Thomas Chrysler Dodge Jeep Ram of Highland

Great Buy My purchase experience with Thomas Dodge Chrysler Jeep of Highland was very positive. My car purchasing experience began with me searching online for My purchase experience with Thomas Dodge Chrysler Jeep of Highland was very positive. My car purchasing experience began with me searching online for a specific vehicle that I was interested in. I found an online posting for the vehicle I wanted at Thomas Dodge Chrysler Jeep And decided to go check out the establishment and vehicle. My experience at Thomas Dodge Chrysler Jeep of Highland was better than my previous experiences with other dealerships. Faye was very helpful, knowledgeable, and honest in respect to the vehicle I was interested in. Additionally, she was really interested in working with me financially to ensure that we were both satisfied with purchase price of the car. That was a huge impact on my decision to purchase the vehicle from there. Seeing the original sticker price of the vehicle was not over the Blue Book Value, and that They were still willing to do some slight negotiating, spoke volumes to me. I am very happy with my vehicle. I purchased the vehicle in great condition in and out (2010 Chevy Camaro RS) and not many miles at all. I am very happy with my purchase price as well. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Thomas Dodge Chrysler Jeep of Highland to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! More

The Sales staff was wonderful, especially Faye! The entire experience was good except for the Finance Manager, who could use a lesson in manners and communication. The Sales Rep Faye and the Sales The entire experience was good except for the Finance Manager, who could use a lesson in manners and communication. The Sales Rep Faye and the Sales Manager were wonderful, helpful, and extremely pleasant. More

Chrysler 200 I recommend any and eveybody to go and shop with thomas dodge. Faye was friendly and very patient she work with me and made sure I stayed in my buge I recommend any and eveybody to go and shop with thomas dodge. Faye was friendly and very patient she work with me and made sure I stayed in my buget thanks More

They took excellent care of me I am very pleased with the service at this dealership. The pricing was awesome and the dealers where honest and friendly. I am very satisfied with the I am very pleased with the service at this dealership. The pricing was awesome and the dealers where honest and friendly. I am very satisfied with the customer service and the condition of the vehicle when I got it. I defiantly see myself returning to this dealership in the future first next time I am looking for a vehicle and I am recommending this dealership to anyone I know who is looking for a car. More

no pressure shopping The salesman Joe Heisler was very knowledgeable, patient, answered all my questions, very pleasant experience. I am a repeat buyer, by far this was t The salesman Joe Heisler was very knowledgeable, patient, answered all my questions, very pleasant experience. I am a repeat buyer, by far this was the most efficient process that I have been through and as for customer service I have had for the most part pretty good service through out the years. More

great service Great service. Got me what I wanted. Was very pleasant and kind. Will be back to shop with her. I just very happy with every thing I got. Great service. Got me what I wanted. Was very pleasant and kind. Will be back to shop with her. I just very happy with every thing I got. More

hands down best dealership Had an awesome experience there.the customer service was top quality and very helpful. Best dealership experience I've had and I couldn't be more happ Had an awesome experience there.the customer service was top quality and very helpful. Best dealership experience I've had and I couldn't be more happy with my purchase and assistance. More

The salesman was excellent, financing department issue I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him I wrote a review last week when I purchased the vehicle, the salesman Joe Heisler is top notch and when I am in need of another vehicle will go to him. I found some scratches on my vehicle and he took care of them right away. I traded in a vehicle which was to be paid off from Thomas Auto and thought all was good. Then there was a payment of $625 taken out of my bank account from the lien holder of the vehicle I traded in 11 days after I purchased my new vehicle. Problem is I shouldn't have a payment on a car I traded in nor did the finance person ask me at the time of trade in when my next payment was or if it is auto pay. These are thing I believe the fiance person should ask the buyer when they trade in a vehicle that they owe on. After stopping in and trying to explain my situation that I am now out $625 things became a bit heated. I felt that Thomas Dodge should have cut a check for that amount so I could put it in my bank account , but I was told no its not their fault. I believe it is their fault and they should have compensated me, if the lien holder of the vehicle they took on trade in would have sent me a check at a later time I would have given it to them. So at this time I am out $625 on a vehicle that I do not own and will have to wait to see if and when I will get it back. I recommend that Thomas Dodge teach their finance officers to explain to each customer if they are traded in a vehicle and there is a lien on it that they will themselves need to contact the lien holder so they are not deducted a payment on a vehicle they don't own anymore. I would also like to apologize to the staff and any customer for getting loud and saying a few choice words but when you are out $625 dollars and are not getting help I think you'd be a bit angry. More