Thomas Chrysler Dodge Jeep Ram of Highland

Easy and stress-free experience Joe made the whole experience simple and easy. I like the fact that the dealership has no haggling and the sales team doesn't rely on commissions, it Joe made the whole experience simple and easy. I like the fact that the dealership has no haggling and the sales team doesn't rely on commissions, it made it a lot easier than I expected it to be. More

Awesome It's the 4th vehicle we have purchased from Thomas. We are extremely satisfied. We will purchase all of our vehicles there. They treat you like family It's the 4th vehicle we have purchased from Thomas. We are extremely satisfied. We will purchase all of our vehicles there. They treat you like family. More

Bought a used Dodge Charger Thomas Dodge has excellent prices and vehicles. Sales staff is second to none. I didn't have to look for a salesmen because Obie met me as I was gett Thomas Dodge has excellent prices and vehicles. Sales staff is second to none. I didn't have to look for a salesmen because Obie met me as I was getting out of my car. Obie was kind and knowledgeable. Not pushy or in a rush. The whole staff was very friendly and personable. Everyone said hello to us and made eye contact while doing so.I purchased a 08 Dodge Charger that was way to clean to be used. Nady was professional and knowledgeable during the paperwork phase. Even the cashier was warm and friendly. Shawn kept us company while our new car was being plated and cleaned. Overall a refreshing and pleasant dealer experience. Very clean lot and showroom. More

The best car buying experience I've ever had! My husband and I were greeted before I even walked in the door by Emmanuel Obiefuna and it was a very cold day! We came in looking to purchase a Dodge My husband and I were greeted before I even walked in the door by Emmanuel Obiefuna and it was a very cold day! We came in looking to purchase a Dodge Dart, Emmanuel asked us our price range and offered to show us Dodge Charger. I took a test drive and I was sold. The only reason why I gave this dealership a 4 star rating instead of 5 is because once we went to the back to fill out the paperwork and make it official; the finance officer was very stiff, I don't even remember his name. More

Two great cars from Thomas Dodge Purchased a 2017 Grand Cherokee. Sales process easy, no hassles whatsoever. Vehicle was ready and sales person explained the vehicle to me. Excelle Purchased a 2017 Grand Cherokee. Sales process easy, no hassles whatsoever. Vehicle was ready and sales person explained the vehicle to me. Excellent experience with the dealership. More

Started with standard maintenance and ended with a trade-in Thomas Dodge provides a positive experience in every visit. Starting with my first visit in Dec 2015 when I purchased a new vehicle to standard mainte Thomas Dodge provides a positive experience in every visit. Starting with my first visit in Dec 2015 when I purchased a new vehicle to standard maintenance appointments and my most recent trade-in, this dealership and it's employees provide the white glove treatment. Thank you! More

"Hassle-free and Welcoming" Easiest and best car buying experience I have ever had! Emmanuel "Obie" Obiefuna was absolutely the best car salesman I have come across by far. He ma Easiest and best car buying experience I have ever had! Emmanuel "Obie" Obiefuna was absolutely the best car salesman I have come across by far. He made my car-buying experience a joy, and he was very informative of the vehicle I purchased. Excellent service and he gave me a tour of the facility. Tim in the finance dept. was also personable and had very good knowledge of the vehicle too More

Great all the way around ! Faye was Great all the way around ! Friendly and informative.... thx ! Had a great all around experience.....can't say enough about all the employees Faye was Great all the way around ! Friendly and informative.... thx ! Had a great all around experience.....can't say enough about all the employeesame/ personnel encountered on any of my visits there. More

Great Experience Faye is kind and knowledgeable. She was very patient in my search and ensured she was available for any questions and concerns I had. I'd recommend he Faye is kind and knowledgeable. She was very patient in my search and ensured she was available for any questions and concerns I had. I'd recommend her to any and everyone in their search for a new automobile. More

These 5 star reviews are BS. Look at the real reviews on FB. My review is already on their facebook page but, in a nutshell here is some of the problems. 1. Customer service is a joke to them. They will ignore My review is already on their facebook page but, in a nutshell here is some of the problems. 1. Customer service is a joke to them. They will ignore you, make you wait, wait on "more" important customers, extend service times even though you had appointment for over a week. 2. Half clean the vehicles when detailing them. Leave massive amounts of dirt inside and outside the cars. 3. Do not file their paperwork to banks properly or on time. Which leaves you paying extra for per diem charges and possibly even another car payment on your trade until they finally send in the paperwork. 4. They say they give you full amount for trade and no negotiations on deals. BS they first said the most they could do on trade was 6k by the end it was 8k. They will not negotiate on their vehicles though. They ask top dollar prices and they want it. I will say that they did try to get me in the vehicle for what I wanted, but I believe my experience in car sells is the only reason. I am happy with my jeep although I have to detail it myself, remove the smoke stains from the headliner, vacuum the vehicle to remove all the cigerette ashes, and install hitch and wiring myself. All this to say the vehicles are not so much the problem as is the staff. The staff from service to finance do not want to do their job. Or at the minimum they just want to collect money first and help the customer last. Really do research and buy from someone that will actually be honored to get your business! More