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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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November 06, 2022

I had a scheduled oil change and was on a tight schedule and Service dept got me out in under an hour . Plus washed the vehicle . Outstanding!! More

by Petelisam5331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we understand that life can sometimes get busy. Our Service Team strives to get our guests in and out in a timely manner so that you can continue getting things done. Thank you for giving Thomas Dodge Chrysler Jeep of Highland a five-star review for your oil change along with a courtesy car wash.

November 06, 2022

Took care of two of my vehicles with excellent service. They called me first before any work was done. My 2013 van runs like brand new. More

by blondie_2559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Nov 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Here at Thomas Dodge Chrysler Jeep of Highland, we work diligently to ensure every customer receives excellent customer service. We are thrilled to read our Service Team went above and beyond to ensure your van is in tip-top shape! Please let us know if we can be of further assistance to you.

November 05, 2022

Friendly fast and called to explain the situation before fixing the vehicle. I will return More

by elizabetgarcia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, our team is proud to provide you a friendly and fast service experience. Thank you kindly for this review of Thomas Dodge Chrysler Jeep of Highland.

November 04, 2022

service was completed on time and van was returned cleaner when returned service advisor was very helpful More

by torresdc2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there! Thank you so much for the superb 5-star review! We are honored that you allowed us to serve you for your maintenance needs. Our goal is your complete satisfaction, and it pleases us to know that we performed all repair services efficiently. Thank you again for choosing Thomas Dodge Chrysler Jeep of Highland and have a great day!

October 31, 2022

Have had my 2021 Grand Cherokee L in 3 times for electrical issues and start/stop problems. Was in last time a month ago and hoped issues addressed. A month later am coming back because start/stop n More

by George
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience with us here at Thomas Dodge Chrysler Jeep of Highland. George, our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience and I look forward to hearing from you. Sincerely, Jimmy Thomas 219-924-6100

Nov 07, 2022 -

George responded

Thanks for your reply. Am currently on vacation and will be back soon. Going to pick up my vehicle on Thursday. Start/stop back to working. Charged system and everything was in spec but we’ll see how long the charge lasts. Hopefully won’t have to come back in.

October 28, 2022

Thomas Chrysler Jeep has amazing customer service. I was able to get my Jeep in for tires with no hassle. Love getting my Jeep serviced through them! More

by LESLIEMARIE6661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Thank you for entrusting the care of your vehicle to Thomas Dodge Chrysler Jeep of Highland! Our team will be very excited to read your 5-star review of the excellent job they performed on your tires.

October 28, 2022

Paul, our service advisor was absolutely awesome! Incredible friendly and helped us incredibly fast when we need service to our vehicle without an appointment. He saved our day and car. Can’t express More

by mknezevic68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Thomas Dodge Chrysler Jeep of Highland was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

October 27, 2022

I went in for an oil change and was out within 45 mins thank you More

by morenajmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for taking the time to write about your experience with our Service Department. It's rewarding to know all your needs were met in a timely fashion. For any additional help or information, please contact us anytime. Have a lovely day.

October 25, 2022

Always great service and great stuff . Everyone is always helpful . It’s easy to schedule appointment. More

by Fouralex21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are so glad to always provide you a great and helpful service. Our team is so delighted to serve you here at Thomas Dodge Chrysler Jeep of Highland. Thank you for this very kind review and feedback.

October 21, 2022

Jennifer took great care of us and our vehicle. We will be back again for more service. More

by kpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanna
Oct 22, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your amazing five-star review. Our Service Team always strives for a high level of customer satisfaction. If we can be of any future assistance, please don't hesitate to contact us here at Thomas Dodge Chrysler Jeep of Highland.

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