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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,142 reviews
April 15, 2014
Express Lane Experience Have been with Thomas Dodge for about 25 years. Have purchase 8+ Cars & Trucks from them. They have been GREAT until April 9th 2014. I went in the Exp Have been with Thomas Dodge for about 25 years. Have purchase 8+ Cars & Trucks from them. They have been GREAT until April 9th 2014. I went in the Express Lane for a simple OIL CHANGE & TIRE ROTATION. All I got to say that they don't work work for NASCAR because I got there around 8:50am and got out around 12:30pm. Can't believe it took that long for the EXPRESS LANE. I understand there were orther in front of me but having to wait a little over 3-1/2 hours is a out of the question. I am sorry to say but on my experience I give them a Grade of F for failure. I just hope they can figure out there problems and get them fixed. I feel if they don't & other customers are getting the same treatment they might start losing some customers. More
by DarrowBall
April 12, 2014
Great Customer Service I would recommend Brandon Csomo over at Thomas Dodge. He was an excelent sales man. This was my households second purchase at Thomas Dodge and I wil I would recommend Brandon Csomo over at Thomas Dodge. He was an excelent sales man. This was my households second purchase at Thomas Dodge and I will come back again. More
by thomasdodgefamily
April 11, 2014
Great Service Aaron Clark was very friendly and most importantly, he was not pushy!!! At no time did I feel any pressure to purchase a vehicle that I did not like. Aaron Clark was very friendly and most importantly, he was not pushy!!! At no time did I feel any pressure to purchase a vehicle that I did not like. I would absolutely recommend this dealership to anyone looking for a used or new vehicle.... More
by pabloruby
Employees Worked With
Aaron Clark
March 16, 2014
John Zale was well a go getter !!!! He knowledge about the vehicles I was interested in was exceptional.The whole experience was Awesome , even my wife agreed we got right car and right salesperson. The f the vehicles I was interested in was exceptional.The whole experience was Awesome , even my wife agreed we got right car and right salesperson. The finance department was outstanding as we'll , getting us a great interest rate !!!! So to summon it all up , we will be back when it 's time to get another vehicle. More
by schteef1
March 15, 2014
I walked in to Thomas Dodge for information regarding my car. I walked out with a brand new car. The sales team was wonderful, especially John Zale, and the financing dept was great as well. I felt at home car. I walked out with a brand new car. The sales team was wonderful, especially John Zale, and the financing dept was great as well. I felt at home with the Thomas team and they were all very friendly and knowledgable. I had all of my questions answered and I now know Thomas Dodge is the place to go! More
by Nabby85
Employees Worked With
March 13, 2014
Coming in to the dealership, I knew I wanted a Dodge Charger. John Zale made my first new car buying experience a great one. He didn't pressure me into anything I didn't want. He was very familiar wi Charger. John Zale made my first new car buying experience a great one. He didn't pressure me into anything I didn't want. He was very familiar with the all the options/specs of the vehicle. John made the paperwork process smooth and with no headache. All the staff at Thomas Dodge were polite and helpful. I highly recommend Thomas Dodge. Great place to purchase a vehicle! Thanks! More
by JasonChorba
March 13, 2014
This was the most pleasurable car sales experience I have ever had without a doubt!!!!! I would recommend this dealership to anybody and everybody. My deepest thanks goes out to the entire sales team. ever had without a doubt!!!!! I would recommend this dealership to anybody and everybody. My deepest thanks goes out to the entire sales team. More
by stevebakker
Employees Worked With
March 12, 2014
John was very friendly and outgoing. He was very knowledgeable about the Jeep I was looking at. He gave me a better deal then what I was anticipating! From start to end of my visit it was great, ab knowledgeable about the Jeep I was looking at. He gave me a better deal then what I was anticipating! From start to end of my visit it was great, absolutely no problems at all! It was a great car buying experience Thanks to John! More
by ashoe0106
March 05, 2014
Driving from Indy to Highland to make my purchase from Thomas Dodge of Highland, IN was really GREAT!!! The entire staff were friendly, patient and displayed teamwork! Glen kept me informed through the Thomas Dodge of Highland, IN was really GREAT!!! The entire staff were friendly, patient and displayed teamwork! Glen kept me informed through the entire process. Nick and Tim are awesome!!! Nick found me a great deal and took time to address my questions. Thanks Guys! Alicha from Indy More
by Alicha
March 01, 2014
My husband called Cheryl and set up a day to come to look at the Terrain. When we got there, it was dirty both on the inside and outside. There was trash on the floor of the back seat. Both Cheryl and Nick s at the Terrain. When we got there, it was dirty both on the inside and outside. There was trash on the floor of the back seat. Both Cheryl and Nick stated they had just gotten the Terrain in on trade, However, my husband and I found the vehicle on carguru.com almost a week prior to going to see it. Cheryl is very unorganized. When we were initially filling out paperwork, she did not take us back to her office. She then had to keep going back for papers she forgot. It seemed like she really did not know what she was doing. My husband and I have purchased multiple vehicles prior to this most recent vehicle. The entire process has never taken this long at a dealership. It took over two hours from start to finish. We witnessed at least five other people walk in, buy a vehicle, and leave with their new vehicle in the time we were there. Part of that time was the dealership detailing the Terrain. However, the detail job was very poor at best. I detailed the Terrain myself once I got it home. This is not something I should have had to do to a new car. We actually left and went to lunch while they finished everything up. We met with the financing guy, I can't remember his name, when we came back. That part took no time at all. He was very nice, and seemed to know exactly what he was doing. He also was very knowledgeable. Everyone there is extremely nice and polite. The only reason I would not go back is because of the total lack of organization. I am also very upset that my new car did not come with an owner's manual. I have a warranty to keep up with, but no owner's manual. It's very frustrating. There was also only one key. While I know that's not necessarily the dealership's fault, it just adds to my frustration. I think the dealership should have ordered an owner's manual for me. I don't think I should have to buy that myself. It would have also been nice if they would have offered to order a key. The price we paid for the Terrain was good though. I feel we should have been given a full tank of gas or something to compensate for the length of time the entire process took. More
by hmpine
