Thomas Chrysler Dodge Jeep Ram of Highland

This is the second time purchasing a vehicle from this dealership. The sales and service teams meet are wonderful. They were all very nice and respectful. dealership. The sales and service teams meet are wonderful. They were all very nice and respectful. More

This dealership was open on Labor Day while the dealer across the street from me in Kokomo was not. I work a lot of hours and have very little free time so, during my day off, this was a definite plus for across the street from me in Kokomo was not. I work a lot of hours and have very little free time so, during my day off, this was a definite plus for me. I really liked the online locator info that this dealership uses. It helped me find the exact car I wanted without wasting time driving through car lots after hours. John Zale was right on top of this purchase from beginning to end. His friendly and knowledgeable demeanor and product knowledge made this purchase easy. Since I live about 3 hours from this dealer, I called ahead and John confirmed that the vehicle I wanted was available, I gave him my arrival time and he greeted me with enthusiasm and courtesy. The dealership was clean, organized and efficient in my opinion. I WILL remember John Zale and this Dealership for upcoming purchases. Overall, it was a great buying experience and I got what I wanted, am very happy. Thanks to John Zale for making it a pleasure! More

We really enjoyed working with our sales rep, John Zale. Very personable, very intelligent, very knowledgeable, very interesting. We talked of many things of personal interest...as well as details about th Very personable, very intelligent, very knowledgeable, very interesting. We talked of many things of personal interest...as well as details about the car. We had visited other dealers who seemed less interested is us as people, although they could offer a similar deal. John Zale was the reason we closed the sale here. I would give him an excellent rating. I understand he is new to the business. I hope he never forgets what made him successful with this sale. More

Brandon and the entire team I dealt with at Thomas were wonderful to work with - they set the threshold high when auto shopping in the future with their honesty and no hassle pricing. I will clearly recom wonderful to work with - they set the threshold high when auto shopping in the future with their honesty and no hassle pricing. I will clearly recommend them to all family and firends when they are purchasing their next vehicle. More

Overall great experience. Hope I didn't leave anyone out. Thanks for getting my jeep in the color and options I wanted. Would recommend this dealer out. Thanks for getting my jeep in the color and options I wanted. Would recommend this dealer More

The Sales Rep, Brandon, was friendly but not proactive. He didn't appear as knowledgeable on the vehicle but was willing to find out the answer to my questions. He could have been more responsive. The Sa He didn't appear as knowledgeable on the vehicle but was willing to find out the answer to my questions. He could have been more responsive. The Sales Manager, Tony was arrogant. When he said Thomas Dodge was a non negotiating dealership, I said then it was misleading to include the $750 rebate in the "one price". He said most of their buyers have previously bought a Dodge and therefore would be eligible for the rebate. Well I hadn't purchased a Dodge previously, then was told the $750 woud be added back in to the "one price". I find that very misleading. My sales rep Brandon was meant to call me the day I was to pick up my car but when he didn't call me I rang the dealership to be told he was away that day. I left a message for the Sales Manager, Tony, to contact me about picking up my car. I never heard from him so rang again that evening and spoke to someone else. I was a cash buyer but left a message for Nady with some questions but was very disappointed that he did not phone me back. When I did pick up the car, the service manager said he knew I had a rough experience. If I hadn't been pressured by time to purchase I would have walked away from Thomas Dodge. More

It was a pleasure to shop at this dealership. The no hassle price policy and the way the sales staff handled themselves was impressive. This is my second vehicle purchased at this dealer and the service hassle price policy and the way the sales staff handled themselves was impressive. This is my second vehicle purchased at this dealer and the service was excellent. I would highly recommend this dealership to friends and family members for their vehicle needs. More

I had Good exp. John Took care of all my needs great sales team they are very helpful getting you into a great vechile. Will buy another car soon. With john thank you again! sales team they are very helpful getting you into a great vechile. Will buy another car soon. With john thank you again! More

Fair price offered on a late model used vehicle - great value. Excellent service from a knowledgeable salesman. No high pressure sales tactics. Pleasure to work with John Zale. Highly recommended. value. Excellent service from a knowledgeable salesman. No high pressure sales tactics. Pleasure to work with John Zale. Highly recommended. More

My parents have bought a couple vehicles from Thomas Dodge and have always been satisfied with the experience there. I looked around the last time I was there and noticed the 2013 Dodge Dart and was int Dodge and have always been satisfied with the experience there. I looked around the last time I was there and noticed the 2013 Dodge Dart and was interested in taking it for a test drive. When I came in Brian Tom was very courteous. He was dealing with another customer but checked on me several times and apologized for the small wait I was experiencing. Brian was a very knowledgeable and easy going guy. I never got the sense I was being pressured into anything. Tony Turco helped me secure financing, and I got a great deal on a great car. Brian showed me all of the features inside the car and then I was on my way. It was a great experience. I got way more car than I thought I could afford at Thomas Dodge! More