Thomas Chrysler Dodge Jeep Ram of Highland

I had a pleasurable first experience. There is one little hiccup in customer service that can be improved but otherwise I will be returning. Maybe to even purchase There is one little hiccup in customer service that can be improved but otherwise I will be returning. Maybe to even purchase More

Very pleased with recent sales process purchasing a new Ram with Robert Heady and have been pleased with the service department for years. My next new car will come from Thomas Dodge. Ram with Robert Heady and have been pleased with the service department for years. My next new car will come from Thomas Dodge. More

Was greeted and taken care of immediately and cashier also took care of me when using my ram credit card points! also took care of me when using my ram credit card points! More

Great and fast contact. I am feeling very confident they would have my vehicle driving back safely I am feeling very confident they would have my vehicle driving back safely More

About a month ago the dealership got my car in on a Saturday when my battery decided to die unexpectedly. They tested it and replaced it with a new one since it was under warranty. Had my 30k ser Saturday when my battery decided to die unexpectedly. They tested it and replaced it with a new one since it was under warranty. Had my 30k service & oil change done in a timely manner when I decided to wait for my car instead of dropping it off. Professional & nice staff. More

The service is great when you arrive and when they work on your car. The only issue was the waiting list for a service appointment. First available appointment was over 3 weeks out when I called to set one on your car. The only issue was the waiting list for a service appointment. First available appointment was over 3 weeks out when I called to set one up. Still have great service and attentive staff though. More

Great job and a very clean facility. Hi honors to Robert my sales guy and Nady in finance! Thank you both for your kindness and great customer service! Hi honors to Robert my sales guy and Nady in finance! Thank you both for your kindness and great customer service! More

Best dealership in town! Frank, Nady and Ashley were amazing for me! Go Get a car! Frank, Nady and Ashley were amazing for me! Go Get a car! More

I’m a first time buyer and I know they took advantage of me. I bought a used 2017 Silverado. There is a dent on the driver side door and was not informed of the dent when signing paperwork. When I tried to me. I bought a used 2017 Silverado. There is a dent on the driver side door and was not informed of the dent when signing paperwork. When I tried to swap it for another truck of the same price they said I can’t without telling me why. Also the truck smelled and dirty on the inside and was promised they’d detail it. For a day and a half they apparently had the truck “detailed”. When I picked the truck up it still was dirty on the inside and smelled like body odor still. I definitely rushed into buying this truck and learned a valuable lesson with this dealership. Don’t trust a dealer to help you and definitely don’t go Thomas dodge in highland. More

I actually give them 0 stars, SHADY Dealership starting with the Manager (she) and then down the line!! with the Manager (she) and then down the line!! More