Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,064 reviews
The team was very friendly and helpful without being pushy. The sale went smoothly. Glen was wonderful to work with. We are very happy with our purchase. Thank you! pushy. The sale went smoothly. Glen was wonderful to work with. We are very happy with our purchase. Thank you! More
Went for 1st oil change on 7/5/2013 thru the express lane, & when I went to p.u., I noticed the invoice had the wrong mileage, so I told her th & she said she'll tell the person in shop to correct it & lane, & when I went to p.u., I noticed the invoice had the wrong mileage, so I told her th & she said she'll tell the person in shop to correct it & that I'll be met at the vehicle. I waited for over 10 mins. & went back in to see what the hang-up was & after going into shop she had the wrong still. I asked her who's responsible for the error & she implied that it wasn't her. I also aked her to edit the invoice so that the right mileage will be computer for the next time, & that wasn't done either. After 3 tries, she almost did it wrong again as we were next to the car! Even though she apologized, I believe that of all the dealerships I've dealt with in the over 40 yrs. of contact with a service dept., you rate at 1+ out of 5,with 5 being *****s. By the way, the oil change & car wash was a 5! Thank-you for your time. Frank Galati More
George was very helpful and personable for being as young as he was. The experience was pleasant and we were kept well informed throughout the process. Not having to negotiate a price was a definite plus. as he was. The experience was pleasant and we were kept well informed throughout the process. Not having to negotiate a price was a definite plus. More
This was, by far, the best experience I've had purchasing a new car at a dealership. Cheryl was very helpful and provided me with a vehicle exactly as promised. Nady got me thru all the paperwork purchasing a new car at a dealership. Cheryl was very helpful and provided me with a vehicle exactly as promised. Nady got me thru all the paperwork very quickly. From the time I pulled in, to when I left with my new car was an hour and a half. That included the test drive. I would highly recommend this dealership. More
I recently bought a SUV from Thomas Dodge, and it was the most pleasant car buying experience I've ever had. I've bought many cars, and often the negotiation process is very tense. Not at Thomas. Everyone wa most pleasant car buying experience I've ever had. I've bought many cars, and often the negotiation process is very tense. Not at Thomas. Everyone was extremely friendly and pleasant. Also, I had a problem with my trade because of a title issue, and Thomas went along with me in resolving the problem. Really great customer service here. Also, even though I had my financing pre-approved, Thomas got me an even better interest rate than I already had. I mean waaay better. Purchasing a new vehicle is stressful, but at Thomas, they do everything to make your car buying experience as pleasant as possible. I purchased a gorgeous Grand Cherokee - True Blue. A very nice young man, George Hylek was my sales person. I'm adding his name to my review, because he's not listed with the other Thomas employees. George was very personable and attentive. You just could not ask for a better sales experience. I'm telling all my family and friends to give Thomas a look for their next car purchase. More
We HIGHLY RECOMMEND Thomas Dodge. They are friendly & professional, & they don't work on commission. They have a low-price guarantee, which means no haggling, which means you don't feel like you're getti professional, & they don't work on commission. They have a low-price guarantee, which means no haggling, which means you don't feel like you're getting ripped off. The last time I bought a car I felt like the salesman was being dishonest, trying to get himself a bigger commission by not giving me the best deal. My situation at the time meant I really had no options, I had to buy the car, but I left the dealership in tears & would never ever go back there. When my husband & I went to Thomas Dodge, we braced ourselves for a similar experience, & were pleasantly surprised. Buying our new minivan there was a great experience, & you will not be disappointed if you choose them! Thank you, Thomas Dodge!!! More
I had checked out a few different vehicles online and followed up with the dealerships with some questions I had. I was misinformed by one of the dealerships which led to a very frustrating experience. followed up with the dealerships with some questions I had. I was misinformed by one of the dealerships which led to a very frustrating experience. Thomas was recommended to me by someone who had purchased a vehicle from them before. I saw a couple of vehicles that I was interested in and made a call to the dealership to check availabiliy. George answered the phone and was very helpful. He verified the price and the availability of the car I was interested in and answered all of my questions. When I went in to the dealership Abe was available to help me. He was very helpful and professional. He gave me all of the information on the car I was interested in and suggested a test drive. He also worked with the mgr. Tony and they were able to get me into the car that I wanted (and love) at a payment that I could afford without any hassle or stress. I would recommend Thomas to anyone who is looking to purchase a vehicle. More
i needed a new car always loved the 300 model chrysler. my wife had a honda accord and my car was a sedan de ville and thomas took both cars in trade! glen and tony and nady made the whole process go smoot my wife had a honda accord and my car was a sedan de ville and thomas took both cars in trade! glen and tony and nady made the whole process go smooth as silk More
The staff at Thomas Dodge go above and beyond to meet customer satisfaction and needs! It is always a pleasure to do businees with this dealership and their outstanding employees! customer satisfaction and needs! It is always a pleasure to do businees with this dealership and their outstanding employees! More