Thomas Chrysler Dodge Jeep Ram of Highland

Great experience These guys were very helpful and knowledgeable. As a younger woman I was abit nervous to be car shopping by myself but Jimmy went out of his way to as These guys were very helpful and knowledgeable. As a younger woman I was abit nervous to be car shopping by myself but Jimmy went out of his way to assist and answer any questions/ concerns I had. Very happy with my new Jeep! More

Buying Experience Sales person was very helpful and knowledgeable about the vehicle i was looking to purchase,Ms Boyd was interested in helping to find the right chose Sales person was very helpful and knowledgeable about the vehicle i was looking to purchase,Ms Boyd was interested in helping to find the right chose and not just trying to sell the product. More

Slacking where needed from the start When I first bought my van, 2 years ago, I wasn't even shown how to use the features and had to go back to find stuff out. They boast about their wa When I first bought my van, 2 years ago, I wasn't even shown how to use the features and had to go back to find stuff out. They boast about their warranty, but pick and choose what it applies to. Not to mention how I bring it in for regular service, to keep my warranty, and every time there's something new I have to pay for so as to not void my warranty. Then something breaks, they won't fix it, and then blame me for it being broken. Uh, no. If I broke it, I'd be embarrassed and fix it myself. Doesn't make much sense that after having my van over 2 years, I have suddenly forgotten how to use its features to the point of breaking it. More

Poor customer service Purchased a black 2015 Chevy Malibu. The car was purchased on a Friday evening. The car was dirty and it had a cracked headlight which they agreed to Purchased a black 2015 Chevy Malibu. The car was purchased on a Friday evening. The car was dirty and it had a cracked headlight which they agreed to fix and also detail the car. Well the head light was fixed but the car was never detailed. On Saturday morning we noticed a small crack on our windshield so we called the dealer to speak to Mr Clark the salesperson but unfortunately he was not in the office. Monday we called again and again no response. So we came in person 2 weeks later well now it's too late and the sales manager is stating that the window should have not split across that quick. So now we have to wait for a general manager to call us. More

Excellent customer service This was my first car buying experience and Joe made it as painless as possible. It was as if I wasn't even at a dealership. Frank and Nick were wonde This was my first car buying experience and Joe made it as painless as possible. It was as if I wasn't even at a dealership. Frank and Nick were wonderful as well. These guys had me financed and out the door very quickly with no hassle. Thank you for making my car buying experience wonderful!!! More

Very customer friendly They where great.they made sure I was completely satisfied in every aspect of buying a car.would recommend them highly.you won't be disappointed. They where great.they made sure I was completely satisfied in every aspect of buying a car.would recommend them highly.you won't be disappointed. More

Car Sales Person of the YEAR Faye is an awesome salesman. I came to Faye looking for a vehicle in my time of need. I needed a car desperately. Faye took her time and kept me optim Faye is an awesome salesman. I came to Faye looking for a vehicle in my time of need. I needed a car desperately. Faye took her time and kept me optimistic on the few options that were available to me. When all my hope was gone Faye put in a car that is reliable, stylish, good on gas and with a decent car note. I would recommend anybody to go visit her and see what she can do for you. She is AWESOME! More

Great sales professional I found the vehicle I wanted online. Called ahead and salesmen did most of the preliminary work over the phone, went to dealership breezed right throu I found the vehicle I wanted online. Called ahead and salesmen did most of the preliminary work over the phone, went to dealership breezed right through the rest of process, very professional organization More

Very professional and friendly Rated 5 stars because basia Boyd was amazing helping me today>.she was very patient and understanding of my situation and needs and she genuinely want Rated 5 stars because basia Boyd was amazing helping me today>.she was very patient and understanding of my situation and needs and she genuinely wanted to help me.it was not a super long process and it was enjoyable. More