Thomas Chrysler Dodge Jeep Ram of Highland

Drove 2 1/2 hours!!! I searched the Internet until I found the dealership that had the exact car I wanted. It took me to Thomas Dodge's website where I got an invite to d I searched the Internet until I found the dealership that had the exact car I wanted. It took me to Thomas Dodge's website where I got an invite to do an Instant Chat - they put me in contact with Cheryl Gallo. As I was so far away, we did a lot of our negotiations on-line. Unlike other dealerships that can't seem to answer all your questions, Cheryl did a very thorough job of answering each and every one. She also sent me pictures to make sure it was the vehicle I was looking for. The day we made the trip to Indiana to finalize the deal, Cheryl was not in and Joe Heisler stepped in to help us out. As they are not paid based on commission, it was a smooth transition - there was no cut-throat competitiveness between sales people. So refreshing!!!!! I do have to say, their sales approach of Zero Negotiations is very different than what we are used to; it was a relief to not have to haggle to get the best price! It made the experience much more relaxing. It was well worth the drive!! More

Faye Giles was amazing and a lot of help!! Faye was very helpful and patient when it came to my purchase. We viewed and few cars and I took my time and decided on one that I liked. She was very Faye was very helpful and patient when it came to my purchase. We viewed and few cars and I took my time and decided on one that I liked. She was very helpful and I would definitely recommend people to shop with her. Thanks Faye. More

excellent customer services Emmanuel was very excellent. Even when I was feeling frustrated by not getting the car I wanted but he gave me some encouraging words and I was able Emmanuel was very excellent. Even when I was feeling frustrated by not getting the car I wanted but he gave me some encouraging words and I was able to smile again and drove off with a brand new jeep. Thank you Emmanuel for your dedication. Keep up the good work. More

Nice. Friendly. Faye was a great saleswoman. Told us about the vehicle. After a test drive, she got the paperwork done and got the car washed for us. Very app Faye was a great saleswoman. Told us about the vehicle. After a test drive, she got the paperwork done and got the car washed for us. Very approachable. Definitely will come back for next vehicle. More

New Durango!! We recently purchased a new 2015 Dodge Durango from Thomas Dodge and worked with Nick. It was an overall great experience. There was no pressure to We recently purchased a new 2015 Dodge Durango from Thomas Dodge and worked with Nick. It was an overall great experience. There was no pressure to buy at any stage and they were honest throughout my time there. Once we made the purchase Nick fully explained the SUV and made sure we were comfortable with the SUV before we left the lot. I look forward to buying from them again. Highly recommend you check them out before buying elsewhere. More

Excellent experience Aaron was terrific right out of the gate and went above and beyond to find me the perfect fit for my needs. Tim in finance worked with me to keep thi Aaron was terrific right out of the gate and went above and beyond to find me the perfect fit for my needs. Tim in finance worked with me to keep things reasonable. Steve made sure that my experience was going smoothly. Everyone I encountered was great and very helpful! Very positive experience! More

Great experience Obi and Nady was awesome to work with. No pressure very professional and did not hound us like other salesman. Would highly recommend this dealership Obi and Nady was awesome to work with. No pressure very professional and did not hound us like other salesman. Would highly recommend this dealership. This is my third Chrysler purchase and would not go anywhere else. Overall Great Dealership. More

Emmanuel (Obi) Obi is the best. He was very patient and informative about the jeeps I was looking at. He explained the features, warranties and pricing. I could no Obi is the best. He was very patient and informative about the jeeps I was looking at. He explained the features, warranties and pricing. I could not have asked for a better salesman than Obi. More