Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was the best buying experience I have ever had. Everyone was very helpful And there were no haggle games. They gave me top dollar for my trade in and worked very hard to make things go right f Everyone was very helpful And there were no haggle games. They gave me top dollar for my trade in and worked very hard to make things go right for me. I would recommend anyone to buy here. More
Our experience was great! The Zero Negotiation price takes the stress out of purchasing a car, the Commission-Free Sales changes the entire experience. Dealing with John Zale and Tony Turco was a pleas takes the stress out of purchasing a car, the Commission-Free Sales changes the entire experience. Dealing with John Zale and Tony Turco was a pleasure, they were pleasant, incredibly professional, they both went above and beyond in trying to find the exact car with all the options we wanted. I would HIGHLY recommend John/Tony for your Thomas Dodge visit! If we could give them a "10" for the rating we would, too bad the highest is a "5"!!! We LOVE our 2013 Challenger! More
I had an issue with the service department. I calmly brought my concerns to the attention of manager Frank Kowalski, and he was able to rectify the situation. While I'm not "thrilled" about my previous brought my concerns to the attention of manager Frank Kowalski, and he was able to rectify the situation. While I'm not "thrilled" about my previous experience with Thomas Dodge, they made the effort to earn back my business and I am appreciative. More
as soon as we walk in the door we was talking care of , no waiting around.my salesman brian tom was friendly,and gave a clear answer about all the cars i was looking at. tony turvo was also helpful.with so no waiting around.my salesman brian tom was friendly,and gave a clear answer about all the cars i was looking at. tony turvo was also helpful.with some questions, i had about the car. price of the car was great. More
I came in to look at new cars. The salesman George showed me the Patriot and Compass. He recommended test driving both vehicles to see how I liked the feel of both. Any question I asked was answered specific me the Patriot and Compass. He recommended test driving both vehicles to see how I liked the feel of both. Any question I asked was answered specifically. When I started with the paperwork to buy the Compass, he gave me all finance options that were beneficial to me. Now I have my new car. When I traded in my old car and forgot to ask for my old plates, I called George and he got the plates and held them until I picked them up the next day. More
Pleasant experience! The employees we dealt with were professional and courteous. Trade in experience and purchase process were both simple and straightforward. I would recommend this dealership. professional and courteous. Trade in experience and purchase process were both simple and straightforward. I would recommend this dealership. More
I bought a new, 2013 Dodge Grand Caravan in February of 2013. Since then, I have had one problem after another. First, they call me a week later to tell me that the vehicle I bought may have hail damage. I 2013. Since then, I have had one problem after another. First, they call me a week later to tell me that the vehicle I bought may have hail damage. I closely inspected my vehicle, and it in fact did have a lot of small hail damage. They said that they would repair it free of charge, but then they kept putting it off. I had to call multiple times to finally get an appointment to repair the hail damage. In the mean time, I noticed that my brakes would squeak very loudly at times. When I finally got to bring my car in for the hail damage, I told them about the brakes. They said that they would fix those as well. They kept my car for a day or two, and when I got it back, the hail damage was fixed, but my car smelled terrible (new car smell gone) and the brakes still squeaked. Eventually, they did take my car back in again for the squeaking brakes, but they said that there was nothing wrong with them. They said only that they needed to be seated and driven. I was very frustrated by this time, so I spoke with Tony Turco, who said that there really wasn't anything that they could do. He said that they weren't even obligated to disclose hail damage and acted like they were doing me some big favor in fixing the vehicle. He also said that the brakes were always going to squeak like that because of the type of brakes they are! I just brought my van back in for a third time to have the brakes looked at because I just can't live with the squeaking. I had a ten year old car before this that did not make noise like that! Brian Gain, the service manager, did help and replace my brakes. I hope that this is the end of the issue. He was the only person there that seemed interested in helping me. Needless to say, I do NOT recommend this dealership. More
I appreciate the no-haggle and bottom line car sales philosophy and the willingness of everyone to listen to customer requests. I asked to work with Tony or Cheryl directly and that request was respect philosophy and the willingness of everyone to listen to customer requests. I asked to work with Tony or Cheryl directly and that request was respected by the entire dealership. This is the third car I have purchased from Thomas Dodge due to the direct sales and excellent service provided. Thank you to Cheryl and Tony for coordinating with the service department as well. I am proud to own another Thomas Dodge product and will continue to do business with Thomas Dodge because of Tony and Cheryl. More
Talked to George Hylek over the phone concerning a SUV I was interested in and he was more than willing to answer all my questions. Although I live in Ohio he made my car buying experience exceptional. Drov was interested in and he was more than willing to answer all my questions. Although I live in Ohio he made my car buying experience exceptional. Drove to Indiana and came away with the SUV I wanted! The entire staff were super friendly and George is an all around great individual! Thank you Thomas Auto Group! More