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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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April 13, 2023

Thomas dodge is always exceptional with their service. Went in for a broken tail light cover and was pleased with both the repair and the speed in which it was done. Love this place! More

by Huber.joshua86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Joshua, thank you for your kind words, they mean so much to us. We are pleased to see you received timely and excellent service for your tail light repair. It would be our pleasure to assist you again at Thomas Dodge Chrysler Jeep of Highland, take care!

April 08, 2023

Very professional and good service, friendly people. I always take my vehicle with them. Highly recommend using Thomas Dodge. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Maria, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review, recommendation, and for trusting us with your automotive needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

Apr 09, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Maria, we are excited to read that our Service Team was professional and friendly ensuring you had a great experience. Thank you for your positive review, recommendation, and for trusting us with your automotive needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

April 07, 2023

The staff is great and they are very clean and they explain everything you ask them keep up the good work. More

by Brown sugar👍
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's great to know that we have provided you with such a positive experience here at Thomas Dodge Chrysler Jeep of Highland! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

April 04, 2023

Had work done on my Jeep Wrangler and everything turned out great. Paul Nelson was very open with communication and helpful every step of the way. More

by Adavs9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are pleased to see that we were able to complete the work needed on your Jeep Wrangler and that everything turned out great. Thank you for this 5-star review and for choosing us at Thomas Dodge Chrysler Jeep of Highland for your service needs. Our Service Team was pleased to have provided you with excellent communication and service every step of the way. Should you need assistance with anything else, please give us a call.

April 03, 2023

Very professional service writers. Pleasant and courteous. Work was completed in a fair amount of time. I like how they come to waiting room to bring you your keys. Hated when somebod More

by bobbydingi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are excited to read that our Sales Team was professional, pleasant, and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

April 03, 2023

I was kept in the loop about my repair and my repair was done at a very timely manner couldn't be happier. More

by John
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi John, we are thrilled to learn that you had an efficient, informative service experience at Thomas Dodge Chrysler Jeep of Highland. It was our pleasure to assist you and we are here to help if you need anything else.

April 02, 2023

Oh where do,I start this place has not failed me yet this is my second service here and Jennifer was my service advisor and I promise you she made me feel very comfortable and at home her customers service w More

by Regina
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Apr 03, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for this exceptional 5-star review, Regina. It makes us so happy to know that our Service Team could make you feel comfortable here at Thomas Dodge Chrysler Jeep of Highland. We appreciate you pointing out how you enjoyed the snacks and popcorn offered as well. We are so glad to have you as one of our valued guests and look forward to meeting your future auto-related needs.

March 31, 2023

Kristina was awesome. I needed an oil change, and she was able to get me checked in quickly and also provided me a ride to work while I waited. More

by Nettaboo81
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina service department
Apr 01, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad you enjoyed a great experience working with our Service Team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 30, 2023

After having an appointment the previous week Paul made sure that I was taken care of this time to the dealership. I dealt with a women service representative that dropped the ball, and Paul stepped up and More

by joe.mastej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Joe, we are thrilled to learn that you had a pleasant visit at Thomas Dodge Chrysler Jeep of Highland. It is wonderful to learn that our Service Team made sure to provide you with the best assistance during your visit, and we are glad you had an improved experience. Thank you for your feedback, please let us know if you need anything else.

March 28, 2023

I got my Jeep in at the time I requested and the service person was exceptionally great! More

by Brian Edmondson
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Our Service Team is thrilled to read that you had an excellent experience here at Thomas Dodge Chrysler Jeep of Highland, Brian! If we can assist you further, please feel free to reach out.

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