
Thomas Chrysler Dodge Jeep Ram of Highland
Highland, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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" down right wrong" unhappy with extended warranty service! I bought my new Jeep patriot 8/4/2012 Thomas Dodge.Chrysler.Jeep.Ram Highland Indiana I have been happy with it when I purchased it I didn't have to d I bought my new Jeep patriot 8/4/2012 Thomas Dodge.Chrysler.Jeep.Ram Highland Indiana I have been happy with it when I purchased it I didn't have to do hardly anything I would get paper work all filled out in my hands like buying a house kind of and I would read and sign they would explain everything as I signed no problem I felt at home. I have never had any mechanical problems they do my oil changes there where I purchased my Jeep at Thomas Dodge. My manufacturer warranty ran out three years is up already I don't drive around that much car only has 27,370 miles I went to Thomas Dodge on 8/20/2015 and talked with Nady Boutros "finance manager" he sold me a extended warranty policy 5yrs 85.000 miles for 2000$ called a Wrap again everyone was happy all I did was sign my name and pay the money a few days later on 8/25/2015 I start reading all the fine print and I find out third party warranty policy Nady sold me with "protective Asset Protection company" has many negative reviews from other customers so I figure sometimes I will need to drive deep in Texas to see my dad and I don't want to take any chances with a warranty that maybe? will not pay when I most need help with a break down at this point my mind is made up I go to Thomas Dodge of Highland Indiana to cancel this warranty and look for a higher rated warranty it happened to be Nady Boutros day off 8/26/2015 I had to fill out a CANCELLATION REQUEST FORM RECEPTIONIST WAS NOT POLITE THIS TIME AND DIDN'T FILL THE PAPER WORK FOR ME LIKE OTHER TIMES I DIDN'T FEEL AT HOME AT THIS POINT AND FELT DOWN RIGHT VERY UNCOMFORTABLE NO ONE LOOKED CHEERFUL made me drive back home to get information about lien holder? for a (extended warranty I paid 2000$) ""6 days ago and put less then 100 miles on my jeep in this time since I paid 2000$ and no one asked for lien holder info when I paid 2000$ dollars 6 days ago"". ALLOW 45-60 DAYS PROCESSING REFUND??? they should have the paper work there still in Highland IN Thomas Dodge they didn't want to cancel immediate for what I the customer suspect not good warranty and are giving hard time to customer for not giving immediate refund monies back immediately not being polite and friendly AT ALL any more like other times being down right harsh this time I was very surprised at how I was made to feel. I don't expect to get my oil changes there anymore!!! More
Great experience Everyone was helpful and knowledgeable. I was able to leave the dealership with a fair trade and a new car all within the same day. Everyone was helpful and knowledgeable. I was able to leave the dealership with a fair trade and a new car all within the same day. More
Nice, friendly place Thomas Dodge had a great selection of vehicles at good prices and the salesman was very welcoming and friendly. A really good experience. Thank you. Thomas Dodge had a great selection of vehicles at good prices and the salesman was very welcoming and friendly. A really good experience. Thank you. More
very helpful. I first drove a 2015 Chrysler 200. Basia Boyd was my sales lady. She was very helpful. I also tested a 2015 Dodge Charger. On August 15, I bought t I first drove a 2015 Chrysler 200. Basia Boyd was my sales lady. She was very helpful. I also tested a 2015 Dodge Charger. On August 15, I bought the Charger. Basia was very helpful, and not a pushing sales lady. I would recommend my family and friends to work with Basia. More
Awesome!!! We purchased a 2015 Dodge Durango Citadel and our experience was awesome! Nick and Courtney were great to work with and we would highly recommend work We purchased a 2015 Dodge Durango Citadel and our experience was awesome! Nick and Courtney were great to work with and we would highly recommend working with them! Thanks again! More
Great experience I walked in at 6:15 and was leaving by closing (8 pm.) Basia was so helpful and not pushy at all. I was able to get my sonic for the term and payment I walked in at 6:15 and was leaving by closing (8 pm.) Basia was so helpful and not pushy at all. I was able to get my sonic for the term and payment I wanted without a hassle. Great experience. More
Goo see Faye Faye was amazing in making sure I got what I wanted. She was professional, attentive, reassuring, and non-aggressive. I was greeted with a smile and s Faye was amazing in making sure I got what I wanted. She was professional, attentive, reassuring, and non-aggressive. I was greeted with a smile and she remained that way for the 4+ hours I was there. This is only my third car and it was by far the best experience ever. More
Great experience We purchased a 2010 Chevy Malibu a few weeks ago with no hassle and for a great price. I dealt with Basia Boyd, she was a great help and made the proc We purchased a 2010 Chevy Malibu a few weeks ago with no hassle and for a great price. I dealt with Basia Boyd, she was a great help and made the process easy. More
No Pressure I really enjoyed the laid back and no pressure approach to car shopping that you can find at Thomas. Every thing was as it should be - no pressure, st I really enjoyed the laid back and no pressure approach to car shopping that you can find at Thomas. Every thing was as it should be - no pressure, straight forward, no surprises. I was pleased with the experience. More
Great customer service This is to review the customer experience I had at your dealership. I dealt with Emmanuelo Obiefuna and he was a great help. What i liked most was t This is to review the customer experience I had at your dealership. I dealt with Emmanuelo Obiefuna and he was a great help. What i liked most was that i was considering not going through with the purchase and he was not pushy at all. We were considering going home and sleeping on it and he had no problems with that at all which was very surprising considering most dealers will try and talk you out of it. I liked the price of the car and it was the cheapest i could find. Thanks again for the experience! More