Thomas Chrysler Dodge Jeep Ram of Highland

2017 Jeep Cherokee Limited Just bought brand new 2017 Jeep Grand Cherokee Limited yesterday at this dealer ship and was very satisfied with the customer service I got, would rec Just bought brand new 2017 Jeep Grand Cherokee Limited yesterday at this dealer ship and was very satisfied with the customer service I got, would recommend this dealer ship to ever body the sales man I dealt with was Joe Heisler very nice guy. More

Quick,helpful,knowledgeable Actually I was looking for a newer used vehicle,and saw a new one that I really liked. I was made an offer that I couldn't walk away from and am now t Actually I was looking for a newer used vehicle,and saw a new one that I really liked. I was made an offer that I couldn't walk away from and am now the owner of a brand new jeep. More

Service and Sales I have always dealt with good people at Thomas Dodge that are friendly and helpful. I had a 2005 Dodge Grand Caravan that I took there for many years I have always dealt with good people at Thomas Dodge that are friendly and helpful. I had a 2005 Dodge Grand Caravan that I took there for many years for service and oil changes. I was always pleased with the service and rarely shocked by the cost of the bill at the outcome. When it came time to trade in my van I had no doubt that I would buy it at Thomas Dodge. A Dodge Grand Caravan have been the best vehicle I have ever had, so I bought a new 2017. I was also very pleased to make my purchase through Joe Heisler, because I had also dealt with him when he use to work in the Service Department. it was great to buy from someone I was familiar with and pleasant - not pushy. More

Oil change/ tire rotation Very good service,quick in and out. Did not have to wait long. They checked everything. Did a quick wash that I did not expect. Very good service,quick in and out. Did not have to wait long. They checked everything. Did a quick wash that I did not expect. More

Five Star Buying Experience It really doesn't get any better than this. Joe and Jacqueline tag teamed the sale with me (Joe started and then Jacqueline finished the job the next It really doesn't get any better than this. Joe and Jacqueline tag teamed the sale with me (Joe started and then Jacqueline finished the job the next day because Joe was scheduled to be off) and both were incredible and pleasant to deal with. Knowledgeable, friendly and most important - NOT PUSHY! They answered every question I had, went the extra mile to get anything I wanted and delivered the car I was looking for down to the nth detail. Nady in Finance was also fantastic getting me down to the numbers I wanted to be at. Not often can you find a dealership that delivers exactly what you want in product AND price along with enjoying your time with their sales reps but Joe, Jacqueline and Nady did just that. I couldn't recommend Thomas Dodge and specifically these three people enough...and I'll be the first to admit I'm a hard guy to please. More

Professional, personal service The service department and sales department dealt with us in a very personal, professional manner. They answered all our questions and took their tim The service department and sales department dealt with us in a very personal, professional manner. They answered all our questions and took their time to meet all our needs. We were pleased with our sales person, Joe Heisler. More

Service department needs help They have express lane service for oil changes, tire rotation etc. there is nothing express about it. Read about it on their website. "Quick convenien They have express lane service for oil changes, tire rotation etc. there is nothing express about it. Read about it on their website. "Quick convenient service to get you back on the road quickly" What a joke. An hour and a half to get my oil changed! Im always told it going to be awhile. I've even been turned away an hour and a half before the service dept. closes because I didn't have an appointment for the express lube lane. This type of service pisses me of when you have to go there for service to keep the lifetime drivetrain warranty More

Second lease with Joe Heisler!! We returned our 2014 Jeep lease to start another lease and Joe Heisler helped us again with the transition. Joe is the reason we returned to Thomas Do We returned our 2014 Jeep lease to start another lease and Joe Heisler helped us again with the transition. Joe is the reason we returned to Thomas Dodge. He made sure it went smoothly and was very professional. We received our 2017 Jeep in the time frame promised and any issues were resolved. He has kept contact with us to answer questions and make sure we are satisfied with our Jeep. It's great to have a salesman who after the sale, is there to help us with anything all the way through the lease. That is exactly what we as consumers are looking for and Joe Heisler is an asset to this dealership. More

Dedicated Sakesperson! Faye was a good, dedicated salesperson. I traveled 300 miles to purchase a car, and Faye was more than willing to stay late and complete the transacti Faye was a good, dedicated salesperson. I traveled 300 miles to purchase a car, and Faye was more than willing to stay late and complete the transaction, and didn't seem to mind that she had to stay four hours over her normally scheduled time off. Personable, friendly, knowledgeable. More

2ND CAR IN 3 YEARS! In 2014, I bought my first brand new car from Obi at Thomas Dodge. I purchased a 2014 Dodge Avenger. With this being my first big purchase, I did no In 2014, I bought my first brand new car from Obi at Thomas Dodge. I purchased a 2014 Dodge Avenger. With this being my first big purchase, I did not at all feel pressured to buy a car and was able to look at and test drive THE vehicles I was interested in. Three years later and I started looking at SUVs. I fell in love with a Jeep I saw on the Thomas Dodge site! I inquired about the vehicle through their site and was contacted by Cheryl. I went in on a Tuesday to look at and test drive the Keep, but requested Obi. I was told since Cheryl contacted me, she'd be taking care of me. However, Cheryl and Obi DID work together on the sale of the Jeep! I took the Jeep for a test drive on a Tuesday and drove home THE Jeep I fell in love with on their site the next day!! Cheryl and Obi were both helpful with questions I had about the technology upgrade the Jeep has compared to the Avenger. Obi remembered who I was from 3 years ago and is very personable, even asking how my daughter was and making conversation with her when she came with to purchase the Jeep. Tim in Finance was also great to work with! He actually did my paperwork for both vehicles I purchased from Thomas Dodge. He gets you in and out as quickly as he can with still being thorough in explaining the paperwork! More