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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews
Call Service Center (219) 533-3126

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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February 26, 2023

I WAS VERY SATISFIED WITH THE SERVICE AND REPAIRS DONE TO MY VEHICLE WILL COME BACK FOR SERVICE. More

by howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Howard, we appreciate you taking the time to leave us this fantastic 5-star review. We are pleased that you chose Thomas Dodge Chrysler Jeep of Highland for your automotive needs. Our Service Team is pleased to have assisted with getting the repairs needed to get you back on the road safely. Should you need assistance with anything else, please reach out to us anytime. Have a wonderful rest of your day.

February 25, 2023

The service writer Jen is fantastic. All work was done on time and done well. More

by radzikmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for rating and reviewing us 5 stars. We're pleased to learn that our Service Team continues to be great at what they do. Have a wonderful day from all of us at Thomas Dodge Chrysler Jeep of Highland.

February 16, 2023

My service advisor Jamie, was a great help to me taking care of my vehicle and making for sure that I was informed of what was needed to be done to my vehicle. More

by jonholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are excited to read that our Service Team provided an enjoyable experience. We know the importance of keeping you informed during your service visit. Thank you for your positive review and trusting us with your vehicle. Let us know if we can be of any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

February 14, 2023

Always responsive and willing to do whatever it takes to help the customer. never disappoints. More

by bruce33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad you enjoyed great customer service working with our team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your positive review. We are here if you need any further assistance.

February 12, 2023

this was first time service on my 2022 grand Cherokee. service advisor Justin Wright answered all my questions he was excellent. On your pick the model there are no Grand Cherokee on your list so I select More

by alvin69chicago42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wright
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Feb 13, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We truly appreciate you taking the time to write such a great review and trusting our Service Team at Thomas Dodge Chrysler Jeep of Highland to take great care of your Jeep Grand Cherokee. We'll make sure you always get treated with top-notch service every time you visit. Take care.

Feb 15, 2023 -

alvin69chicago42 responded

thanks

February 09, 2023

Paul from the Service Department called and updated me in a timely manner. He let me know my car needed additional service and I appreciated his assessment. Great job, Paul. More

by MGM 59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're glad you're happy with the way we do business here. Thank you for the five-star review of your recent visit. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

February 03, 2023

Always a pleasure to work with your team especially Jamie who takes the time to make sure everything is working well More

by wfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

The Service Team here at Thomas Dodge Chrysler Jeep of Highland is excited to see your rating and review. Thank you for your visit and we hope to see you again.

February 01, 2023

Jamie, the service technician was a great help to my family and I taking care of my vehicle and making for sure that I was comfortable as I waited for my vehicle. Thanks for. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Maria, we appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Thomas Dodge Chrysler Jeep of Highland.

January 31, 2023

Convenient, clean dealership with good service advisors and well trained mechanics. Service Manager Brian Gain and his Team are the best in Northwest Indiana and the Chicagoland area! More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2023

Best Service department in Northwest Indiana and the Chicagoland area. The Service Advisors and Service Manager treat you more like a friend than a customer! More

by rjf482
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, it's great to know that we provided you with such a positive experience here at Thomas Dodge Chrysler Jeep of Highland! Thanks for the 5 stars and we hope you continue to choose us for all your automotive needs. Our Service Department is always here to help. Take care.

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