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Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
3,131 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models.
Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,131 reviews
July 09, 2015
Easy and great service! Everyone was so helpful and nice! I knew what I wanted going in and Obi was willing to work with us to get me exactly what I wanted. No hassles and it Everyone was so helpful and nice! I knew what I wanted going in and Obi was willing to work with us to get me exactly what I wanted. No hassles and it was the best car buying experience I have ever had. So much so that my husband bought a car that day as well!!! I will definitely be returning to Thomas for cars in the future. More
by Kristin1618
July 08, 2015
Where Dreams Come True Friendly... Thoughtful... Patient... Understanding and Caring staff who make you feel like family. It began with a visit for maintenance which quickly Friendly... Thoughtful... Patient... Understanding and Caring staff who make you feel like family. It began with a visit for maintenance which quickly changed to loyal customer. More
by Joc37baym
Employees Worked With
Other Employees :
Sharon(cashier) also parts guy whose there in the morning, Lester Makowski
July 07, 2015
Excellent experience Aaron Clark was amazing to work with, he understood what we were looking for and allowed us the time to make our decision without pressure. Once we m Aaron Clark was amazing to work with, he understood what we were looking for and allowed us the time to make our decision without pressure. Once we made our decision the others on the team helped make the purchase go very smoothly. Thank you! More
by Jeep2015
July 06, 2015
SAM ZYLSTRA - WONDERFUL SALESPERSON The service was GREAT. How could we say no? Sam Zylstra is a GREAT asset to Thomas Dodge. I hope the dealership realizes just that. Sam made the choic The service was GREAT. How could we say no? Sam Zylstra is a GREAT asset to Thomas Dodge. I hope the dealership realizes just that. Sam made the choice of buying our beautiful new Chrysler 300 SO EASY for us. We weren't even really prepared or expecting to purchase anything when we arrived, but Sam made us both feel very comfortable, and he understood exactly what I was looking for. Sam, we thank you for that. I love my new car, and I would personally like to highly recommend Sam Zylstra and Thomas Dodge in Highland to all those wishing to get great relaxed, low-pressure service, to be able to choose from a wonderful selection of super sharp new and used vehicles, and to get great financing options and rates on their next car purchase. When it comes time to trade-in our Nissan SUV, we are coming to Sam Zylstra at Thomas Dodge. More
by Martha Coleman
Employees Worked With
July 06, 2015
First Dodge but not the last Very good experience buying our first Dodge. Thanks to Joe Heisler for his attention, courtesy and efficiency. We were referred by a family friend a Very good experience buying our first Dodge. Thanks to Joe Heisler for his attention, courtesy and efficiency. We were referred by a family friend and it was definitely the right place to buy our car. Tim in Finance got us a great rate and helped make that part of the buying experience a good one. More
by Newdodgefan
July 06, 2015
car purchase I bought a car from Thomas Dodge in Highland on Thursday,my salesman Scott defined the words professuonal,courteous and personable. I came in with a I bought a car from Thomas Dodge in Highland on Thursday,my salesman Scott defined the words professuonal,courteous and personable. I came in with a preset appointment to look at another vehicle, Scott greeted me immediately and within a few hours I brought home the Dodge Journey, while there I had my daughter and grand kids with me and Doug was absolutely amazing with my grandson.he kept him occupied while I was busy. I would recommend coming to Thomas Dodge to anyone looking to buy a car the staff is very pleasant courteous, professional,and informative. Thank you Scott and Doug for making my purchase such a wonderful experience. Sincerely Kathleen Jones More
by 01kathy01
Employees Worked With
Doug Olin, Scott Stempf
July 05, 2015
great salesman and finance manager This was by far the the best car buying experience for us Ever! Our salesman, Sam Zlystra was a great sales rep. I give him a 10.. Honest and helpfu This was by far the the best car buying experience for us Ever! Our salesman, Sam Zlystra was a great sales rep. I give him a 10.. Honest and helpful. The finance manager , Nady was still working to get us the best deal even after we signed papers. We will be recommending everyone we talk to to stop by. Thanks Gregory Mulloy More
by greg
Employees Worked With
July 04, 2015
WATCH OUT – Thomas Dodge of Highland Indiana I want a Jeep. Bad... Been looking for a 2 door Wrangler Sahara or Rubicon for months. Finally found one I liked. A 2015 Rubicon. 6 speed manual. $32, I want a Jeep. Bad... Been looking for a 2 door Wrangler Sahara or Rubicon for months. Finally found one I liked. A 2015 Rubicon. 6 speed manual. $32,800 Is that a miss-print? That's like $4-5k less than everywhere else - in four states. Gotta check it out. After some web research and two calls. After a three hour drive. After an hour wait for a simple test drive (more on that later) - I love it. It's mine. Let's deal... Here's my trade - a black 2012 Ford Mustang GT Coupe with 8400 miles on it. Really good condition. Low mileage. Kelly BB says between $24,495 and $26,134. $25,315 is the middle of the range. I say I'd like to get $26k...who wouldn't - this is a negotiation, right? I figure I'll get $25k... Keep in mind - the Kelly Blue Book value I have in mind - came from a link: Find Your Trade-In Value - at the bottom of the Jeep.com home page. It's not an offer - I know. It's an estimate. So I figure we're in the ballpark... The Mustang, and a check for like $9k, and it's mine... But wait. The business dude says $22,500 for the Mustang. Huh? That's $3500 under my asking price. I wonder how he'd react if I offered to pay $3500 less than his asking price on the Rubicon. I make it clear that we are pretty far apart. He tells me that he has a pretty good feel for the national and local markets. I tell him that I have internet access too. I stand up to leave. He says he could go up to $23k. Buh-bye now... Thanks for wasting my time. Have a nice day. To sum-up, I would NOT recommend Thomas Dodge of Highland Indiana for the following reasons. * I gave them 4 hours notice to have a car ready for test drive - it took them an hour after I arrived to present the vehicle for that test drive. Not what I call great customer service. * Their business practices are underhanded. They know what they are doing. Price an in demand vehicle aggressively - run the suckers by and by until you find one that says yes. That Rubicon was never $32,800. It was that, plus whatever they can steal from you on your trade. Look at the rest of their inventory – I’ll bet we can find other examples. * Their offer was an insult. He tried to steal from me. He wasn’t going to part with that Rubicon unless I was a sucker that said yes. He wasted 7 hours of my time. And I still want the Jeep… More
by GMBush
Employees Worked With
Aaron Clark
July 03, 2015
salesperson review I was very impressed with Basia Boyd, your sales representative. On scale of 1 to 10, she's a 10! I didn't feel any pressure in making my decisions. I I was very impressed with Basia Boyd, your sales representative. On scale of 1 to 10, she's a 10! I didn't feel any pressure in making my decisions. I actually enjoyed my time being there and that's big change from my past experience with car dealer. More
by Jack Garner
Employees Worked With
Basia Boyd
July 02, 2015
Used Mazda Review This is the second vehicle we have purchased from Thomas Dodge. Our experience was great, and Samuel Zylstra couldn't have been more helpful. We were This is the second vehicle we have purchased from Thomas Dodge. Our experience was great, and Samuel Zylstra couldn't have been more helpful. We were so satisfied that we are contemplating purchasing an additional vehicle from here in the next few days. Thanks guys! More
by ginis2girls
