Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,129 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,129 reviews
August 23, 2014
WE LOVE FAYE! I absolutely love Faye's customer service she was very helpful and friendly.All the questions I had about cars, she answered.Purchasing a car was no p I absolutely love Faye's customer service she was very helpful and friendly.All the questions I had about cars, she answered.Purchasing a car was no pressure I would really recommend her to all my friends. More
by Jose salvador
August 13, 2014
Great Customer Service Best customer experience we have had purchasing a new vehicle. Faye Giles was polite, courteous and knowledgable, I will definitely be buying from he Best customer experience we have had purchasing a new vehicle. Faye Giles was polite, courteous and knowledgable, I will definitely be buying from her again! More
by mikefry4
Employees Worked With
July 30, 2014
Great Service Our dealer was very patient and helped us chose the car we needed. He answered all our questions and we are satisfied with him. We will definitely rec Our dealer was very patient and helped us chose the car we needed. He answered all our questions and we are satisfied with him. We will definitely recommend this dealer to others. More
by juandg
Employees Worked With
July 30, 2014
Great place to shop We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent custo We test drove a few cars and the sales rep was very patient and knowledgeable about each car on the lot; price wise and feature wise. Excellent customer service! The price was unbeatable by the 3 other nearby dealers I called. The finance department was also very informative and pleasant to deal with. The warranty offered here is defiantly a plus. Overall it was a great experience shopping and purchasing here. Very satisfied customer!! More
by sarajo1080
Employees Worked With
July 26, 2014
over 2 hours for scheduled oil change I came in for a scheduled oil change. No one wanted to help me and just seemed like they didnt care. Through the service windows you could see most of I came in for a scheduled oil change. No one wanted to help me and just seemed like they didnt care. Through the service windows you could see most of the bays were empty and there were only 3 other customers at the center. There were 2 of the other customers at the window also talking about how long they had been there for the speedy 30 minute oil change... In no way should it take 2 hours for just an oil change. This must be why they sell the oil change package when you buy the car.... They know you wouldnt come back otherwise... Very disappointed. More
by cavell219
July 26, 2014
Two Hour Oil Change! Took two hours to get an oil change that should I was told would take one hour. They were not busy and once again the Change Oil reminder was not res Took two hours to get an oil change that should I was told would take one hour. They were not busy and once again the Change Oil reminder was not reset. After having to wait 20 minutes for a porter to bring my car up I just had to leave or I would have EXPLODED! More
by Miss Carol
Employees Worked With
Kaitlyn
July 23, 2014
Great Customer Service! The "Lifetime Warranty" that Dodge of Highland offers is the main reason why we decided to purchase our cars there. Nothing beats that! The Customer The "Lifetime Warranty" that Dodge of Highland offers is the main reason why we decided to purchase our cars there. Nothing beats that! The Customer Service offered there is also extraordinary. Basia Boyd made my car buying experience a great one! She was not pushy like sales representatives at other dealerships and was very charismatic. Basia made us feel comfortable and at ease and made our experience a smooth one. Thanks Basia! More
by Natalie Diaz
Employees Worked With
Basia Boyd
July 20, 2014
Great Experience I purchased a 2014 Dodge Dart SXT about a month ago. Faye Giles was my repesentative and let me tell she was amazing.This was probably one of the most I purchased a 2014 Dodge Dart SXT about a month ago. Faye Giles was my repesentative and let me tell she was amazing.This was probably one of the most pleasant experiences as a consumer. She was kind,polite,and her product knowledge was outstanding I am looking forward to my future endeavours with Faye obn behalf of Thomas Dodge of Highland. More
by Ryan Hooper
Employees Worked With
July 18, 2014
Thanks! Took the time to work with our crazy schedules and worked with our budget. I was having a hard time finding the right car, but here I found the perfec Took the time to work with our crazy schedules and worked with our budget. I was having a hard time finding the right car, but here I found the perfect one for me. Not to mention I got an awesome deal! In love with my new Chevy Malibu! Thanks! More
by fradiaz
July 14, 2014
No Pressure .. Faye Giles made my new car search a breeze. Faye was very thorough from start to finish. She didn't hurry us along. She was very patient as I was not Faye Giles made my new car search a breeze. Faye was very thorough from start to finish. She didn't hurry us along. She was very patient as I was not sure which vehicle to look at nor where to start. She took the time to learn my needs,and wants. She did an excellent job at steering me in the right direction. I am not only pleased with my purchase but will send everyone I know who is in the market to Thomas Dodge to see Faye. More
by luiluis
Employees Worked With
Faye Giles
