Thomas Chrysler Dodge Jeep Ram of Highland

By far the best car buying experience I've ever had. Everyone was friendly, and Tony went above and beyond when the popcorn machine was down by buying my 6 yr old some animal crackers. All of the sales Everyone was friendly, and Tony went above and beyond when the popcorn machine was down by buying my 6 yr old some animal crackers. All of the sales associates were helpful, and we couldn't be happier with our new car. More

I would highly recommend this dealership. They are very courteous & helpful. They are efficient at getting the work done. They also come out and discuss with you what was done with your vehicle & make sure courteous & helpful. They are efficient at getting the work done. They also come out and discuss with you what was done with your vehicle & make sure you are happy with the work they do. More

It was nice to work with Arti as he did listen to all out needs. Could not find the car we were looking for, so they ordered one for us. Glad it was done that way, we got what we were trying to buy. Thank needs. Could not find the car we were looking for, so they ordered one for us. Glad it was done that way, we got what we were trying to buy. Thanks Artie. More

Dont know the name of the finance guy in the first office to the right. He was not very polite. He also seemed to have an issue with filling out paperwork. Sign here and I will fill out later is no good i to the right. He was not very polite. He also seemed to have an issue with filling out paperwork. Sign here and I will fill out later is no good in my book. I was there for hours. I spoke with Frank who was a nice guy and the 2 salesmen I spoke with were polite and acceptable. Malcom was the first guy i worked with a few months earlier. He recognized me and came over to say hi, very appreciated. I decided not to buy the car that day which was a this past sat. I made some calls and spoke to a few other people at other dealers. I decided to make the purchase from this dealer since I had spent so much time with the salesmen and wasnt fair they didnt get the sale. I called the finance guy who never answered his phone. Left 2 messages (one within minutes of their opening) to finalize the paperwork and call me to set up a time I could come finish it up. Unshockingly, he never bothered to return my call. Its amazing I guess they werent making enough off the 34,000 sticker priced vehicle I was going to purchase to want my business. More

Frank and Nick stayed open passed hours so that I could shop for a new car. The following day they had the car I liked cleaned up and ready for me to check out in the daylight. Once I decided to purchase shop for a new car. The following day they had the car I liked cleaned up and ready for me to check out in the daylight. Once I decided to purchase the vehicle, they were able to secure financing and I left in my new car! Couldn't ask for better customer service! More

Great deal on a 2012 Grand Caravan. Both the internet sales person, Cheryl and the sales manager Darrell worked with me getting the most money for my trade. Thanks for all your help in my decision making sales person, Cheryl and the sales manager Darrell worked with me getting the most money for my trade. Thanks for all your help in my decision making. I will be back to buy a jeep from the dealer. Mike More

I bought this car at the Kia dealership that is affiliated with Thomas Dodge but they send me to dodge to have all my maintenance work done. The service guys are real nice but i honestly think they affiliated with Thomas Dodge but they send me to dodge to have all my maintenance work done. The service guys are real nice but i honestly think they need to actually hire technicians that are qualified to work on vehicles. I have had my car in there 4 different times for my front suspension and not only do they not fix the problem but something else ends up breaking after i get the car back.For instance, I had my car in there for the sway bar and a rack and pinion seal and when the technician put my car back together he screwed up my drive shaft somehow and tried giving me the car back broken. That idiot didnt take it for a test drive to see if the original problem was corrected or else he would have seen that the car wasnt fixed. I could have been hurt if i didnt notice that something was wrong. The last time i took my car in there they kept it for a month straight and had to rebuild the whole rear differential, fix the sway bar for the 5th time now and fix a power steering leak. they first tried making me pay for a rental car for that whole month cause one of my parts was on "national backorder" or so they say, and then when i went in there to complain about this, there service manager acted like i was demanding too much and made it seem like it was my fault i was there in the first place and then when he gave me a rental, he expected me to say thank you to him. He pushed me to come up there and complain since they were treating me so unfairly. That place is a joke for a dealership and my salesman looked at me as only a dollar sign and not an actually person that needed a quality car. Thanks to their ignorance and stupidity, i am trading the car in and taking my business somewhere else just to cut ties with them. I would never go back to that dealership if it was my last resort. I would rather walk everywhere then buy another vehicle from them and deal with their technicians again. More