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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

February 01, 2018

Satisfied Purchased a car and was satisfied. Rodrigo is a good General Manager and is fair with his clients. He made up for the lack of equipment not included More

by Kenneth A Kalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Kenneth, Thank you for your honest feedback. I am disappointed to learn we did not meet your expectations. We always want to make sure our guests receive the highest level of service at our dealership. I would appreciate a chance to make it up to you. Please contact me at your earliest convenience at frankk@thomasautogroup.com. Thank you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

January 28, 2018

Great Dealership Joe was very knowledgeable about the vehicle i was purchasing! Taught us all the ins and outs of the vehicle. Very courteous and kind. We were in on More

by EMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

EMartin, Thank you so much for your five-star review. We are thrilled to hear you left with a high level of customer service of Joe and Tim. Congratulations on your brand new ride. We appreciate your loyalty and business!

January 27, 2018

Great dealership, awesome sales woman! I love my new Jeep Grand Cherokee. Faye was such a great help in getting everything done quickly. Stop by for some awesome deals and great cars. Ask f More

by Mcmahen299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you so much for your five-star review. We greatly appreciate your positive feedback. We look forward to seeing you in the future!

January 25, 2018

My experience The service was great and my sales lady Faye was a big help! This is my second vehicle she assisted with! I will be back again for a third time in the More

by Officer Oz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you so much for your five-star review. We greatly appreciate your positive feedback. Looking forward to seeing you in the future!

January 21, 2018

easy and professional like working with family All my questions were answered promptly and professionally sales consultant Joe Heisler and finance manager Naddy Boutros both were very friendly and More

by cruzin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review and recommendation! We're glad that you had a great experience with Joe and Nady. If you need anything else, then don't hesitate to contact us. We look forward to seeing you again in the future.

January 20, 2018

Great shopping experience! Faye was our sales lady, she helped us find the right vehicle! She had the patience to show us different ones to look and find the one we loved! Defin More

by fam03mtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your five-star experience with Faye! We are pleased that she was able to help you pick out the perfect vehicle that fit your needs. We appreciate the recommendation, and we look forward to serving you again in the future.

January 12, 2018

Zero pressure, but all the discounts! Go see Faye! She is so incredible nice! Zero pressure, she is just friendly and warm. Not only did she get me the car of my dreams but she also got More

by Drill Fill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hey Drill Fill, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to hear Faye and Nady were there to assist you in the process of finding the perfect car. We are fortunate to have both of them a part of our team. Congratulations on your brand new ride! Have a fantastic day!

January 11, 2018

Everything from buying a car to service is set up to be easy Bought a 2017 Jeep Renegade, the most pleasant experience I have ever had in over 50 years of buying cars. No haggle, best price, no pushy salespeopl More

by Andrew Habzansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service greeter named Sal.
Jan 11, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Andrew, Thank you so much for taking the time to write a review. We are thrilled to hear Danny and Patrick were there to assist you through the process. Congratulations on your brand new 2017 Jeep Renegade!

January 06, 2018

Great Customer Service when you walk in everyone greets you Faye Giles is the lady to see at Thomas Dodge she works with you. My sons Jamere and Sean JR, bought cars from the dealership as well as my cousin Jal More

by Kimberly with the Journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us your positive feedback. We are always happy to hear from our customers and we are glad that your experiences with us have gone well. It is wonderful to know that you and your family are loyal customers and that you appreciate our follow-ups after purchasing your cars. Also, we are happy to know that Nady has been helpful throughout your experience as well. We hope that you will continue to visit us in the future, thanks again for your kind words. Have a good day!

December 30, 2017

Best Dealership I went for service with 2 of our cars and came home with one new one. My wife was speaking to Joe Heisler when I wasn’t around telling him about my ba More

by KW664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2017 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hey KW664, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to hear Joe and Nady were there to assist you in the process. We look forward in seeing you in the future. We appreciate your business!

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