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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,114 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,114 reviews

October 14, 2022

Great service, explained in detail what the problem was and the repair cost. completed everything faster than expected. Paul the service rep was very knowledgeable on the repair, how long it would take an More

by bankredhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland strives to provide the best possible service and go the extra mile to provide great customer service. We are pleased to read your repair work was faster-than-expected and knowledgeable. Thank you for your business!

October 14, 2022

The service center was excellent with the quick service work, all the people that works the service center was very knowledgeable in there task. I always get great customer service when I come to Thomas Do More

by mlydick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanagan 5-STAR. Service Center
Oct 17, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We cannot thank you enough for taking the time to write this thoughtful review of your experience with us. It is rewarding to know our Service Team goes above and beyond to provide you with an efficient and prompt experience every time. Thank you for being a valued guest and for continually choosing us here at Thomas Dodge Chrysler Jeep of Highland. If you ever need further assistance, please feel free to contact us anytime. Have a terrific day.

October 13, 2022

Great customer service and courtesy. Their shuttle service was very thoughtful for customers needing a ride home. More

by symatthews2005
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Your kind review is greatly appreciated. Thomas Dodge Chrysler Jeep of Highland is glad to learn that our Service Team offered great customer service and was courteous. We are happy to provide our customers with transportation while their vehicle is in service.

October 12, 2022

I just bought my second Jeep Wrangler from Thomas CDJR last week. I let them know ahead of time via email that I was interested in the vehicle, as I’m from out of state. Faye replied to me with a personal More

by lindseyrn84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we understand it's a big decision where you purchase your car from and we are grateful to have been chosen. Congratulations again on the purchase of your new Jeep Wrangler. Thomas Dodge Chrysler Jeep of Highland is happy to know that our Sales Team was able to meet all your needs while performing your out-of-state purchase. If you have any additional needs or questions, we will be more than happy to assist you.

October 12, 2022

Excellent service, amazing customer service and customer experience, everyone is so nice and friendly and they give the best deals and the best prices in town! More

by grizzteen27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, thank you for the terrific review of your experience with us. Our team works diligently to ensure we provide all our guests with impeccable customer service. Thank you for being a valued guest and choosing us here at Thomas Dodge Chrysler Jeep of Highland. If you ever need further assistance, please contact us anytime. Have a pleasant day.

October 12, 2022

I was there for an oil change and tire rotation. I understand that I got there late and it would not be express service. Nonetheless, I was there waiting for 5 hours. I feel this is unacceptable and More

by Jfg_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your review. I would like to speak with you about your service appointment for your oil change and tire rotation regarding your wait time. Please reach out to me directly when you have a moment to discuss this further. Sincerely, Jimmy Thomas 219-924-6100

October 10, 2022

Every time I come here I receive excellent service I am a satisfied customer thank you More

by missmarielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are so proud that you received an excellent service here at Thomas Dodge Chrysler Jeep of Highland. Thanks so much for allowing us to serve you and for your business.

October 09, 2022

Excellent service! Wait time was satisfactory as well! Because of manpower, I was suprised it didn't take long! More

by MARCUSMCCRIMON44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Thomas Dodge Chrysler Jeep of Highland if you need anything else down the road.

October 09, 2022

Faye was fantastic! She was friendly and knowledgeable about the vehicles..will definitely be referring to her and will use her again More

by Ez4meklz67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience with our friendly and knowledgeable Sales Team. It is a delight to know that you had a fantastic experience during your visit at Thomas Dodge Chrysler Jeep of Highland. We appreciate your business and hope you have a good day!

October 08, 2022

Dealership was very nice inside , very welcoming. Very understanding and helping. While test driving vehicle noticed a little noise in the one I wanted, sale person assured me it would be fixed and i More

by joeypetro94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing feedback about your interaction with our Sales Team regarding the aftermarket part on your trade-in. Your feedback is important to me and I would appreciate the opportunity to speak with you to discuss this in further detail. Please reach out to me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

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