Thomas Chrysler Dodge Jeep Ram of Highland

Very good experience buying our new truck. Shannon was great with all her help. We really enjoyed the no pressure atmosphere. Highly recommend this dealership. great with all her help. We really enjoyed the no pressure atmosphere. Highly recommend this dealership. More

The very first time I came to Thomas for a problem I was having with my sound system (the speaker on the right side or a component thereof was making popping noises), the gentleman who assisted me at the ti having with my sound system (the speaker on the right side or a component thereof was making popping noises), the gentleman who assisted me at the time was very polite, but the person who did the diagnosis was rude and sarcastic in his comments relative to the issue I was experiencing (the gentleman showed me the comments.) I am still experiencing the problem, but I have decided to take the vehicle to a stereo place in order to find out what is really going on. For that reason, I had not returned to Thomas for service. But, Tim was a total contradiction - he was so nice to me! He told me what was wrong with my vehicle, and made me feel very comfortable and appreciated. Because of him, I have totally changed my opinion of Thomas' service department, and will be back for service going forward. You guys owe Tim big - he is awesome! More

I went with my parents to Thomas Dodge where they where buying a new mini van I started talking to Abe. and he told me about how the salesmen where no longer on commission so I dont have to do that hagglin buying a new mini van I started talking to Abe. and he told me about how the salesmen where no longer on commission so I dont have to do that haggling anymore (every dealer should do that) and he also pointed out how all prices were clearly posted on the vehicle with all the rebates and discounts man I was really impressed with that. So while Abe was busy with my parents I took a stroll out in the lot to look at trucks a xxxx sitting right in the middle row there she was my truck with the price and all the rebates posted clearly and may i add at a very very good price came back the next day took it for a ride and bought it. then was directed to Tim Kroll for final paperwork what a pleasure talking to Tim,he explaned every detail from oil changes to financing looked over payment options ect. will definitely be buying my next truck from Thomas Dodge More

I went into several dealers looking for pricing on a new car and was determinded not to buy the first one that I looked at. Several thing were important ,pricing of course in stock, options that I wanted, c car and was determinded not to buy the first one that I looked at. Several thing were important ,pricing of course in stock, options that I wanted, color, and a sales person that was not there to just sell a car, but would take time to listen to what I wanted. Not to push this weeks special out the door. I went to 5 different dealers, not all Dodge. Not one of them had what I wanted or were willing to take the the time to show me an option. Here's what it is or else. Not good enought I said. Thank goodness I wasn't going to take their so called deal. I wanted what I wanted. Then I went to Thomas Dodge in Highland. I was just a few blocks away at another dealership. I met Shannon and starting telling her what I wanted, she listened and said let me see what I can find. About 10 minutes later she pulled a new Dodge Jouney up to the front door. I looked at all the options and it had more than I expected , but did include the ones that I wanted. And get this it was less money than any other dealer that I had been at before. She was very knowledgeable on the vehical, had all the answers to my questions. Took the Journey for a test drive. Sold. Not just on the Journey, but the dealership, and of course Shannon Franzen. Thank you for giving me the chance to tell everyone about this Very Professional Sales Person and Dealership More

I came in and expected your run of the mill dealership, just the natural flow of people coming in and people leaving, but I must say from beginning to end, Kelli Boswinkle was friendly, her courteousness a just the natural flow of people coming in and people leaving, but I must say from beginning to end, Kelli Boswinkle was friendly, her courteousness and willingness to answer all my questions find answers to my concerns and got me taken care of, I wasn't treated like just another face. I hope in all of my future oil changes and general truck maintenance and appointments to have Kelli take care of me or my family members. SHE made my DAY! More

Brain C Tom was my salesperson and he was very helpful and friendly. He was very patient with me and my dad, very straightforward person. and friendly. He was very patient with me and my dad, very straightforward person. More

This is by far the best Car salesman I have ever met. The way they do business there will keep me coming back. Great experience. way they do business there will keep me coming back. Great experience. More

We just purchased our Grand Caravan (this is our third one) in October. The sales went very well. I just took the car in for an oil change, and the service was prompt and well done. I would happily re one) in October. The sales went very well. I just took the car in for an oil change, and the service was prompt and well done. I would happily recommend this dealership to anyone! More

We decided to visit Thomas Dodge in Highland after doing internet research on available used and new vehicles. At the time, we were unsure of whether it would be a used or new purchase. And, we didn't kno internet research on available used and new vehicles. At the time, we were unsure of whether it would be a used or new purchase. And, we didn't know if we would have a similar experience to what we had in 2000 or not when we purchased a used van. The answer to these questions are: YES, we bought a NEW van because we liked the price and felt that the new, one low price promotion was EXTREMELY BETTER than the first experience we had with Thomad Dodge. NO, we did not experience the same as we had in 2000 - with the bell ringing, the announcement over the PA system when a new purchase had been made, and the back-and-forthing between the salesperson, the sales manager, and the finance manager.....and we LOVED the newer process SO MUCH MORE! Also too, we went to the dealership with a pre-approved check-in-hand at a 4.39% interest rate auto loan option. The Finance department asked if we would consider financing with them if a lower interest rate could be had. We said, "sure!" and about 15 minutes later, we were approved for a lower interest rate of 3.99% and were thrilled, because the last time we financed through Thomas it was at a rate of 21%!!! Needless to say, our experience this time in December of 2012 was UNLIKE the experience in 2000 and we are THANKFUL for that. It was a pleasure and we were happy with our treatment and the follow up phone calls. More