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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,108 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,108 reviews
October 08, 2024
Always provides the best service in a very professional manner. Everyone there is the utmost professional. manner. Everyone there is the utmost professional. More
by bruce33
Employees Worked With
October 08, 2024
Friendly, nice, making a purchase was very easy. They listen and made sure what we wanted we got. Communication was great even after leaving dealership. Joe was a great!!!! They listen and made sure what we wanted we got. Communication was great even after leaving dealership. Joe was a great!!!! More
by sswjack5
Employees Worked With
June 25, 2024
Took car in for service on Saturday. Could not look at it until next Friday Could not look at it until next Friday More
by jocool6517
Employees Worked With
March 02, 2024
This was a total bait and switch action. The car shown in the ad looked decent and someone contacted me to make an appointment to do a test drive at the dealership. While on the phone, I ask The car shown in the ad looked decent and someone contacted me to make an appointment to do a test drive at the dealership. While on the phone, I asked if there were any mechanical issues, etc with the car and the representative said no. When I got to the dealership, the salesman shook his head and said the advertised car was a mechanic special and was sitting on two flat tires at that time. I was expecting to pay cash for the full amount of the vehicle and drive away, but instead I left empty handed and very disappointed. I was asked if I wanted to do financing and declined. More
by molliemoon
Employees Worked With
Liz
February 19, 2024
Purchased a 2017 Dodge Grand Caravan on December 26, 2023 from this location for $11,500. Had a ton of issues with the dealership paying me for my trade in, title issues of them not submitting docs to Illino from this location for $11,500. Had a ton of issues with the dealership paying me for my trade in, title issues of them not submitting docs to Illinois on time and now my van is sitting in a shop getting a new transmission for $3800 because this one went completely out in the highway. The dealership is shady! Robert my sales person very rude! Their accounting department, very rude! And when you call to ask to speak with someone in management, they look up your deal and connect you to your sales person. Management won’t speak with you and frankly if you do get them on the phone, I’m sure they would careless what you have to say either. Avoid this place! You will be sorry if you don’t. Be sure to read all the 1 star reviews to get a good sense of the true colors of this location. And watch, someone from dealer will comment saying call them and will sign it Jerry Thomas. If this so called Jerry Thomas cared, he’d pick up the phone and call. They know who I am, I reported them to the State of Indiana as well. Update: As of 2/19/2024 I've had to replace the transmission for $4100 and the thermostat for $31, and its still overheating. Dealership has not reached out to help me with the cost of all these repairs on the vehicle they knowingly sold me that needed a lot of repairs. More
by ShawnRose808
Employees Worked With
January 15, 2024
I like bringing my car here, everyone is very professional. Jamie is the one who waited on me, he explained everything to me about my miles getting up and everything. professional. Jamie is the one who waited on me, he explained everything to me about my miles getting up and everything. More
by janicewilliams3568
Employees Worked With
August 12, 2023
Terrific service every time I take Jeep or Dodge in for an oil change or service! Brian Gain and his Service Advisors and trained mechanics always make me feel like a valued customer! an oil change or service! Brian Gain and his Service Advisors and trained mechanics always make me feel like a valued customer! More
by rjf482
Employees Worked With
Other Employees :
Justin (Service Advisor)
August 12, 2023
Very professional and quick. Friendly and helpful with my vehicle and advised any issues that needed to be addressed. Friendly and helpful with my vehicle and advised any issues that needed to be addressed. More
by Mgrode66
Employees Worked With
August 05, 2023
Great Service experience every time I bring my wife's and my vehicle to this dealer. The service department is courteous and efficient. They communicate very well with us always communicating the status of o my vehicle to this dealer. The service department is courteous and efficient. They communicate very well with us always communicating the status of our automobiles and how long before they are ready to be be picked up. Paul Nelson is an excellent More
by MGM 59
