Thomas Chrysler Dodge Jeep Ram of Highland

great service Great service. Got me what I wanted. Was very pleasant and kind. Will be back to shop with her. I just very happy with every thing I got. Great service. Got me what I wanted. Was very pleasant and kind. Will be back to shop with her. I just very happy with every thing I got. More

hands down best dealership Had an awesome experience there.the customer service was top quality and very helpful. Best dealership experience I've had and I couldn't be more happ Had an awesome experience there.the customer service was top quality and very helpful. Best dealership experience I've had and I couldn't be more happy with my purchase and assistance. More

The salesman was excellent, financing department issue I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him. I found some scratches on my vehicle and he took care of them right away. I traded in a vehicle which was to be paid off from Thomas Auto and thought all was good. Then there was a payment of $625 taken out of my bank account from the lien holder of the vehicle I traded in 11 days after I purchased my new vehicle. Problem is I shouldn't have a payment on a car I traded in nor did the finance person ask me at the time of trade in when my next payment was or if it is auto pay. These are thing I believe the fiance person should ask the buyer when they trade in a vehicle that they owe on. After stopping in and trying to explain my situation that I am now out $625 things became a bit heated. I felt that Thomas Dodge should have cut a check for that amount so I could put it in my bank account , but I was told no its not their fault. I believe it is their fault and they should have compensated me, if the lien holder of the vehicle they took on trade in would have sent me a check at a later time I would have given it to them. So at this time I am out $625 on a vehicle that I do not own and will have to wait to see if and when I will get it back. I recommend that Thomas Dodge teach their finance officers to explain to each customer if they are traded in a vehicle and there is a lien on it that they will themselves need to contact the lien holder so they are not deducted a payment on a vehicle they don't own anymore. I would also like to apologize to the staff and any customer for getting loud and saying a few choice words but when you are out $625 dollars and are not getting help I think you'd be a bit angry. More

WE LOVE FAYE! I absolutely love Faye's customer service she was very helpful and friendly.All the questions I had about cars, she answered.Purchasing a car was no p I absolutely love Faye's customer service she was very helpful and friendly.All the questions I had about cars, she answered.Purchasing a car was no pressure I would really recommend her to all my friends. More

Great Customer Service Best customer experience we have had purchasing a new vehicle. Faye Giles was polite, courteous and knowledgable, I will definitely be buying from he Best customer experience we have had purchasing a new vehicle. Faye Giles was polite, courteous and knowledgable, I will definitely be buying from her again! More

Great Service Our dealer was very patient and helped us chose the car we needed. He answered all our questions and we are satisfied with him. We will definitely rec Our dealer was very patient and helped us chose the car we needed. He answered all our questions and we are satisfied with him. We will definitely recommend this dealer to others. More

Great place to shop We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent custo We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent customer service! The price was unbeatable by the 3 other nearby dealers I called. The finance department was also very informative and pleasant to deal with. The warranty offered here is defiantly a plus. Overall it was a great experience shopping and purchasing here. Very satisfied customer!! More

Great Customer Service! The "Lifetime Warranty" that Dodge of Highland offers is the main reason why we decided to purchase our cars there. Nothing beats that! The Customer The "Lifetime Warranty" that Dodge of Highland offers is the main reason why we decided to purchase our cars there. Nothing beats that! The Customer Service offered there is also extraordinary. Basia Boyd made my car buying experience a great one! She was not pushy like sales representatives at other dealerships and was very charismatic. Basia made us feel comfortable and at ease and made our experience a smooth one. Thanks Basia! More