be here at Thomas Dodge Chrysler Jeep of Highland to assist with any future needs.

October 20, 2022

Christina Christina Christina She has made any routine, follow-up appointments and even when it’s those unexpected visits for repair the best experience ever. She is polite and making sure all basis are co More

by mzangelluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We thank you for taking the time to write a review and share your consistently positive experience with our Service Department. We hope you'll continue to think of Thomas Dodge Chrysler Jeep of Highland next time your vehicle requires service.

October 19, 2022

Jennifer was very helpful with getting me a ride home for me. But the truck was very high and hard to get into. She kept me informed of the status of my car. More

by ksblisskaren
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 20, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your positive review. We are thrilled you had a positive experience with our Service Team. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland, and we are looking forward to your next visit.

October 19, 2022

Friendly, professional staff, and very clean dealership. The General Manager greets everyone the same with a smile, and very concern with experience at this location. More

by Boomzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Thomas Dodge Chrysler Jeep of Highland appreciates your four-star review and feedback. It's great to read that our Sales Team was friendly and professional and that you enjoyed our clean dealership. We are glad that you had a good experience here.

October 19, 2022

she was friendly and seevice really good in time . kelli.h was verry helpfuf with getting a ride More

by angieauggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for choosing Thomas Dodge Chrysler Jeep of Highland! We are pleased to know that you enjoyed top-notch and timely service here with our Sales Team. Let us know if there is anything else we can assist you with.

October 19, 2022

Brian immediately found the the problem and took care of it, no questions asked. Always gives the best service. More

by bruce33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Bruce, our Service Team is so glad that you had a great experience with us here at Thomas Dodge Chrysler Jeep of Highland. Thank you for this terrific review and for allowing us to serve you.

October 17, 2022

Kristen is always awesome really cares about her customers and provides wonderful communication and updates More

by Beckant39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, our staff likes to communicate to provide them with updates because we truly care about each customer. Making sure that you will always have a wonderful experience. Thanks so much for being a part of the Thomas Dodge Chrysler Jeep of Highland family.

October 16, 2022

Jennifer ese really good. I will be coming for all services relates issues. Thank you. More

by FF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thanks so much for the wonderful review! It delights us to know that our Service Team was so professional here at Thomas Dodge Chrysler Jeep of Highland! We had a great time working with you and hope to see you again!

October 15, 2022

I was charged for something I was not Informed about. Every time I come here my oil price changes and gos up. I got an email about a service my car needs I guess cus no one told me my car needs to be ser More

by AKLEENSLATE
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
N/a
Oct 18, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I would really appreciate the chance to speak with you regarding your interaction with our Service Department about the overall fees for your vehicle's maintenance. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

October 14, 2022

Great service, explained in detail what the problem was and the repair cost. completed everything faster than expected. Paul the service rep was very knowledgeable on the repair, how long it would take an More

by bankredhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland strives to provide the best possible service and go the extra mile to provide great customer service. We are pleased to read your repair work was faster-than-expected and knowledgeable. Thank you for your business!

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